Opiniones recientes
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10,0
Ventajas: Staff was friendly and helpful. Pick up and drop off were a breeze.
Desventajas: Warmer weather when I picked up my vehicle.
Opinión de
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10,0
Ventajas: Great unit and excellent service both when we picked it up and dropped it off.
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10,0
Ventajas: Quick and easy
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8,0
Flat tire
Ventajas: We got a flat tire in the middle of nowhere on a Sunday. Alamo was very helpful in finding us a different car for the rest of our trip.
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7,2
Ventajas: Friendly staff for check in, pick up and drop off. Car was cheap when we booked it.
Desventajas: Insurance made the car way more expensive when we checked in.
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10,0
Great car, terrible customer service.
Ventajas: The car was in excellent condition and worked perfectly for our road trip. The return was fast and easy as well.
Desventajas: The customer service from Alamo was pretty pathetic. They continued to pressure me to get the insurance after I had told them I already had it covered. And when I still declined the representative told me that she would never rent a car without it. Her mood the entire time was offputting. I would gladly pay a little more to be treated like a person and not just a sale.
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10,0
Friendly and Fast
Ventajas: Turning the vehicle in took almost no time, we worked with a very friendly attendant, and we weren't surprised with any crazy added charges.
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10,0
Ventajas: customer service and car were GREAT
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8,0
Everything amazing except car selection
Ventajas: The employees were great! Informative and friendly. In and out quickly. Paid for full size car and only offered arguably midsize Hyundai Elantra and Nissan Altima. Cars were very clean and in good shape. Felt like I got a good deal on the contract but wish the cars were bigger.
Desventajas: Need bigger cars for full size option. Everything g else was great.
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9,6
Ventajas: Ease of everything. No hassles. They got a pike pass for the car.
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10,0
Desventajas: I paid for my rental online and pre paid for gas at pick up and when I dropped the car off I was told that another $45 were added in taxes.! Ugh
Opinión de
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7,2
Desventajas: when I picked up the car I was told by Anita that it didn't matter if I returned the vehicle after the 6 pm estimated return time (Sunday) since I was renting the car for 3 1/2 days and that I could return the car as late as 9 am on Monday. when I returned the car at 6:45 (45 minutes after the estimated return time) I was billed another day????? They claimed they were going to credit my account but as of the next day it hasn't happened.
Opinión de
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10,0
Ventajas: Staff was friendly and helpful. Pick up and drop off were a breeze.
Desventajas: Warmer weather when I picked up my vehicle.
Opinión de
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10,0
Ventajas: Great unit and excellent service both when we picked it up and dropped it off.
Opinión de
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10,0
Ventajas: Quick and easy
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10,0
Great car, terrible customer service.
Ventajas: The car was in excellent condition and worked perfectly for our road trip. The return was fast and easy as well.
Desventajas: The customer service from Alamo was pretty pathetic. They continued to pressure me to get the insurance after I had told them I already had it covered. And when I still declined the representative told me that she would never rent a car without it. Her mood the entire time was offputting. I would gladly pay a little more to be treated like a person and not just a sale.
Opinión de
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10,0
Friendly and Fast
Ventajas: Turning the vehicle in took almost no time, we worked with a very friendly attendant, and we weren't surprised with any crazy added charges.
Opinión de
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10,0
Ventajas: customer service and car were GREAT
Opinión de
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9,6
Ventajas: Ease of everything. No hassles. They got a pike pass for the car.
Opinión de
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10,0
Desventajas: I paid for my rental online and pre paid for gas at pick up and when I dropped the car off I was told that another $45 were added in taxes.! Ugh
Opinión de
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8,0
Flat tire
Ventajas: We got a flat tire in the middle of nowhere on a Sunday. Alamo was very helpful in finding us a different car for the rest of our trip.
Opinión de
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7,2
Ventajas: Friendly staff for check in, pick up and drop off. Car was cheap when we booked it.
Desventajas: Insurance made the car way more expensive when we checked in.
Opinión de
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8,0
Everything amazing except car selection
Ventajas: The employees were great! Informative and friendly. In and out quickly. Paid for full size car and only offered arguably midsize Hyundai Elantra and Nissan Altima. Cars were very clean and in good shape. Felt like I got a good deal on the contract but wish the cars were bigger.
Desventajas: Need bigger cars for full size option. Everything g else was great.
Opinión de
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7,2
Desventajas: when I picked up the car I was told by Anita that it didn't matter if I returned the vehicle after the 6 pm estimated return time (Sunday) since I was renting the car for 3 1/2 days and that I could return the car as late as 9 am on Monday. when I returned the car at 6:45 (45 minutes after the estimated return time) I was billed another day????? They claimed they were going to credit my account but as of the next day it hasn't happened.
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