Opiniones recientes
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- Neutrales
- Negativas
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2,0
Scam
Ventajas: The price at first
Desventajas: The customer service. The manager checked us out and accused us of “multiple” dents in the roof. We went to North Carolina and used the trunk and two front seats, never touched the roof. They were so minor and the car was white anyone could’ve missed that. It’s clearly from previous renters and now we are responsible for the damage. This was my 5th time using enterprise and I will NEVER go through them again.
Opinión de
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10,0
Staff was very friendly, and car was exactly as expected.
Ventajas: The car was exactly what I asked for, and the staff were all very friendly and quickly got me on my way.
Desventajas: I rented a minivan to visit several colleges. I have given up credit cards, and expected to be able to use my debit card at pick-up. But I was informed that since I didn't have a round trip ticket, credit card-only was required...my debit card would not be accepted. We go to Orlando once a year, and I never had a problem using my debit card before, but I guess that was because I had a round trip ticket. I was lucky to have a credit card to use...but I would have been left high and dry if I didn't. So I would suggest a checkbox to acknowledge credit vs debit card requirement be added to the reservation page.
Opinión de
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8,8
Ventajas: The van was comfortable, the pick-up and drop-off uneventful (which is good). Staff was very nice.
Desventajas: The mini-van was not 100% clean, some food under the seats when they were moved around.
Opinión de
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10,0
Ventajas: All of the people who I dealt with were very helpful and considerate. An associate actually helped me with my Kayak rental application.
Desventajas: There wasn't anything that I did not like.
Opinión de
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2,0
Estafa
Ventajas: El precio al principio
Desventajas: El servicio de atención al cliente. El gerente nos registró y nos acusó de "mltiples" abolladuras en el tejado. Fuimos a Carolina del Norte y usamos el maletero y dos asientos delanteros, nunca tocamos el techo. Eran tan pequeños y el coche era blanco que cualquiera podía haber perdido. Es claramente de anteriores inquilinos y ahora somos responsables del daño. Esta fue mi quinta vez usando la empresa y NUNCA voy a pasar por ellos de nuevo.
Opinión de
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8,8
Ventajas: La furgoneta era cómoda, la recogida y el traslado de vuelta sin incidentes (lo cual es bueno). El personal era muy agradable.
Desventajas: La mini-furgoneta no estaba 100% limpia, algo de comida debajo de los asientos cuando fueron movidos alrededor.
Opinión de
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10,0
Ventajas: Todas las personas con las que traté fueron muy útiles y consideradas. En realidad, un asociado me ayudó con mi solicitud de alquiler de Kayak.
Desventajas: No había nada que no me gustara.
Opinión de
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10,0
Staff was very friendly, and car was exactly as expected.
Ventajas: The car was exactly what I asked for, and the staff were all very friendly and quickly got me on my way.
Desventajas: I rented a minivan to visit several colleges. I have given up credit cards, and expected to be able to use my debit card at pick-up. But I was informed that since I didn't have a round trip ticket, credit card-only was required...my debit card would not be accepted. We go to Orlando once a year, and I never had a problem using my debit card before, but I guess that was because I had a round trip ticket. I was lucky to have a credit card to use...but I would have been left high and dry if I didn't. So I would suggest a checkbox to acknowledge credit vs debit card requirement be added to the reservation page.
Opinión de
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8,8
Ventajas: The van was comfortable, the pick-up and drop-off uneventful (which is good). Staff was very nice.
Desventajas: The mini-van was not 100% clean, some food under the seats when they were moved around.
Opinión de
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10,0
Ventajas: All of the people who I dealt with were very helpful and considerate. An associate actually helped me with my Kayak rental application.
Desventajas: There wasn't anything that I did not like.
Opinión de
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8,8
Ventajas: La furgoneta era cómoda, la recogida y el traslado de vuelta sin incidentes (lo cual es bueno). El personal era muy agradable.
Desventajas: La mini-furgoneta no estaba 100% limpia, algo de comida debajo de los asientos cuando fueron movidos alrededor.
Opinión de
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10,0
Ventajas: Todas las personas con las que traté fueron muy útiles y consideradas. En realidad, un asociado me ayudó con mi solicitud de alquiler de Kayak.
Desventajas: No había nada que no me gustara.
Opinión de
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2,0
Scam
Ventajas: The price at first
Desventajas: The customer service. The manager checked us out and accused us of “multiple” dents in the roof. We went to North Carolina and used the trunk and two front seats, never touched the roof. They were so minor and the car was white anyone could’ve missed that. It’s clearly from previous renters and now we are responsible for the damage. This was my 5th time using enterprise and I will NEVER go through them again.
Opinión de
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2,0
Estafa
Ventajas: El precio al principio
Desventajas: El servicio de atención al cliente. El gerente nos registró y nos acusó de "mltiples" abolladuras en el tejado. Fuimos a Carolina del Norte y usamos el maletero y dos asientos delanteros, nunca tocamos el techo. Eran tan pequeños y el coche era blanco que cualquiera podía haber perdido. Es claramente de anteriores inquilinos y ahora somos responsables del daño. Esta fue mi quinta vez usando la empresa y NUNCA voy a pasar por ellos de nuevo.
Opinión de
