Opiniones recientes
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- Neutrales
- Negativas
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10,0
Toyota Rental
Ventajas: Everything was great!
Desventajas: Nothing.
Opinión de
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2,0
Ventajas: I got home.
Desventajas: When we got to the airport, at 5:15 PM they were closed, even though our reservation confirmed and enterprise accepted that we were picking up after 5:00. If it wasn't for the agent taking care of another customer, he wouldn't have been there. Fortunately he was delayed, so he was able to give me a car. The car that I rented was not available, so I had to take a smaller car. There was not a clean car at the airport, so I had to take a dirty car, and one that had no gas in it.
Opinión de
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2,0
Desventajas: Canceled reservation. No inventory.
Opinión de
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2,0
Car not available
Ventajas: Nothing
Desventajas: Despite multiple cars showing as available on Kayak, the location called 2 hours prior to my planned pickup to say they didn’t have any cars available.
Opinión de
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10,0
Ventajas: We had a fabulous experience with Zachary Smith!
Opinión de
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2,0
Kayak renting cars when none when were available...
Ventajas: Nothing
Desventajas: The fact that Kayak confirmed a rental when the local Enterprise location had no cars available
Opinión de
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10,0
Friendly employees.
Ventajas: fast Check in and very professional.
Desventajas: Treated very well.
Opinión de
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4,0
Incorrect drop off address
Ventajas: The address listed for the drop off on my email receipt took my to a convention center. I called the (closed) office and the recording gave me a completely different drop off address.
Opinión de
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3,6
BAIT & SWITCH
Desventajas: Te advertised category was Premium; the confirmation from ENTERPRISE was for a Nissan; the car I had to settle for was a Hyundai Elantra.....hardly a Premium car....far from it.
Opinión de
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3,2
Ventajas: Agent was nice Sylvester
Desventajas: Car was not a premium End up with a Hyandia something Rented a premium for a very special occasion Crazy to be out of premium cars when I was reserved Received bill charged for premium Not ok!!!
Opinión de
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10,0
Ventajas: Great customer service.
Opinión de
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10,0
Ventajas: friendly staff - both when departing and returning with rental free upgrade when the first car had notice about tire pressure very nice hybrid - big car -very comfy - 46 mpg - wow all around great experience
Desventajas: just the car had low head room - Ford Fusion otherwise all good
Opinión de
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10,0
Toyota Rental
Ventajas: Everything was great!
Desventajas: Nothing.
Opinión de
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10,0
Ventajas: We had a fabulous experience with Zachary Smith!
Opinión de
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10,0
Friendly employees.
Ventajas: fast Check in and very professional.
Desventajas: Treated very well.
Opinión de
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10,0
Ventajas: Great customer service.
Opinión de
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10,0
Ventajas: friendly staff - both when departing and returning with rental free upgrade when the first car had notice about tire pressure very nice hybrid - big car -very comfy - 46 mpg - wow all around great experience
Desventajas: just the car had low head room - Ford Fusion otherwise all good
Opinión de
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2,0
Ventajas: I got home.
Desventajas: When we got to the airport, at 5:15 PM they were closed, even though our reservation confirmed and enterprise accepted that we were picking up after 5:00. If it wasn't for the agent taking care of another customer, he wouldn't have been there. Fortunately he was delayed, so he was able to give me a car. The car that I rented was not available, so I had to take a smaller car. There was not a clean car at the airport, so I had to take a dirty car, and one that had no gas in it.
Opinión de
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2,0
Desventajas: Canceled reservation. No inventory.
Opinión de
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2,0
Car not available
Ventajas: Nothing
Desventajas: Despite multiple cars showing as available on Kayak, the location called 2 hours prior to my planned pickup to say they didn’t have any cars available.
Opinión de
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2,0
Kayak renting cars when none when were available...
Ventajas: Nothing
Desventajas: The fact that Kayak confirmed a rental when the local Enterprise location had no cars available
Opinión de
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4,0
Incorrect drop off address
Ventajas: The address listed for the drop off on my email receipt took my to a convention center. I called the (closed) office and the recording gave me a completely different drop off address.
Opinión de
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3,6
BAIT & SWITCH
Desventajas: Te advertised category was Premium; the confirmation from ENTERPRISE was for a Nissan; the car I had to settle for was a Hyundai Elantra.....hardly a Premium car....far from it.
Opinión de
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3,2
Ventajas: Agent was nice Sylvester
Desventajas: Car was not a premium End up with a Hyandia something Rented a premium for a very special occasion Crazy to be out of premium cars when I was reserved Received bill charged for premium Not ok!!!
Opinión de
