Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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9,2
Ventajas: Good car, clean, well maintained. Friendly, efficient staff.
Desventajas: Not enough staff at the Liebert Road site. When I picked the car up there was a thunderstorm coming up, and one poor fellow had to deal with a line of people impatient to get going, another line of people wanting to return, as well as the necessary inspections of outgoing and incoming vehicles. He should never have had to do this alone. That said, he did a great job considering the circumstances.
Opinión de
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5,6
Not the best
Ventajas: upgrade for 7/day
Desventajas: The cat urine smell in the car The cost. I booked the car as a vacation package deal and was not expecting the over 400 charge - I was under the impression the car was a "deal" this did not happen. I will not use a Package deal again.
Opinión de
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2,0
Horrible customer service
Ventajas: The advertised price
Desventajas: I was renting through my company and needed the underage fee to be waived. I called customer service before I arrived at the Budget office to apply my company code, they couldn't assist me and referred me to the nearest office. The rep at the office said an underage charge wouldn't be added, went ahead and swiped my card then realized I was being charged double the price. So I decided not to proceed with the rental, but was still charged an absurd qmount of money.
Opinión de
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6,4
Budget operation
Ventajas: nice enough staff albeit aloof. quick and efficient service
Desventajas: rough crowd renting cars. one couple was fighting in the store. the guy working the counter let them be themselves (probably for his own self preservation). hard location to get to
Opinión de
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3,6
Ventajas: The car itself was fine, and the attendants at the rental facility were very nice. Talking to representatives on Budget's national call center line to try to make modifications to the rental was a nightmare though.
Desventajas: The rental facility was in the middle of nowhere. The facility had a toilet and sink but no toilet paper or hand paper towels. Talk about budget.
Opinión de
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10,0
Ventajas: Very comfortable, smooth ride and not that bad on gas
Desventajas: I tried to keep the car for another 2 days and it would of been about half of what i paid for 10 days
Opinión de
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2,0
Poor svc
Ventajas: Nothing. Check-in took 50 minutes with only two customers ahead of me.
Desventajas: Everything
Opinión de
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10,0
Customer Service
Ventajas: Cannot be any better. I was in a very bad situation and they provided me much much more than I could have asked for.
Opinión de
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2,0
No credit no car
Ventajas: Agent at the desk told me which car rental places took debit cards
Desventajas: So getting a deal is one thing. Getting to the rental car place at 11:45 and being told no credit card = no car sucked. At least the woman told me Alamo and national rent with debit cards. Something needs to be said before a reservation is made that a cc is needed
Opinión de
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10,0
Great Rental
Ventajas: Everything
Desventajas: None
Opinión de
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8,8
Ventajas: The clerk at the rental office accommodated my needs by allowing me to return the car at the airport rather than the Hartford office. The airport location was more convenient to me because my own car was parked nearby the airport. He was very friendly and helpful. The staff at the airport rental office were also helpful and accommodating and even informed me that I could ask for a shuttle pickup to return to my own car. The Hartford offices were cleaner than the one in Queens.
Opinión de
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7,2
Ventajas: Nice car. Good location.
Desventajas: No receipt emailed. Receipt hard to process online. Charged me $20 to fill a 7/8 tank when they had agreed they gave it to me at 7/8.
Opinión de
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9,2
Ventajas: Good car, clean, well maintained. Friendly, efficient staff.
Desventajas: Not enough staff at the Liebert Road site. When I picked the car up there was a thunderstorm coming up, and one poor fellow had to deal with a line of people impatient to get going, another line of people wanting to return, as well as the necessary inspections of outgoing and incoming vehicles. He should never have had to do this alone. That said, he did a great job considering the circumstances.
Opinión de
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10,0
Ventajas: Very comfortable, smooth ride and not that bad on gas
Desventajas: I tried to keep the car for another 2 days and it would of been about half of what i paid for 10 days
Opinión de
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10,0
Customer Service
Ventajas: Cannot be any better. I was in a very bad situation and they provided me much much more than I could have asked for.
Opinión de
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10,0
Great Rental
Ventajas: Everything
Desventajas: None
Opinión de
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8,8
Ventajas: The clerk at the rental office accommodated my needs by allowing me to return the car at the airport rather than the Hartford office. The airport location was more convenient to me because my own car was parked nearby the airport. He was very friendly and helpful. The staff at the airport rental office were also helpful and accommodating and even informed me that I could ask for a shuttle pickup to return to my own car. The Hartford offices were cleaner than the one in Queens.
Opinión de
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5,6
Not the best
Ventajas: upgrade for 7/day
Desventajas: The cat urine smell in the car The cost. I booked the car as a vacation package deal and was not expecting the over 400 charge - I was under the impression the car was a "deal" this did not happen. I will not use a Package deal again.
Opinión de
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2,0
Horrible customer service
Ventajas: The advertised price
Desventajas: I was renting through my company and needed the underage fee to be waived. I called customer service before I arrived at the Budget office to apply my company code, they couldn't assist me and referred me to the nearest office. The rep at the office said an underage charge wouldn't be added, went ahead and swiped my card then realized I was being charged double the price. So I decided not to proceed with the rental, but was still charged an absurd qmount of money.
Opinión de
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6,4
Budget operation
Ventajas: nice enough staff albeit aloof. quick and efficient service
Desventajas: rough crowd renting cars. one couple was fighting in the store. the guy working the counter let them be themselves (probably for his own self preservation). hard location to get to
Opinión de
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3,6
Ventajas: The car itself was fine, and the attendants at the rental facility were very nice. Talking to representatives on Budget's national call center line to try to make modifications to the rental was a nightmare though.
Desventajas: The rental facility was in the middle of nowhere. The facility had a toilet and sink but no toilet paper or hand paper towels. Talk about budget.
Opinión de
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2,0
Poor svc
Ventajas: Nothing. Check-in took 50 minutes with only two customers ahead of me.
Desventajas: Everything
Opinión de
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2,0
No credit no car
Ventajas: Agent at the desk told me which car rental places took debit cards
Desventajas: So getting a deal is one thing. Getting to the rental car place at 11:45 and being told no credit card = no car sucked. At least the woman told me Alamo and national rent with debit cards. Something needs to be said before a reservation is made that a cc is needed
Opinión de
