Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
2,0
Desventajas: I wasn't able to get the car. They insisted on the credit card even if I told them that my credit would only work after 24hrs due to security reasons. I told them I was ready to make cash deposits or use visa cards but all this was turned down. Surely I believe that there are other ways of going round things if the credit card option is not immediately available
Opinión de
-
3,6
Hertz Overcharged and Unresponsive to Inquiries
Desventajas: When reserving the car online I did not have an option of whether to accept or decline. When arriving at the Gaborone airport to pick up the car I declined collision damage and theft protection because my credit card provides this coverage. I also returned the car one day early so I should have received a credit for returning the car on the 10th day instead of the 11th.. However, on the day I picked up the car I was charged for the full 11 days plus the cost for the collision damage and theft protection waivers. I called the Hertz office in Cape Town and said they would look into this and get back with me. However, it has been nearly two weeks since I contacted them and have had no response.
Opinión de
-
6,0
Desventajas: Pickup took 75 minutes with no other customers. Rented gps had no maps for Botswana, which they didn't know until we pointed that out
Opinión de
-
2,0
Desventajas: No pude conseguir el coche. Insistieron en la tarjeta de crédito incluso si les dije que mi crédito sólo funcionaría después de las 24 horas debido a razones de seguridad. Les dije que estaba listo para hacer depósitos en efectivo o usar tarjetas de visa, pero todo esto fue rechazado. Seguramente creo que hay otras maneras de ir alrededor de cosas si la opción de la tarjeta de crédito no está inmediatamente disponible
Opinión de
-
6,0
Desventajas: La recogida llevó 75 minutos sin otros clientes. El gps alquilado no tenía mapas para Botswana, que no sabían hasta que lo señalamos
Opinión de
-
2,0
Desventajas: I wasn't able to get the car. They insisted on the credit card even if I told them that my credit would only work after 24hrs due to security reasons. I told them I was ready to make cash deposits or use visa cards but all this was turned down. Surely I believe that there are other ways of going round things if the credit card option is not immediately available
Opinión de
-
3,6
Hertz Overcharged and Unresponsive to Inquiries
Desventajas: When reserving the car online I did not have an option of whether to accept or decline. When arriving at the Gaborone airport to pick up the car I declined collision damage and theft protection because my credit card provides this coverage. I also returned the car one day early so I should have received a credit for returning the car on the 10th day instead of the 11th.. However, on the day I picked up the car I was charged for the full 11 days plus the cost for the collision damage and theft protection waivers. I called the Hertz office in Cape Town and said they would look into this and get back with me. However, it has been nearly two weeks since I contacted them and have had no response.
Opinión de
-
6,0
Desventajas: Pickup took 75 minutes with no other customers. Rented gps had no maps for Botswana, which they didn't know until we pointed that out
Opinión de
-
2,0
Desventajas: No pude conseguir el coche. Insistieron en la tarjeta de crédito incluso si les dije que mi crédito sólo funcionaría después de las 24 horas debido a razones de seguridad. Les dije que estaba listo para hacer depósitos en efectivo o usar tarjetas de visa, pero todo esto fue rechazado. Seguramente creo que hay otras maneras de ir alrededor de cosas si la opción de la tarjeta de crédito no está inmediatamente disponible
Opinión de
-
6,0
Desventajas: La recogida llevó 75 minutos sin otros clientes. El gps alquilado no tenía mapas para Botswana, que no sabían hasta que lo señalamos
Opinión de
