Opiniones recientes
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2,8
Fraud Business + Disregard For Customers
Ventajas: Car was fine but not worth the surprise cost.
Desventajas: This business is a total fraud. They advertise low daily rental costs but upon arriving inform you additional insurance is mandatory and the insurance was more than 4x the quoted total cost. They also rented me a GPS system that didn't work, but wouldn't provide me a refund. As far as I can see this business only cares about taking money.
Opinión de
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10,0
Ventajas: Excellent customer service and a comfortable/reliable vehicle.
Opinión de
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2,0
What a scam!
Desventajas: I see I'm not the only one who got ripped off by this place. Read the other reviews, they're all true. You will end up paying over 3x's what you were quoted. Worst rental experience I've ever had. They'll stick you on the gas too.
Opinión de
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4,0
Low tire pressure and spare tire rim was bent
Ventajas: Service was quick and shuttle from airport was speedy. Friendly enough.
Desventajas: The front left tire was missing the cap and all of the tires had low pressure. We had a flat tire out of nowhere - changed the flat ourselves but the spare had a bent rim. Went to the service station and all tires needed air. We were leaving for airport in morning and I didn't want to drive all the way on the bent rim. I called and they offered to open the Jaco branch 30 min early so we would have time to make our flight and change out the tire. They ended up opening at 8 and I was rushed. Don't assume that they will perform regular maintenance or inspection. With insurance it was ~50 a day which is about the cheapest you can find for SUV. Again, you get what you pay for.
Opinión de
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4,8
Ventajas: Good gas Milage, comfy seats
Desventajas: Car leaked during rain, key fob didnt work, had to pay $200 for a piece of rubber on bumber that came off though we didn't hit anything nor nor knee was missing.
Opinión de
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6,0
Desventajas: Was given a rate of $96 for the 5 days. When I get there I was charged $303.
Opinión de
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4,0
Desventajas: The tires were worn down to nearly no tread, the brakes needed replacing on our car as well as others we saw driven on and off the lot, and on top of that, the cost due to hidden insurance and fees ended up nearly quadruple the quote at which we reserved.
Opinión de
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4,0
Ventajas: Price was reasonable but when I got to Economy car rental the insurance I bought thru you was only collusion for damage to the car I am driving not liability which is compulsory by the Costa Rica law. So I had to pay about $250 more for insurance. I think this should be an option on your web site. People can choose it or decline it. What you offer for insurance is already offered by the Credit Card company that is being used. So the $36 I paid you were waist of money.
Desventajas: Insurance is waist of money. See on the left
Opinión de
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2,0
Not many choices
Desventajas: The car was older and beat up. It had over 75,000 miles on it. I did rent an automatic so that may be why selection was very poor. The car had many ding, dents and problems. The USB plug in did not work. It kinda smelled like smoke. Be prepared to buy the insurance at the counter. Don't bother purchasing a policy online like I did. I was told it would cover the car in Costa Rica and I had to purchase the suggested insurance or put down a deposit of $2500. The car, in my opinion, wasn't even worth that much. So what I thought was going to be $50 car rental and my pre-purchased insurance of approx $40 turned out to be over $225 for 4 days of rental. Then they added on $13 because my tank was 1/8 of a gallon less than it should have been and $80+ because the rental was returned less than six hours late. (Traffic was horrendous and navigation via cell phone was interrupted because the USB would not charge the phone; therefore, we got lost!) Live and learn and please learn from my mistakes.
Opinión de
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2,0
Is a rip off ( false rent price )
Ventajas: Nothing !
Desventajas: They advertise cheap rental prices but do not include the price of daily insurance ( according to the employees is a mandatory government requirement) you get charge between 25, 35 or 42 dollars x day
Opinión de
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2,0
NEVER AGAIN!
Ventajas: The actual car was very comfortable.
Desventajas: I was so exhausted by economy's deceipt and misinformation that I don't even want to get into it here, except to say that I will never rent from this company ever again and I strongly recommend that no other customer consider this place. Never again.
Opinión de
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2,0
Desventajas: Cancelled reservation before the reservation date and still got charged for the car. Reason for the cancellation was because after requesting an automatic they could only provide me with a manual car. I can't drive manual transmission so I cancelled. Was told no refund would be given because I was a "no show" even though I have a voice confirmation and email on my cancellation. Waste of money.
Opinión de
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2,8
Fraud Business + Disregard For Customers
Ventajas: Car was fine but not worth the surprise cost.
Desventajas: This business is a total fraud. They advertise low daily rental costs but upon arriving inform you additional insurance is mandatory and the insurance was more than 4x the quoted total cost. They also rented me a GPS system that didn't work, but wouldn't provide me a refund. As far as I can see this business only cares about taking money.
Opinión de
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2,0
What a scam!
Desventajas: I see I'm not the only one who got ripped off by this place. Read the other reviews, they're all true. You will end up paying over 3x's what you were quoted. Worst rental experience I've ever had. They'll stick you on the gas too.
Opinión de
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4,0
Low tire pressure and spare tire rim was bent
Ventajas: Service was quick and shuttle from airport was speedy. Friendly enough.
Desventajas: The front left tire was missing the cap and all of the tires had low pressure. We had a flat tire out of nowhere - changed the flat ourselves but the spare had a bent rim. Went to the service station and all tires needed air. We were leaving for airport in morning and I didn't want to drive all the way on the bent rim. I called and they offered to open the Jaco branch 30 min early so we would have time to make our flight and change out the tire. They ended up opening at 8 and I was rushed. Don't assume that they will perform regular maintenance or inspection. With insurance it was ~50 a day which is about the cheapest you can find for SUV. Again, you get what you pay for.
Opinión de
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4,8
Ventajas: Good gas Milage, comfy seats
Desventajas: Car leaked during rain, key fob didnt work, had to pay $200 for a piece of rubber on bumber that came off though we didn't hit anything nor nor knee was missing.
Opinión de
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6,0
Desventajas: Was given a rate of $96 for the 5 days. When I get there I was charged $303.
Opinión de
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4,0
Desventajas: The tires were worn down to nearly no tread, the brakes needed replacing on our car as well as others we saw driven on and off the lot, and on top of that, the cost due to hidden insurance and fees ended up nearly quadruple the quote at which we reserved.
Opinión de
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4,0
Ventajas: Price was reasonable but when I got to Economy car rental the insurance I bought thru you was only collusion for damage to the car I am driving not liability which is compulsory by the Costa Rica law. So I had to pay about $250 more for insurance. I think this should be an option on your web site. People can choose it or decline it. What you offer for insurance is already offered by the Credit Card company that is being used. So the $36 I paid you were waist of money.
Desventajas: Insurance is waist of money. See on the left
Opinión de
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2,0
Not many choices
Desventajas: The car was older and beat up. It had over 75,000 miles on it. I did rent an automatic so that may be why selection was very poor. The car had many ding, dents and problems. The USB plug in did not work. It kinda smelled like smoke. Be prepared to buy the insurance at the counter. Don't bother purchasing a policy online like I did. I was told it would cover the car in Costa Rica and I had to purchase the suggested insurance or put down a deposit of $2500. The car, in my opinion, wasn't even worth that much. So what I thought was going to be $50 car rental and my pre-purchased insurance of approx $40 turned out to be over $225 for 4 days of rental. Then they added on $13 because my tank was 1/8 of a gallon less than it should have been and $80+ because the rental was returned less than six hours late. (Traffic was horrendous and navigation via cell phone was interrupted because the USB would not charge the phone; therefore, we got lost!) Live and learn and please learn from my mistakes.
Opinión de
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2,0
Is a rip off ( false rent price )
Ventajas: Nothing !
Desventajas: They advertise cheap rental prices but do not include the price of daily insurance ( according to the employees is a mandatory government requirement) you get charge between 25, 35 or 42 dollars x day
Opinión de
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2,0
NEVER AGAIN!
Ventajas: The actual car was very comfortable.
Desventajas: I was so exhausted by economy's deceipt and misinformation that I don't even want to get into it here, except to say that I will never rent from this company ever again and I strongly recommend that no other customer consider this place. Never again.
Opinión de
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2,0
Desventajas: Cancelled reservation before the reservation date and still got charged for the car. Reason for the cancellation was because after requesting an automatic they could only provide me with a manual car. I can't drive manual transmission so I cancelled. Was told no refund would be given because I was a "no show" even though I have a voice confirmation and email on my cancellation. Waste of money.
Opinión de
