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Opiniones y directorio de alquiler de coches en Aeropuerto Memphis
Posición n.º 1
National
Mejor valorado
8,8 Excelente (4 opiniones)
1 punto de alquiler en Aeropuerto Memphis
╳
National opiniones
Puntos de alquiler
National
Puntos de alquiler en Aeropuerto Memphis
2495 Winchester Rd
+1 844 370 9812
Todas las opiniones de National
Opiniones de National en Aeropuerto Memphis
Posición n.º 2
Alamo
8,7 Excelente (146 opiniones)
1 punto de alquiler en Aeropuerto Memphis
╳
Alamo opiniones
Puntos de alquiler
Alamo
Puntos de alquiler en Aeropuerto Memphis
2495 Winchester Rd
+1 844 370 9801
Todas las opiniones de Alamo
Opiniones de Alamo en Aeropuerto Memphis
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
9,6
Ventajas: Car was brand new (250 miles) with several features like leather seats, heated seats and push button trunk closing. Washed and very clean. Checking out and returning the car was very quick.
Desventajas: Wish the key fob had proximity to open doors.
Opinión de
-
5,6
Ventajas: pick-up and drop-off is quick
Desventajas: The car had several issues; the tires were not balanced, the windshield was clouded and several alarms went off when it started. I told the attendant when I returned it and he was not very interested in what I had to say and didn't take any of the information down.
Opinión de
-
2,0
Ventajas: I was not able to get my rental and could not reach kayak directly for my refund of the paying insurance.
Opinión de
-
2,0
Ventajas: Your site was easy to navigate, but you should note any additional fees that the rental company requires!
Desventajas: Knowing on the front end that Alamo requires a $300 deposit at the counter! I arrived thinking I owed only what your site said I owed... the $77 remaining ended up over $400 due at counter! Walked away!
Opinión de
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3,2
Desventajas: The staff was unbelievably rude. We will never rent from Alamo in the future.
Opinión de
-
7,6
Ventajas: The staff was very pleasant. The vehicle was very good.
Desventajas: The vehicle smelled of marijuana and I extended the rental for one day and was charged almost half of what a week cost.
Opinión de
-
6,0
Desventajas: Very long line at pick up
Opinión de
-
8,4
Insurance card required
Ventajas: Mostly the Suburban was clean and a nice ride...
Desventajas: Very loud whistling at 65+ MPH very annoying, change oil message constantly, high beams would flash on their own (why on earth would that be a benefit!), seat vibrates when multiple feet from objects that aren’t even in the vehicles path. Poor automation and non-intuitive controls. Check for baby warning! Really?
Opinión de
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10,0
Customer service wins again!!
Ventajas: A quick call get me the two extra days I needed...
Desventajas: Nothing... everything was perfect!!
Opinión de
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10,0
Good value
Ventajas: Rented an SUV mid-compact vehicle. Pick up & drop off were seamless.
Opinión de
-
9,6
Desventajas: Ordered Sept 6 for a Nov 3 trip and my specific was not ready. I had to wait for 30+ min for them to “find a vehicle”.
Opinión de
-
8,4
Excellent car. Terrible pick up experience.
Ventajas: Great car with the latest driver assist tech. Very clean. Efficient, kind people at drop off.
Desventajas: Rude pick up agent.
Opinión de
-
9,6
Ventajas: Car was brand new (250 miles) with several features like leather seats, heated seats and push button trunk closing. Washed and very clean. Checking out and returning the car was very quick.
Desventajas: Wish the key fob had proximity to open doors.
Opinión de
-
10,0
Customer service wins again!!
Ventajas: A quick call get me the two extra days I needed...
Desventajas: Nothing... everything was perfect!!
Opinión de
-
10,0
Good value
Ventajas: Rented an SUV mid-compact vehicle. Pick up & drop off were seamless.
Opinión de
-
9,6
Desventajas: Ordered Sept 6 for a Nov 3 trip and my specific was not ready. I had to wait for 30+ min for them to “find a vehicle”.
Opinión de
-
7,6
Ventajas: The staff was very pleasant. The vehicle was very good.
Desventajas: The vehicle smelled of marijuana and I extended the rental for one day and was charged almost half of what a week cost.
Opinión de
-
8,4
Insurance card required
Ventajas: Mostly the Suburban was clean and a nice ride...
Desventajas: Very loud whistling at 65+ MPH very annoying, change oil message constantly, high beams would flash on their own (why on earth would that be a benefit!), seat vibrates when multiple feet from objects that aren’t even in the vehicles path. Poor automation and non-intuitive controls. Check for baby warning! Really?
Opinión de
-
8,4
Excellent car. Terrible pick up experience.
Ventajas: Great car with the latest driver assist tech. Very clean. Efficient, kind people at drop off.
Desventajas: Rude pick up agent.
Opinión de
-
5,6
Ventajas: pick-up and drop-off is quick
Desventajas: The car had several issues; the tires were not balanced, the windshield was clouded and several alarms went off when it started. I told the attendant when I returned it and he was not very interested in what I had to say and didn't take any of the information down.
Opinión de
-
2,0
Ventajas: I was not able to get my rental and could not reach kayak directly for my refund of the paying insurance.
Opinión de
-
2,0
Ventajas: Your site was easy to navigate, but you should note any additional fees that the rental company requires!
Desventajas: Knowing on the front end that Alamo requires a $300 deposit at the counter! I arrived thinking I owed only what your site said I owed... the $77 remaining ended up over $400 due at counter! Walked away!
Opinión de
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3,2
Desventajas: The staff was unbelievably rude. We will never rent from Alamo in the future.
Opinión de
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6,0
Desventajas: Very long line at pick up
Opinión de
Posición n.º 3
Enterprise
8,7 Excelente (65 opiniones)
1 punto de alquiler en Aeropuerto Memphis
╳
Enterprise opiniones
Puntos de alquiler
Enterprise
Puntos de alquiler en Aeropuerto Memphis
2495 Winchester Rd
+1 833 898 2149
Todas las opiniones de Enterprise
Opiniones de Enterprise en Aeropuerto Memphis
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
8,0
Ventajas: Car was nice, just not the one I reserved.
Desventajas: I don’t understand how 3 people can be working the counter, doing nothing, and the car I have reserved not be clean! What is the point of making a reservation?
Opinión de
-
8,8
Ventajas: It was very easy to rent and everyone who I dealt with was very nice and friendly I had no trouble at all, but those other rental companies in there they are trash in that Memphis airport rental area, they don’t care for the customers
Desventajas: They did everything wonderfully so keep doing what you are doing wonderful staff
Opinión de
-
10,0
Ventajas: The staff was super nice and very fast.
Desventajas: N/A
Opinión de
-
10,0
Great experience
Ventajas: Selection
Opinión de
-
5,2
Desventajas: Hyundai Santa Fe VERY uncomfortable. Was charged for gas and insurance. I declined both. Has been a hassle to get corrected.
Opinión de
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5,2
Desventajas: After hours drop off was confusing. Small drop box for keys on side of office was not visible. No written directions about what to do with the keys. Took us 10 minuets to find the drop box.
Opinión de
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5,6
Ventajas: Counter person at airport was helpful .
Desventajas: Access to rental area not too great ..No floor mats in car ..No rear plate on car ,
Opinión de
-
6,0
Ventajas: Airport terminal drop-off made it easy to get to terminal.
Desventajas: Did not get a receipt or drop-off papers.
Opinión de
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10,0
Flawless service
Ventajas: I made a one-way reservation and 45 minutes later when I picked it up it was ready. No delays. Totally smooth great customer service. And the price, $58.00 for two days, was double or more than what Avis or Hertz wanted.
Opinión de
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6,0
MEM office increased the contract price by $66
Ventajas: we are supposed to have a "Free" upgrade in the car we rented.
Desventajas: When we returned the car in Jacksonville, AR office, the staff informed me that the contract price of $83.74 has gone up to $149.++. When I tried to call MEM, the phone rang forever and no one picked up.
Opinión de
-
8,8
Chatty
Ventajas: Friendly staff, quickly got us processed and on our way.
Desventajas: Nothing
Opinión de
-
10,0
Ventajas: It was so easy to pickup and drop off!
Opinión de
-
8,8
Ventajas: It was very easy to rent and everyone who I dealt with was very nice and friendly I had no trouble at all, but those other rental companies in there they are trash in that Memphis airport rental area, they don’t care for the customers
Desventajas: They did everything wonderfully so keep doing what you are doing wonderful staff
Opinión de
-
10,0
Ventajas: The staff was super nice and very fast.
Desventajas: N/A
Opinión de
-
10,0
Great experience
Ventajas: Selection
Opinión de
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10,0
Flawless service
Ventajas: I made a one-way reservation and 45 minutes later when I picked it up it was ready. No delays. Totally smooth great customer service. And the price, $58.00 for two days, was double or more than what Avis or Hertz wanted.
Opinión de
-
8,8
Chatty
Ventajas: Friendly staff, quickly got us processed and on our way.
Desventajas: Nothing
Opinión de
-
10,0
Ventajas: It was so easy to pickup and drop off!
Opinión de
-
5,2
Desventajas: Hyundai Santa Fe VERY uncomfortable. Was charged for gas and insurance. I declined both. Has been a hassle to get corrected.
Opinión de
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5,2
Desventajas: After hours drop off was confusing. Small drop box for keys on side of office was not visible. No written directions about what to do with the keys. Took us 10 minuets to find the drop box.
Opinión de
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5,6
Ventajas: Counter person at airport was helpful .
Desventajas: Access to rental area not too great ..No floor mats in car ..No rear plate on car ,
Opinión de
-
6,0
Ventajas: Airport terminal drop-off made it easy to get to terminal.
Desventajas: Did not get a receipt or drop-off papers.
Opinión de
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6,0
MEM office increased the contract price by $66
Ventajas: we are supposed to have a "Free" upgrade in the car we rented.
Desventajas: When we returned the car in Jacksonville, AR office, the staff informed me that the contract price of $83.74 has gone up to $149.++. When I tried to call MEM, the phone rang forever and no one picked up.
Opinión de
Posición n.º 4
Hertz
7,9 Muy bueno (55 opiniones)
1 punto de alquiler en Aeropuerto Memphis
╳
Hertz opiniones
Puntos de alquiler
Hertz
Puntos de alquiler en Aeropuerto Memphis
2495 Winchester Road
+1 901 345 5680
Todas las opiniones de Hertz
Opiniones de Hertz en Aeropuerto Memphis
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
8,0
Ventajas: Staff
Desventajas: Wish I hadn't bought the full tank up front. Basically paid for a half tank I didn't use. Hertz should give a credit when you have so much left on return.
Opinión de
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6,4
A rental day is not 24 hours
Ventajas: The car was comfortable
Desventajas: The services at Hertz Memphis Airport. We rented the car for 3 days and pre paid for 3 days. It took forever to get the car. The lady at the reception was not properly trained and seemed not to know how things work. Moreover they made us pay for an additional day as we returned the car within 3 days at 24 hours. Nobody could explain us why we prepaid for 3 days and are charged for an additional day of a day is 24h.
Opinión de
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7,2
Ventajas: the people at hertz were friendly and the whole transaction went very quickly
Desventajas: i paid for a navigation system and when i got it there was no charge on the phone and the cord for it didnt fit well. it kept falling out. the car itself had a vibration in it when you hit the gas. i think the manifold or exhaust could be loose. when i returned the car i let the people know about the problem
Opinión de
-
10,0
Ventajas: Awesome car! Best deal on a rental so far.
Opinión de
-
10,0
Great Company
Ventajas: Car was ready and we got out fast
Opinión de
-
2,0
Unknown credit card requirement
Ventajas: Desk clerk was nice.
Desventajas: Arrived at 11pm Memphis international and wasn't able to rent the vehicle without a credit card even though the vehicle was already paid for. Wound up stranded at the airport. Called customer service the next day to get refund and try to rent another car, made a reservation for a one day rental and the rental was cancelled an hour before pick up due to lack of vehicles. Called customer service again and to no avail they didn't seem to care about the delimma. I will never do business with the company again.
Opinión de
-
10,0
Jackie at Memphis Airport Hertz was awesome!
Ventajas: She was friendly and efficient. Made getting my car easy and stress free.
Opinión de
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7,2
Ventajas: Staff was very nice.
Desventajas: I had expected a different car.
Opinión de
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2,8
CHEATERS!
Desventajas: They cheated me and charged me against my will for the insurance and made me sign a contract that they didn't even give me until I signed on the screen. Pathetic bunch of cheaters is what hertz is.
Opinión de
-
10,0
Ventajas: quick and easy
Opinión de
-
9,6
Car was OK but Memphis Airport area is dangerous
Ventajas: Car was clean and fine, quick pick-up without a lot of hassle.
Desventajas: Nearly got mugged just trying to pump gas at a gas station near the airport.
Opinión de
-
2,4
Desventajas: They charged me for so many things that i just wasn't aware of. My car also smelled like smoke.
Opinión de
-
10,0
Ventajas: Awesome car! Best deal on a rental so far.
Opinión de
-
10,0
Great Company
Ventajas: Car was ready and we got out fast
Opinión de
-
10,0
Jackie at Memphis Airport Hertz was awesome!
Ventajas: She was friendly and efficient. Made getting my car easy and stress free.
Opinión de
-
10,0
Ventajas: quick and easy
Opinión de
-
9,6
Car was OK but Memphis Airport area is dangerous
Ventajas: Car was clean and fine, quick pick-up without a lot of hassle.
Desventajas: Nearly got mugged just trying to pump gas at a gas station near the airport.
Opinión de
-
8,0
Ventajas: Staff
Desventajas: Wish I hadn't bought the full tank up front. Basically paid for a half tank I didn't use. Hertz should give a credit when you have so much left on return.
Opinión de
-
7,2
Ventajas: the people at hertz were friendly and the whole transaction went very quickly
Desventajas: i paid for a navigation system and when i got it there was no charge on the phone and the cord for it didnt fit well. it kept falling out. the car itself had a vibration in it when you hit the gas. i think the manifold or exhaust could be loose. when i returned the car i let the people know about the problem
Opinión de
-
7,2
Ventajas: Staff was very nice.
Desventajas: I had expected a different car.
Opinión de
-
6,4
A rental day is not 24 hours
Ventajas: The car was comfortable
Desventajas: The services at Hertz Memphis Airport. We rented the car for 3 days and pre paid for 3 days. It took forever to get the car. The lady at the reception was not properly trained and seemed not to know how things work. Moreover they made us pay for an additional day as we returned the car within 3 days at 24 hours. Nobody could explain us why we prepaid for 3 days and are charged for an additional day of a day is 24h.
Opinión de
-
2,0
Unknown credit card requirement
Ventajas: Desk clerk was nice.
Desventajas: Arrived at 11pm Memphis international and wasn't able to rent the vehicle without a credit card even though the vehicle was already paid for. Wound up stranded at the airport. Called customer service the next day to get refund and try to rent another car, made a reservation for a one day rental and the rental was cancelled an hour before pick up due to lack of vehicles. Called customer service again and to no avail they didn't seem to care about the delimma. I will never do business with the company again.
Opinión de
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2,8
CHEATERS!
Desventajas: They cheated me and charged me against my will for the insurance and made me sign a contract that they didn't even give me until I signed on the screen. Pathetic bunch of cheaters is what hertz is.
Opinión de
-
2,4
Desventajas: They charged me for so many things that i just wasn't aware of. My car also smelled like smoke.
Opinión de
Posición n.º 5
Avis
7,7 Muy bueno (43 opiniones)
1 punto de alquiler en Aeropuerto Memphis
╳
Avis opiniones
Puntos de alquiler
Avis
Puntos de alquiler en Aeropuerto Memphis
2491 Winchester Road
+1 901 345 2847
Todas las opiniones de Avis
Opiniones de Avis en Aeropuerto Memphis
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
7,2
Ventajas: The pick up process at the counter was very slow. I waited at least 20 min. Or more.
Desventajas: The vehicle was not well cleaned, but ok. I picked up a day earlier than on the reservation, so was just happy they could accommodate me.
Opinión de
-
2,4
Scam artists
Ventajas: On pickup they tried charging me three different rates until I insisted on the rate I reserved. Then, my car smelled horribly like smoke. So I exchanged it for a different one. Apparently they never logged it out correctly bc they called me the next day and asked me for the info on the keys and asked which car I had. When I tried to attach my wizard number they told me I could but it would be a lot more expensive. So much for being a preffered member! After bringing my car back I was in a hurry and grabbed my receipt and ran. Later looking at the receipt they gave me somebody else’s receipt. Overall, employees who are out to scam you and who just don’t care at all. I would and will try someplace else in the future.
Opinión de
-
6,0
Reservations only honored "if there are cars available"
Ventajas: About the only thing I liked was that I was able to get a car. Four wheels and a seat.
Desventajas: I cannot help feel that Avis took advantage of my family when we were in a vulnerable position. We needed to get to Little Rock as soon as we could to maximize time with my wife's grandfather, who has a terminal illness. In light of a mechanical issue that caused us to miss a connecting flight to Little Rock, it appeared that the best solution was to re-book our travel through Memphis, and rent a car to complete the next hundred or so miles of the journey. We were pleased to find that Avis allowed us to reserve a Toyota Corolla, or equivalent car, at a favorable rate. I did so, as we boarded our flight to Memphis. But when we arrived, and asked that Avis honor the reservation, I was informed that no cars were available other than a luxury car that would cost another $50+ per day. When I asked, l was told that a reservation is only good if there are cars available. This is of course inconsistent with every definition of reservation I have heard in my 36 years. I checked one of the other rental counters to see if they had options, and ultimately decided that I needed to quit wasting time and take the luxury option at Avis. We had a limited number of hours to spend with my wife's grandfather, and we had no choice. Upon returning to the counter, thinking I had misheard earlier, I asked another member of staff why the reservation was not honored, and was told again that the reservation is only good if there are cars available. Fortunately, I was then told that a Nissan Altima or Maxima had become available for not too much more than the Corolla I had reserved. I gladly took the Nissan and was happy not to pay the luxury sticker price. But I cannot help feel that I was forced to be upsold. Moreover, the car we ultimately received was musty with stale cigarette smoke, and had tires that, while perhaps not illegal to drive on, should have been replaced for winter driving. This has left me with a pretty sour taste in my mouth. Tell your friends, stay away from Avis unless you like making reservations for the joy of it, and not the benefits that reserving ordinarily conveys.
Opinión de
-
2,0
Terrible experience which stranded family with infant and toddler for
Ventajas: Nothing unfortunately.
Desventajas: Flights were delayed so I successfully booked the reservation pickup for 1AM. When we arrived at 1:07AM, the desk was deserted. There was no warning at all about closing times when booking was made. Our luggage was lost so we had no car seat for a taxi. The MEM curbside between 1-3AM is a scary, uncomfortable place for a family with small children. We partially blame the booking process with a failure in warning at least.
Opinión de
-
6,8
Desventajas: When I picked out the car online it said there would be extra fees however it did not say what those fees were and how much they would be so when I had to actually pay for it upon arrival it was much more expensive and I was not prepared for it, if I would have known in advance I could have been prepared
Opinión de
-
6,8
Not courteous at the pick up location And charged me full tank of ga
Ventajas: Car was clean
Desventajas: Charge me for a full gas of tank without discussing with me
Opinión de
-
4,4
Desventajas: Drop off was very long took 35 minutes
Opinión de
-
4,8
Desventajas: Rented an suv. When I got there they had no suv's. Offered a larger one for large $ amount more. Got stuck in a car I didn't want.
Opinión de
-
7,2
Ventajas: Good car and fast service
Desventajas: Fees
Opinión de
-
10,0
Ventajas: easy in and out at airpory
Opinión de
-
5,2
What Do You Mean "No Cars"
Ventajas: Car was fine once I geventually got one. I was told I would need to wait until a car came back in. Me, and 20 others waiting for their cars. 1 hour from walking to the counter untIL being checked put at the exit gate. I rent from Hertz all of the time and NEVER had this kind of issue
Opinión de
-
9,2
Good service, very clean and friendly folks
Ventajas: The car was clean and the price was good. The staff was very friendly.
Desventajas: The car I had reserved wasn't there. They fixed quickly but that was a bit of a bummer.
Opinión de
-
7,2
Ventajas: The pick up process at the counter was very slow. I waited at least 20 min. Or more.
Desventajas: The vehicle was not well cleaned, but ok. I picked up a day earlier than on the reservation, so was just happy they could accommodate me.
Opinión de
-
6,8
Desventajas: When I picked out the car online it said there would be extra fees however it did not say what those fees were and how much they would be so when I had to actually pay for it upon arrival it was much more expensive and I was not prepared for it, if I would have known in advance I could have been prepared
Opinión de
-
6,8
Not courteous at the pick up location And charged me full tank of ga
Ventajas: Car was clean
Desventajas: Charge me for a full gas of tank without discussing with me
Opinión de
-
7,2
Ventajas: Good car and fast service
Desventajas: Fees
Opinión de
-
2,4
Scam artists
Ventajas: On pickup they tried charging me three different rates until I insisted on the rate I reserved. Then, my car smelled horribly like smoke. So I exchanged it for a different one. Apparently they never logged it out correctly bc they called me the next day and asked me for the info on the keys and asked which car I had. When I tried to attach my wizard number they told me I could but it would be a lot more expensive. So much for being a preffered member! After bringing my car back I was in a hurry and grabbed my receipt and ran. Later looking at the receipt they gave me somebody else’s receipt. Overall, employees who are out to scam you and who just don’t care at all. I would and will try someplace else in the future.
Opinión de
-
6,0
Reservations only honored "if there are cars available"
Ventajas: About the only thing I liked was that I was able to get a car. Four wheels and a seat.
Desventajas: I cannot help feel that Avis took advantage of my family when we were in a vulnerable position. We needed to get to Little Rock as soon as we could to maximize time with my wife's grandfather, who has a terminal illness. In light of a mechanical issue that caused us to miss a connecting flight to Little Rock, it appeared that the best solution was to re-book our travel through Memphis, and rent a car to complete the next hundred or so miles of the journey. We were pleased to find that Avis allowed us to reserve a Toyota Corolla, or equivalent car, at a favorable rate. I did so, as we boarded our flight to Memphis. But when we arrived, and asked that Avis honor the reservation, I was informed that no cars were available other than a luxury car that would cost another $50+ per day. When I asked, l was told that a reservation is only good if there are cars available. This is of course inconsistent with every definition of reservation I have heard in my 36 years. I checked one of the other rental counters to see if they had options, and ultimately decided that I needed to quit wasting time and take the luxury option at Avis. We had a limited number of hours to spend with my wife's grandfather, and we had no choice. Upon returning to the counter, thinking I had misheard earlier, I asked another member of staff why the reservation was not honored, and was told again that the reservation is only good if there are cars available. Fortunately, I was then told that a Nissan Altima or Maxima had become available for not too much more than the Corolla I had reserved. I gladly took the Nissan and was happy not to pay the luxury sticker price. But I cannot help feel that I was forced to be upsold. Moreover, the car we ultimately received was musty with stale cigarette smoke, and had tires that, while perhaps not illegal to drive on, should have been replaced for winter driving. This has left me with a pretty sour taste in my mouth. Tell your friends, stay away from Avis unless you like making reservations for the joy of it, and not the benefits that reserving ordinarily conveys.
Opinión de
-
2,0
Terrible experience which stranded family with infant and toddler for
Ventajas: Nothing unfortunately.
Desventajas: Flights were delayed so I successfully booked the reservation pickup for 1AM. When we arrived at 1:07AM, the desk was deserted. There was no warning at all about closing times when booking was made. Our luggage was lost so we had no car seat for a taxi. The MEM curbside between 1-3AM is a scary, uncomfortable place for a family with small children. We partially blame the booking process with a failure in warning at least.
Opinión de
-
4,4
Desventajas: Drop off was very long took 35 minutes
Opinión de
-
4,8
Desventajas: Rented an suv. When I got there they had no suv's. Offered a larger one for large $ amount more. Got stuck in a car I didn't want.
Opinión de
-
5,2
What Do You Mean "No Cars"
Ventajas: Car was fine once I geventually got one. I was told I would need to wait until a car came back in. Me, and 20 others waiting for their cars. 1 hour from walking to the counter untIL being checked put at the exit gate. I rent from Hertz all of the time and NEVER had this kind of issue
Opinión de
Posición n.º 6
Dollar
7,7 Muy bueno (83 opiniones)
1 punto de alquiler en Aeropuerto Memphis
╳
Dollar opiniones
Puntos de alquiler
Dollar
Puntos de alquiler en Aeropuerto Memphis
2491 Winchester Road
+1 866 434 2226
Todas las opiniones de Dollar
Opiniones de Dollar en Aeropuerto Memphis
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
8,8
Rental good, car seats not so good
Ventajas: The car itself was good, service also very good, polite, friendly, etc.
Desventajas: We rented car seats to make travelling with two kids a little easier. We needed one car seat for an infant, and one for a toddler. We were given two very cheap models (not surprising, but still a little disappointing). The infant bucket seat didn’t have easily adjustable straps, so I couldn’t loosen and tighten them without flipping the seat upside down - which obviously I didn’t do when getting my baby in and out of the car. The toddler car seat was terrible. I was given a booster seat instead of a real car seat with five-point harness. My daughter is a small 3 year old (under 30 lbs, only 3ft tall) so a booster was neither comfortable, nor safe, nor legal. In the future, I will definitely not rent car seats with this company again, which will make me rethink renting with them as the convenience factor is highly affected. Also, I really think car rental staff should be up to date on car seat laws, so that the employees could have seen that this car seat was not the right fit.
Opinión de
-
10,0
Ventajas: Good service, car nice for space
Desventajas: N/A
Opinión de
-
6,4
Ventajas: Service at pickup was excellent.
Desventajas: Pickup spot was a bit of a walk from the baggage claim area but not a big deal. It might be helpful if that detail was listed somewhere, would help people with disabilities plan for it.
Opinión de
-
10,0
Prompt service getting car and returning it
Ventajas: Was able to quickly get the car and quickly return it
Opinión de
-
10,0
The process was flawless
Ventajas: The car was what we had asked for, the attention at the counter was good and the dropoff was easy.
Opinión de
-
10,0
Ventajas: It was really smooth. The rental center at Memphis is a pain to get to, but that wasn't Dollar's fault.
Opinión de
-
10,0
Fast
Ventajas: Very quick at the counter and at car pick-up. Was surprised at the excellent staffing level even at the late hour of my arrival.
Opinión de
-
8,8
Slow pickup but good car
Ventajas: Easy checkin
Desventajas: Slow getting out of the garage. Not enough staff.
Opinión de
-
8,8
My experience with DOLLAR
Ventajas: I enjoyed driving the Buick Encore and it’s a great bargain overall.
Desventajas: I didn’t like having to “wheel & deal” with the customer service rep in regards to dropping the vehicle off a few days early; she wanted to charge me more for dropping the vehicle off a few days early. Now how does that make any sense? She quickly corrected her error and gave me a fair drop-off price.
Opinión de
-
4,8
More than likely...not again
Ventajas: The service rep was courteous during pick up. That was the best thing about this rental experience.
Desventajas: The poor service received during drop off, I had to put air in the tires after I was almost home, the car was pretty dirty but I didn't mind since I wasn't going anywhere nice.
Opinión de
-
3,6
Car
Desventajas: Car tire went flat. No agent upon drop off. Engine rattles and whistles
Opinión de
-
10,0
Desventajas: Needed to have my husband as the name on the car but since I paid I had to be the primary name.
Opinión de
-
8,8
Rental good, car seats not so good
Ventajas: The car itself was good, service also very good, polite, friendly, etc.
Desventajas: We rented car seats to make travelling with two kids a little easier. We needed one car seat for an infant, and one for a toddler. We were given two very cheap models (not surprising, but still a little disappointing). The infant bucket seat didn’t have easily adjustable straps, so I couldn’t loosen and tighten them without flipping the seat upside down - which obviously I didn’t do when getting my baby in and out of the car. The toddler car seat was terrible. I was given a booster seat instead of a real car seat with five-point harness. My daughter is a small 3 year old (under 30 lbs, only 3ft tall) so a booster was neither comfortable, nor safe, nor legal. In the future, I will definitely not rent car seats with this company again, which will make me rethink renting with them as the convenience factor is highly affected. Also, I really think car rental staff should be up to date on car seat laws, so that the employees could have seen that this car seat was not the right fit.
Opinión de
-
10,0
Ventajas: Good service, car nice for space
Desventajas: N/A
Opinión de
-
10,0
Prompt service getting car and returning it
Ventajas: Was able to quickly get the car and quickly return it
Opinión de
-
10,0
The process was flawless
Ventajas: The car was what we had asked for, the attention at the counter was good and the dropoff was easy.
Opinión de
-
10,0
Ventajas: It was really smooth. The rental center at Memphis is a pain to get to, but that wasn't Dollar's fault.
Opinión de
-
10,0
Fast
Ventajas: Very quick at the counter and at car pick-up. Was surprised at the excellent staffing level even at the late hour of my arrival.
Opinión de
-
8,8
Slow pickup but good car
Ventajas: Easy checkin
Desventajas: Slow getting out of the garage. Not enough staff.
Opinión de
-
8,8
My experience with DOLLAR
Ventajas: I enjoyed driving the Buick Encore and it’s a great bargain overall.
Desventajas: I didn’t like having to “wheel & deal” with the customer service rep in regards to dropping the vehicle off a few days early; she wanted to charge me more for dropping the vehicle off a few days early. Now how does that make any sense? She quickly corrected her error and gave me a fair drop-off price.
Opinión de
-
10,0
Desventajas: Needed to have my husband as the name on the car but since I paid I had to be the primary name.
Opinión de
-
6,4
Ventajas: Service at pickup was excellent.
Desventajas: Pickup spot was a bit of a walk from the baggage claim area but not a big deal. It might be helpful if that detail was listed somewhere, would help people with disabilities plan for it.
Opinión de
-
4,8
More than likely...not again
Ventajas: The service rep was courteous during pick up. That was the best thing about this rental experience.
Desventajas: The poor service received during drop off, I had to put air in the tires after I was almost home, the car was pretty dirty but I didn't mind since I wasn't going anywhere nice.
Opinión de
-
3,6
Car
Desventajas: Car tire went flat. No agent upon drop off. Engine rattles and whistles
Opinión de
Posición n.º 7
Thrifty
7,7 Muy bueno (56 opiniones)
1 punto de alquiler en Aeropuerto Memphis
╳
Thrifty opiniones
Puntos de alquiler
Thrifty
Puntos de alquiler en Aeropuerto Memphis
2491 Winchester Road
+1 877 283 0898
Todas las opiniones de Thrifty
Opiniones de Thrifty en Aeropuerto Memphis
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
10,0
Ventajas: On-airport parking.
Desventajas: Nothing. The entire process was easy peasy.
Opinión de
-
2,0
Ventajas: Nothing
Desventajas: Customer service, or the actual presence of a car
Opinión de
-
10,0
Ventajas: Mostly friendly super easy drop off
Opinión de
-
4,4
Ventajas: People at the car pick up were friendly. But a lost cause.
Desventajas: Customer service. A more modern car. A policy of including spouse as pre-paid driver. A smile.
Opinión de
-
8,0
Desventajas: Cost of gas not used should have been credited back.
Opinión de
-
10,0
Ventajas: Very friendly and expeditiousl in handing everything
Opinión de
-
2,0
Quoted at $860 final bill $1470, Don't go cheap it will cost you!
Desventajas: Honestly this is a garbage company. Got to the desk and they offered me a "free upgrade". In stead of getting a jeep commander I got a nissan pathfinder (downgrade) I asked for the jeep and they said they did not have one. I called the second day to get some help with understanding why my bill estimate (they email it to you a day after renting) was almost double my original estimate. The automated system had no options to talk to a real person unless I wanted to extend my rental. I finally got someone on the phone and they said they could not help me but to call a different number, I called that number and guess what?! It was the same number phone portal. Got someone else on the phone and they said I needed to call the desk I rented it from. So I asked for that number and they said they could not provide it to me but would connect me. I sat on the phone for 45 minutes with no music or any indication I was actually calling anywhere other than a ring every few seconds. finally it answered "thank you for calling thrifty's rental records sections our hours are 2-4pm M-T. If you have reached us outside these hours please call again. Then it hung up. After two days of trying I finally got the hertz desk at memphis to pass a message to the thirfty desk in memphis to call me. They called me and I explained I was upset about the price and needed to know what it was coming from. They said they already had my credit hold and my signature accepting the car so the rate was the rate. The only way I could have changed it was within 3 hours of renting If I came back to the rental location and returned the car.... RIDICULOUS!
Opinión de
-
6,8
Desventajas: Both Kayak and Thrifty have a responsibility to the consumer to notify them prior to completing any car rental pick up at an airport the transaction is subject to specific rental requirements so they can make an informed decision. Had I known prior being driven to the Thrifty Rental location most convenient to my location and schedule would require a credit card instead of the debit card I USED TO COMPLETE THE TRANSACTION ON KAYAK I would have had a more pleasant experience. Had I known this, I would have made alternate arrangements to complete my rental agreement at another location. But to learn this on a Sunday hours after the other locations had closed, I was held hostage by misinformation. If I had gone back to my home to pick up a different credit card I stood a chance of losing my rental reservation. I needed to rent this vehicle because mine was in service. I was not on a holiday. I was merely living my life. I understand why the rental requirements of any car rental branch located at my local airport are in place however, as I was not flying in/out of the airport my rental should have not been subject to their specific rental requirements. In the end, if I am in a similar situation, I will either rent from a different company, not through KAYAK or use UBER.
Opinión de
-
10,0
Fast and efficient
Ventajas: The people were professional and courteous
Opinión de
-
2,0
Poor CSR
Desventajas: Charge for late delivery even though i was on the line waiting for 3 other people to return their car secondly i was given the car 8 mins later than scheduled. I should not be charged for delivery a vehicle within 16 mins of drop off.
Opinión de
-
10,0
Fast and convenient
Ventajas: Quick transaction getting/dropping off for people who just want to get on their way. Thrifty staff in Memphis Airport were incredibly nice.
Opinión de
-
10,0
Ventajas: Great value
Opinión de
-
10,0
Ventajas: On-airport parking.
Desventajas: Nothing. The entire process was easy peasy.
Opinión de
-
10,0
Ventajas: Mostly friendly super easy drop off
Opinión de
-
10,0
Ventajas: Very friendly and expeditiousl in handing everything
Opinión de
-
10,0
Fast and efficient
Ventajas: The people were professional and courteous
Opinión de
-
10,0
Fast and convenient
Ventajas: Quick transaction getting/dropping off for people who just want to get on their way. Thrifty staff in Memphis Airport were incredibly nice.
Opinión de
-
10,0
Ventajas: Great value
Opinión de
-
8,0
Desventajas: Cost of gas not used should have been credited back.
Opinión de
-
6,8
Desventajas: Both Kayak and Thrifty have a responsibility to the consumer to notify them prior to completing any car rental pick up at an airport the transaction is subject to specific rental requirements so they can make an informed decision. Had I known prior being driven to the Thrifty Rental location most convenient to my location and schedule would require a credit card instead of the debit card I USED TO COMPLETE THE TRANSACTION ON KAYAK I would have had a more pleasant experience. Had I known this, I would have made alternate arrangements to complete my rental agreement at another location. But to learn this on a Sunday hours after the other locations had closed, I was held hostage by misinformation. If I had gone back to my home to pick up a different credit card I stood a chance of losing my rental reservation. I needed to rent this vehicle because mine was in service. I was not on a holiday. I was merely living my life. I understand why the rental requirements of any car rental branch located at my local airport are in place however, as I was not flying in/out of the airport my rental should have not been subject to their specific rental requirements. In the end, if I am in a similar situation, I will either rent from a different company, not through KAYAK or use UBER.
Opinión de
-
2,0
Ventajas: Nothing
Desventajas: Customer service, or the actual presence of a car
Opinión de
-
4,4
Ventajas: People at the car pick up were friendly. But a lost cause.
Desventajas: Customer service. A more modern car. A policy of including spouse as pre-paid driver. A smile.
Opinión de
-
2,0
Quoted at $860 final bill $1470, Don't go cheap it will cost you!
Desventajas: Honestly this is a garbage company. Got to the desk and they offered me a "free upgrade". In stead of getting a jeep commander I got a nissan pathfinder (downgrade) I asked for the jeep and they said they did not have one. I called the second day to get some help with understanding why my bill estimate (they email it to you a day after renting) was almost double my original estimate. The automated system had no options to talk to a real person unless I wanted to extend my rental. I finally got someone on the phone and they said they could not help me but to call a different number, I called that number and guess what?! It was the same number phone portal. Got someone else on the phone and they said I needed to call the desk I rented it from. So I asked for that number and they said they could not provide it to me but would connect me. I sat on the phone for 45 minutes with no music or any indication I was actually calling anywhere other than a ring every few seconds. finally it answered "thank you for calling thrifty's rental records sections our hours are 2-4pm M-T. If you have reached us outside these hours please call again. Then it hung up. After two days of trying I finally got the hertz desk at memphis to pass a message to the thirfty desk in memphis to call me. They called me and I explained I was upset about the price and needed to know what it was coming from. They said they already had my credit hold and my signature accepting the car so the rate was the rate. The only way I could have changed it was within 3 hours of renting If I came back to the rental location and returned the car.... RIDICULOUS!
Opinión de
-
2,0
Poor CSR
Desventajas: Charge for late delivery even though i was on the line waiting for 3 other people to return their car secondly i was given the car 8 mins later than scheduled. I should not be charged for delivery a vehicle within 16 mins of drop off.
Opinión de
Posición n.º 8
Budget
6,7 Muy bueno (38 opiniones)
1 punto de alquiler en Aeropuerto Memphis
╳
Budget opiniones
Puntos de alquiler
Budget
Puntos de alquiler en Aeropuerto Memphis
2491 Winchester Road
+1 901 332 2222
Todas las opiniones de Budget
Opiniones de Budget en Aeropuerto Memphis
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
2,0
Ventajas: Each budget location is franchised and their computer systems do not connect. Memphis gave me a wrong reservation number on the paperwork and Chicago could not find my reservation so they did not want to let me return the car. They told me it was up to me to get the correct information fromMemphis.
Desventajas: It has been 3 days since I left the car at budget and they still did not close the reservation because they said Chicago's computer is not able to access information from Memphis.
Opinión de
-
9,6
Ventajas: The drop off staff were very friendly and didn't make me feel rushed.
Desventajas: The girl at the counter we professional but not very friendly.
Opinión de
-
9,2
Ventajas: Staff were friendly at pickup and drop off. I rented a compact but got a brand new 2019 suv.
Desventajas: Location in Mem was a long walk, taking us awhile to find the rental desk. There was a small pile of trash and a dip cup in the back of the car. We got a suv that didn't have a full tank and got 23 Mpg instead of a compact @40mpg causing three fuel stops when only one should have been necessary.
Opinión de
-
6,4
Ventajas: Car was clean and nice. Staff was very friendly.
Desventajas: I arrived at 10pm on a weekday and it took me over an hour to pick up my car. Waited in two separate lines, one at the terminal and another in the pickup garage. The staff was very pleasant but overworked.
Opinión de
-
10,0
Excellent service
Ventajas: They were super easy to deal with
Desventajas: Nothing to say
Opinión de
-
4,0
Moldy sock in trunk
Ventajas: Cheap
Desventajas: Moldy sock in trunk
Opinión de
-
4,8
Early drop off nightmare
Desventajas: After an early 5:30am drop off at Memphis airport Budget refused my next noon rental at LAX. Said my Memphis contract was still open, that it would take 48 hours to close it.
Opinión de
-
6,0
Desventajas: There was only one car left which was not clean and had to wait to get it cleaned.
Opinión de
-
10,0
Ventajas: The quality of the rental was amazing
Desventajas: The staff member wasn't courteous upon pickup of the rental
Opinión de
-
2,0
They closed down on us!
Ventajas: We were 10 minutes late cause of our flight and they were closed. We almost weren't able to get another car.
Opinión de
-
2,8
Desventajas: Same as above.
Opinión de
-
4,4
Customer service issue
Ventajas: The vehicle got me from point A to point B with no drop off fee.
Desventajas: Very uncomfortable vehicle. I was expecting an Impala or similar and was given a Nissan Versa Note? It's been over a week and Budget has not provided me with a receipt yet? I was told they had to email it and I was refused a receipt from both kiosk. I've called multiple times and get the same response, "we'll get that right to you Sir". I need the receipt for reimbursement from work. That is my biggest dissatisfaction.
Opinión de
-
9,6
Ventajas: The drop off staff were very friendly and didn't make me feel rushed.
Desventajas: The girl at the counter we professional but not very friendly.
Opinión de
-
9,2
Ventajas: Staff were friendly at pickup and drop off. I rented a compact but got a brand new 2019 suv.
Desventajas: Location in Mem was a long walk, taking us awhile to find the rental desk. There was a small pile of trash and a dip cup in the back of the car. We got a suv that didn't have a full tank and got 23 Mpg instead of a compact @40mpg causing three fuel stops when only one should have been necessary.
Opinión de
-
10,0
Excellent service
Ventajas: They were super easy to deal with
Desventajas: Nothing to say
Opinión de
-
10,0
Ventajas: The quality of the rental was amazing
Desventajas: The staff member wasn't courteous upon pickup of the rental
Opinión de
-
2,0
Ventajas: Each budget location is franchised and their computer systems do not connect. Memphis gave me a wrong reservation number on the paperwork and Chicago could not find my reservation so they did not want to let me return the car. They told me it was up to me to get the correct information fromMemphis.
Desventajas: It has been 3 days since I left the car at budget and they still did not close the reservation because they said Chicago's computer is not able to access information from Memphis.
Opinión de
-
6,4
Ventajas: Car was clean and nice. Staff was very friendly.
Desventajas: I arrived at 10pm on a weekday and it took me over an hour to pick up my car. Waited in two separate lines, one at the terminal and another in the pickup garage. The staff was very pleasant but overworked.
Opinión de
-
4,0
Moldy sock in trunk
Ventajas: Cheap
Desventajas: Moldy sock in trunk
Opinión de
-
4,8
Early drop off nightmare
Desventajas: After an early 5:30am drop off at Memphis airport Budget refused my next noon rental at LAX. Said my Memphis contract was still open, that it would take 48 hours to close it.
Opinión de
-
6,0
Desventajas: There was only one car left which was not clean and had to wait to get it cleaned.
Opinión de
-
2,0
They closed down on us!
Ventajas: We were 10 minutes late cause of our flight and they were closed. We almost weren't able to get another car.
Opinión de
-
2,8
Desventajas: Same as above.
Opinión de
-
4,4
Customer service issue
Ventajas: The vehicle got me from point A to point B with no drop off fee.
Desventajas: Very uncomfortable vehicle. I was expecting an Impala or similar and was given a Nissan Versa Note? It's been over a week and Budget has not provided me with a receipt yet? I was told they had to email it and I was refused a receipt from both kiosk. I've called multiple times and get the same response, "we'll get that right to you Sir". I need the receipt for reimbursement from work. That is my biggest dissatisfaction.
Opinión de
Posición n.º 9
Payless
6,1 Muy bueno (78 opiniones)
1 punto de alquiler en Aeropuerto Memphis
╳
Payless opiniones
Puntos de alquiler
Payless
Puntos de alquiler en Aeropuerto Memphis
2491 Winchester Rd
+1 901 346 4781
Todas las opiniones de Payless
Opiniones de Payless en Aeropuerto Memphis
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
2,0
Ventajas: absolutely nothing
Desventajas: go with anyone else but them
Opinión de
-
10,0
Ventajas: Smooth, no problems.
Opinión de
-
2,0
Ventajas: Nothing. They are horrible.
Desventajas: When I arrived to pickup the car at 1pm on a Thursday there was no one at the counter and there had not been an attendant for some time. The rep from Avis at the next counter gave me the same deal since no one was working at Payless. Also, when I called to inquire about a baby car seat the automated phone system required that I provide an "Access Code", whatever that is, to complete the call and I was not able to get anyone on the phone to assist. I will never use this junk company again.
Opinión de
-
2,0
Never use this site again!
Ventajas: Nothing!!!
Desventajas: I reserved a vehicle and when I went to pick it up, it was not there!!! The agent said laughed and said they were out of vehicles and especially the type that I reserved.
Opinión de
-
4,8
Poor customer service
Desventajas: 20 minute wait for clerk to check in and out
Opinión de
-
6,0
Desventajas: Customer service is poor and not helpful.
Opinión de
-
6,0
Ventajas: I liked the car
Desventajas: I did not speak or talk to any representative from Payless. At both pickup and dropoff I had to be assisted by an Avis rep. The reps for Payless were “unavailable”, no one did a car inspection at pickup or drop off. Next time I will just go to Avis. They’re reps were available and ready to assist another company’s customers. I find it odd that he even had passwords and such to log into the payless system being he wasn’t a payless employee.
Opinión de
-
2,0
No Car Was Available
Desventajas: Arrived to pick up rental, but no car was available or anyone to assist me.
Opinión de
-
9,2
Ventajas: Car was very good and employees friendly.
Desventajas: The signage for Payless at Memphis Airport is very poor, bot in finding the airport counter and in returning the car.
Opinión de
-
6,8
Car was filthy
Ventajas: Service was fast, desk personnel were friendly.
Desventajas: Granted, it had recently snowed, but the car that I was designated was so dirty on the outside that I had zero visibility through the back window which was thick with road grime. The mirrors were frozen in place and couldn't be adjusted. Snow still covered the top of the car.
Opinión de
-
5,2
Process needs work
Ventajas: Car was a hybrid
Desventajas: Price change.sent to 1 stall location and there was no car when returning the car had to go back to counter because of rep didn't have the right machine and when I get back to counter...no receipt because the printer waa working
Opinión de
-
6,0
Desventajas: No signage to find Payless rental counter (all the other companies have signs). Car was dirty on the outside. No Payless return area. Had to return the car to Avis. Confusing.
Opinión de
-
2,0
Ventajas: absolutely nothing
Desventajas: go with anyone else but them
Opinión de
-
2,0
Ventajas: Nothing. They are horrible.
Desventajas: When I arrived to pickup the car at 1pm on a Thursday there was no one at the counter and there had not been an attendant for some time. The rep from Avis at the next counter gave me the same deal since no one was working at Payless. Also, when I called to inquire about a baby car seat the automated phone system required that I provide an "Access Code", whatever that is, to complete the call and I was not able to get anyone on the phone to assist. I will never use this junk company again.
Opinión de
-
2,0
Never use this site again!
Ventajas: Nothing!!!
Desventajas: I reserved a vehicle and when I went to pick it up, it was not there!!! The agent said laughed and said they were out of vehicles and especially the type that I reserved.
Opinión de
-
4,8
Poor customer service
Desventajas: 20 minute wait for clerk to check in and out
Opinión de
-
6,0
Desventajas: Customer service is poor and not helpful.
Opinión de
-
6,0
Ventajas: I liked the car
Desventajas: I did not speak or talk to any representative from Payless. At both pickup and dropoff I had to be assisted by an Avis rep. The reps for Payless were “unavailable”, no one did a car inspection at pickup or drop off. Next time I will just go to Avis. They’re reps were available and ready to assist another company’s customers. I find it odd that he even had passwords and such to log into the payless system being he wasn’t a payless employee.
Opinión de
-
2,0
No Car Was Available
Desventajas: Arrived to pick up rental, but no car was available or anyone to assist me.
Opinión de
-
5,2
Process needs work
Ventajas: Car was a hybrid
Desventajas: Price change.sent to 1 stall location and there was no car when returning the car had to go back to counter because of rep didn't have the right machine and when I get back to counter...no receipt because the printer waa working
Opinión de
-
6,0
Desventajas: No signage to find Payless rental counter (all the other companies have signs). Car was dirty on the outside. No Payless return area. Had to return the car to Avis. Confusing.
Opinión de
╳
Puntos de alquiler
Eagle Rent A Car
Puntos de alquiler en Aeropuerto Memphis
Memphis airport
╳
Puntos de alquiler
Sunnycars
Puntos de alquiler en Aeropuerto Memphis
2495 Winchester Road