Opiniones recientes
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7,6
Ventajas: The staff once in the office were very friendly and efficient
Desventajas: The pick up line was very long. Waited ~60 min outside before seeing an agent The car had sand on the rig like it had just been to a beach.
Opinión de
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2,0
Ventajas: Staff was friendly but reservation is not available when booked the same day. I was quoted a different price on Kayak and at the counter was 15x higher. Total BS
Opinión de
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7,2
Desventajas: Took the midsized SUV. Toyota. For going up in the mountains. Had a gutless engine, smaller than the sedan. Had to put it in 1st and redline the tac to go up paved roads.
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2,0
Ventajas: They have different rules in Panama then they charge you a whole different amount on the rental
Desventajas: It would have been better if your website wouldn’t false advertise the rental terms and conditions
Opinión de
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6,8
Desventajas: There was hidden cost not disclosed to us when we reserved the car online. We were only made aware of this hidden cost (mandatory insurance) when we picked up the car at the airport. The price to rent the car more than doubled the price we were quoted at the time we reserved it online.
Opinión de
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2,0
Ventajas: Nothing
Desventajas: I reserved the car online. A few days later I received an email offering insurance with Allianz. I got the insurance. When I was going to pick up the car I was told I had to pay an extra 130 usd. I asked them why and they told me for insurance purposes. I showed them the insurance I bought......
Opinión de
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5,2
Ventajas: They provided me a new car with little to no miles on it but that is the best thing about the service I received.
Desventajas: They misadvertise their price with my online $85 booking turning into $300 when I arrived at the counter due to a mandatory insurance that they did not include upfront. Also hit me with a $10 charge for having the gas just off the full line.
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7,6
why do you say 250$ in the reservation and I end with 720$?!?!
Ventajas: y
Desventajas: h
Opinión de
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10,0
Desventajas: No mention of the fuel policy.
Opinión de
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2,0
Gave our reservation away
Desventajas: When we arrived at the airport, we found that Alamo gave our car away so that our reservation was good for nothing. We were left to take an expensive taxi to our hotel and instead of enjoying our night, we had to spend more than three hours trying to find a car. Never going with Alamo again.
Opinión de
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5,2
Considerable price change ^
Ventajas: I liked the convenience of booking in advance at what seemed like an excellent fare. Too bad it was all wrong.
Desventajas: The insurance that I was sold online did not meet the local requirements. When I arrived I was told that my 4 day rental would go from <$50 to $180. The required insurance was over $110 and and was not mentioned until arrival at the counter. I was also charged $5 for gas eventhough I returned it with more fuel than it had when I picked it up. Charged for an additional driver and was told that it was standard regardless of how many people would be driving. Generally felt scammed.
Opinión de
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10,0
Ventajas: Very professional. Good car.
Opinión de
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7,6
Ventajas: The staff once in the office were very friendly and efficient
Desventajas: The pick up line was very long. Waited ~60 min outside before seeing an agent The car had sand on the rig like it had just been to a beach.
Opinión de
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7,2
Desventajas: Took the midsized SUV. Toyota. For going up in the mountains. Had a gutless engine, smaller than the sedan. Had to put it in 1st and redline the tac to go up paved roads.
Opinión de
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6,8
Desventajas: There was hidden cost not disclosed to us when we reserved the car online. We were only made aware of this hidden cost (mandatory insurance) when we picked up the car at the airport. The price to rent the car more than doubled the price we were quoted at the time we reserved it online.
Opinión de
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7,6
why do you say 250$ in the reservation and I end with 720$?!?!
Ventajas: y
Desventajas: h
Opinión de
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2,0
Ventajas: Staff was friendly but reservation is not available when booked the same day. I was quoted a different price on Kayak and at the counter was 15x higher. Total BS
Opinión de
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2,0
Ventajas: They have different rules in Panama then they charge you a whole different amount on the rental
Desventajas: It would have been better if your website wouldn’t false advertise the rental terms and conditions
Opinión de
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2,0
Ventajas: Nothing
Desventajas: I reserved the car online. A few days later I received an email offering insurance with Allianz. I got the insurance. When I was going to pick up the car I was told I had to pay an extra 130 usd. I asked them why and they told me for insurance purposes. I showed them the insurance I bought......
Opinión de
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5,2
Ventajas: They provided me a new car with little to no miles on it but that is the best thing about the service I received.
Desventajas: They misadvertise their price with my online $85 booking turning into $300 when I arrived at the counter due to a mandatory insurance that they did not include upfront. Also hit me with a $10 charge for having the gas just off the full line.
Opinión de
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2,0
Gave our reservation away
Desventajas: When we arrived at the airport, we found that Alamo gave our car away so that our reservation was good for nothing. We were left to take an expensive taxi to our hotel and instead of enjoying our night, we had to spend more than three hours trying to find a car. Never going with Alamo again.
Opinión de
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5,2
Considerable price change ^
Ventajas: I liked the convenience of booking in advance at what seemed like an excellent fare. Too bad it was all wrong.
Desventajas: The insurance that I was sold online did not meet the local requirements. When I arrived I was told that my 4 day rental would go from <$50 to $180. The required insurance was over $110 and and was not mentioned until arrival at the counter. I was also charged $5 for gas eventhough I returned it with more fuel than it had when I picked it up. Charged for an additional driver and was told that it was standard regardless of how many people would be driving. Generally felt scammed.
Opinión de
