Gloria Palace San Agustin Thalasso & Hotel

We liked the view of the room but We have paid 70 euro for the sea view which was a bit of a joke like 90% or more of the rooms have SEA view so it was sort of a scam this "SEA VIEW" paid for.

Everything in the hotel is overpriced from a painkiller in the Pharmacy to a bottle of water. The restaurant was chaos most of the time if you don't go really early you get dog shite. Trays are not refilled often, food is not stirred so it builds a layer of fat on top of things. We just had a half board(breakfast and dinner) and I tell you it does not worth it as everyday its the same food we stayed 15 days and saw only once or twice a few different dishes. The breakfast is all cheap food NOTHING in the restaurant is healthy plus everything has tons of oil also the menu for breakfast is always the same. Swimming pool areas are chaotic there's no one organizing the sunbeds or umbrellas pretty much all area is a mess. Location of the hotel is terrible being around 40 min walk the main beach Playa del Ingles and about 20 min walk to the closest beach which is not great(depending on your mobility going back to hotel could be an issue as the hills are pretty steep). Moreover, it is somewhat mandatory to rent a car for your stay if you want to enjoy your holidays, BUT, you will have terrible problems parking your vehicle as I did there is not enough parking for the size of hotel so good luck with that. Gorbea restaurant upstairs is too busy for lunchtime and there's not enough staff so you will wait and get very bad food I just had there the worst pizza in my life, the staff is very friendly and nice but not many of them.