Coches de alquiler en Sarajevo

Custumer service was horrible

Ventajas: Well the car was in decent shape. I

Desventajas: Custumer service was horrible. They put a hold of 1500 dollars on my card, very angry and hard to work with. The guy at the counter said as soon as I give him my card info he can charge me whatever I was in shock. The car had so many scratches and all kinds of Marks and it was super dirty outside. I was afraid once I wash it outside I will find more scratches thathe were not noted on the sheet so I will be responsible for paying for somebody's else's damage. Overall not very satisfied with Avis. Next time I will definitely go with diferent rental.

You are deceptive

Desventajas: You do not mention clearly that the rental rate does not cover CDW. It was a big surprise. I had to pay extra.

Good service, lots of hidden costs

Ventajas: Customer service. quality of the car, location

Desventajas: Lots of hidden costs

Cavet emptor

Ventajas: Car was parked conveniently right outside of airport terminal. Driving TDI diesel is a good choice for Bosnia.

Desventajas: Supposedly was given class upgrade from compact to intermediate, but the car actually belongs to economy. Car obviously had been in a significant accident previously and although restored it's a thing Enterprise wouldn't admit. No other choice was offered, After less than few hundred miles car indicate service required. Fuel policy is ridiculous with $15 charge only to refuel. On the same note, fuel was noted down on the contract even before it was checked and 7/8ths of the tank was never corrected. Driving outside of Bosnia requires green card for which Enterprise demands $56. This normally is included in price and I was told I can only get it at that single office. I wouldn't recommend Enterprise or Kayak deals due to hidden unfair and undisclosed fees.

Buen servicio, un montón de costos ocultos

Ventajas: Calidad de servicio al cliente. El coche, ubicación

Desventajas: Muchos costos ocultos