Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
10,0
Ventajas: The staff was exceptionally friendly and after returning the car we were offered an umbrella to have as it was raining quite hard. We didn't end up taking the umbrellas, but the offer was very kind and capped a lovely experience with this office.
Opinión de
-
7,6
My car rental
Ventajas: The agents was nice and on time for my pick up... They was willing to change my rental if needed since I was going skiing..
Opinión de
-
4,0
Good service, lots of hidden costs
Ventajas: Customer service. quality of the car, location
Desventajas: Lots of hidden costs
Opinión de
-
4,4
Cavet emptor
Ventajas: Car was parked conveniently right outside of airport terminal. Driving TDI diesel is a good choice for Bosnia.
Desventajas: Supposedly was given class upgrade from compact to intermediate, but the car actually belongs to economy. Car obviously had been in a significant accident previously and although restored it's a thing Enterprise wouldn't admit. No other choice was offered, After less than few hundred miles car indicate service required. Fuel policy is ridiculous with $15 charge only to refuel. On the same note, fuel was noted down on the contract even before it was checked and 7/8ths of the tank was never corrected. Driving outside of Bosnia requires green card for which Enterprise demands $56. This normally is included in price and I was told I can only get it at that single office. I wouldn't recommend Enterprise or Kayak deals due to hidden unfair and undisclosed fees.
Opinión de
-
2,0
Terrible terrible terrible
Desventajas: Terrible terrible terrible I was promised a seven passenger van that hit three suitcases with a seven passenger I got a car that has two seats in the back and when you open the two seats there is no space for any luggage. it was not a van it was a five passenger station wagon that has two small seats in the back and when I asked for the car and I offered more money they had none The company needs to be more honest about what they are renting. I would have got the nine passenger van if I knew I had of time
Opinión de
-
6,4
lástima el final
Ventajas: el empleado fue atento y educado, el coche nuevo y perfecto
Desventajas: el deposito de gasolina estaba por la mitad, lo dejamos casi lleno espero que no nos cobren el "casi" como si nos lo hubieran entregado lleno. Acordamos pagar 20 EUR más para que hubiera alguien a quien devolver el coche ya que la salida del avión de vuelta era fuera del horario de atención de Enterprise pero no había nadie y dejamos llaves y documentacion en la taquilla. Nos han mandado un email diciendo que hay un desperfecto en el coche y no es cierto. Estas cosas se miran a la entrega no luego pq será mi palabra contra la suya pero no habia nadie atendiendo.
Opinión de
-
10,0
Ventajas: El personal era excepcionalmente amable y después de volver el coche nos ofrecieron una paraguas para tener, ya que estaba lloviendo bastante duro. No terminamos tomando las sombrillas, pero la oferta era muy amable y limitó una experiencia encantadora con esta oficina.
Opinión de
-
7,6
Mi alquiler de coches
Ventajas: Los agentes eran agradables y a tiempo para mi recogida... Estaban dispuestos a cambiar mi alquiler si fuera necesario ya que iba a esquiar.
Opinión de
-
4,0
Buen servicio, un montón de costos ocultos
Ventajas: Calidad de servicio al cliente. El coche, ubicación
Desventajas: Muchos costos ocultos
Opinión de
-
10,0
Ventajas: The staff was exceptionally friendly and after returning the car we were offered an umbrella to have as it was raining quite hard. We didn't end up taking the umbrellas, but the offer was very kind and capped a lovely experience with this office.
Opinión de
-
10,0
Ventajas: El personal era excepcionalmente amable y después de volver el coche nos ofrecieron una paraguas para tener, ya que estaba lloviendo bastante duro. No terminamos tomando las sombrillas, pero la oferta era muy amable y limitó una experiencia encantadora con esta oficina.
Opinión de
-
7,6
My car rental
Ventajas: The agents was nice and on time for my pick up... They was willing to change my rental if needed since I was going skiing..
Opinión de
-
7,6
Mi alquiler de coches
Ventajas: Los agentes eran agradables y a tiempo para mi recogida... Estaban dispuestos a cambiar mi alquiler si fuera necesario ya que iba a esquiar.
Opinión de
-
4,0
Good service, lots of hidden costs
Ventajas: Customer service. quality of the car, location
Desventajas: Lots of hidden costs
Opinión de
-
4,4
Cavet emptor
Ventajas: Car was parked conveniently right outside of airport terminal. Driving TDI diesel is a good choice for Bosnia.
Desventajas: Supposedly was given class upgrade from compact to intermediate, but the car actually belongs to economy. Car obviously had been in a significant accident previously and although restored it's a thing Enterprise wouldn't admit. No other choice was offered, After less than few hundred miles car indicate service required. Fuel policy is ridiculous with $15 charge only to refuel. On the same note, fuel was noted down on the contract even before it was checked and 7/8ths of the tank was never corrected. Driving outside of Bosnia requires green card for which Enterprise demands $56. This normally is included in price and I was told I can only get it at that single office. I wouldn't recommend Enterprise or Kayak deals due to hidden unfair and undisclosed fees.
Opinión de
-
2,0
Terrible terrible terrible
Desventajas: Terrible terrible terrible I was promised a seven passenger van that hit three suitcases with a seven passenger I got a car that has two seats in the back and when you open the two seats there is no space for any luggage. it was not a van it was a five passenger station wagon that has two small seats in the back and when I asked for the car and I offered more money they had none The company needs to be more honest about what they are renting. I would have got the nine passenger van if I knew I had of time
Opinión de
-
6,4
lástima el final
Ventajas: el empleado fue atento y educado, el coche nuevo y perfecto
Desventajas: el deposito de gasolina estaba por la mitad, lo dejamos casi lleno espero que no nos cobren el "casi" como si nos lo hubieran entregado lleno. Acordamos pagar 20 EUR más para que hubiera alguien a quien devolver el coche ya que la salida del avión de vuelta era fuera del horario de atención de Enterprise pero no había nadie y dejamos llaves y documentacion en la taquilla. Nos han mandado un email diciendo que hay un desperfecto en el coche y no es cierto. Estas cosas se miran a la entrega no luego pq será mi palabra contra la suya pero no habia nadie atendiendo.
Opinión de
-
4,0
Buen servicio, un montón de costos ocultos
Ventajas: Calidad de servicio al cliente. El coche, ubicación
Desventajas: Muchos costos ocultos
Opinión de
