Coches de alquiler en Saint-Louis

Desventajas: the complication of getting and returning the car in Basel airport. need to cross the border from Swiss to France in order to put the car in the France side, although the flight was from the Swiss side. I think that it shouldn't be matter for the rental company in wich side I return the car as this is the same company.

Suggestions for imrovments

Ventajas: The premium class of the car. The different driving technology. The service and the assistance at the desk - the representative did her outmost she could to assist .

Desventajas: - The tel. Nr. of Budjet desk at MLH airport published in the site +33 8 21 23 10 12 was and still is NOT corret . Dozens of times I tried to contact by phone- monthes, weeks and days priot my arrival , but the line was not active. I contacted to Budjet USA some monthes befor arrival to assist me with the Tel. Nr. but they told me : " Pls try again" Neither there was a possibility to contact by e-mail - there was no e-mail to contact to Budjet desk at the airport. The company have to make corrections about the tel Nr and to put an e-mail. - To arrange an instructor at the pickup for drivers like me to explain and understand how to use this premium car systems which are different somehow from others, including the navigation system and not to allow the driver (me) to look for someone to assist me as I did.

insurance not included

Ventajas: good car in good condition

Desventajas: No insurance was included at all, I had to pay extra to be insured at all. Usually there is an option to reduce excess, but this time I was told there was no insurance at all. Didn't know it was possible at all, wouldn't have chosen this option. This significantly increased the total price I had to pay.

Desventajas: La complicación de conseguir y devolver el coche en el aeropuerto de Basilea: Hay que cruzar la frontera de Suiza a Francia para poner el coche en el lado de Francia, aunque el vuelo era desde el lado suizo. Creo que no debería ser importante para la empresa de alquiler en cuyo lado devuelvo el coche, ya que esta es la misma empresa.

seguro no incluido

Ventajas: buen coche en buenas condiciones

Desventajas: No se incluyó ningún seguro, tuve que pagar extra para estar asegurado en absoluto. Por lo general, hay una opción para reducir el exceso, pero esta vez me dijeron que no había ningún seguro en absoluto. No sabía que era posible en absoluto, no habría elegido esta opción. Esto aumentó significativamente el precio total que tuve que pagar.