Opiniones recientes
- Todas las opiniones
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- Neutrales
- Negativas
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10,0
Ventajas: Easy process
Opinión de
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10,0
Ventajas: They were fast and courteous
Desventajas: Nothing
Opinión de
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2,0
Desventajas: Enterprise attendants and manager denied to rent the car unless you buy their insurance that double the price of the rental. They are also rude and have poor customer service skills
Opinión de
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9,6
Ventajas: Staff greeted with a smile and was nice
Desventajas: Long wait to pick up without notification of why the wait
Opinión de
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8,0
Ventajas: They make everything on there hands to comfort a client
Desventajas: There’s no dropoff box
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5,2
Desventajas: ford is not good
Opinión de
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6,0
They rented me a van damage in both sides.I
Desventajas: I was given a vehicle with big damages in both sides. I contacted Enterprise about the possibility to extend the rental, and the rep told me that I did not have to go the office for that and he quoted me a price of $ 196.00 for an additional week. I said Ok and requested an e-mail or a fax with the confirmation and then I was told that they don't provide a receipt with detail info (pricing of the rental) until you return the vehicle, to please go to their office and he will provide me with prove of payment. I drove to Enterprise office and the REAL story was that I was forfeiting the deposit and paying an additional deposit and the price was a lot higher than quoted. I return the vehicle and rented another one someplace else.
Opinión de
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5,2
Desventajas: Car was not present at location. Had to delay 2 hours till another car was located. At termination of rental the clerk credited one day rental due to mishap.
Opinión de
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9,2
Great Service
Ventajas: They upgraded me to a mini van at no extra charge. They also dropped me off back home upon turning in the car. Friendly staff.
Opinión de
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10,0
Great service during holidays
Ventajas: Everything
Desventajas: n/a
Opinión de
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10,0
Ventajas: I really enjoyed the vehicle i like that the ac worked great the car was good on oil and gas really all around great car thanks
Desventajas: I didn't like the wait period but it was worth it in the end
Opinión de
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4,8
Car not available
Ventajas: The staff was super friendly in spite of the working conditions. I arrived no wifi access for pulling up account. Then I found out no car in lot. Return of car had to be done earlier than reservation since that location closed at 6. Asst Mgr was kind in trying to find some compensation though I had not asked.
Desventajas: Car not in lot. Was driven to another location to Pick up rental. That office was in more disarray that I've ever seen. Staff not even acknowledging customer. All in all enterprise needs to clean up its act a little bit.
Opinión de
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10,0
Ventajas: Easy process
Opinión de
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10,0
Ventajas: They were fast and courteous
Desventajas: Nothing
Opinión de
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9,6
Ventajas: Staff greeted with a smile and was nice
Desventajas: Long wait to pick up without notification of why the wait
Opinión de
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9,2
Great Service
Ventajas: They upgraded me to a mini van at no extra charge. They also dropped me off back home upon turning in the car. Friendly staff.
Opinión de
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10,0
Great service during holidays
Ventajas: Everything
Desventajas: n/a
Opinión de
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10,0
Ventajas: I really enjoyed the vehicle i like that the ac worked great the car was good on oil and gas really all around great car thanks
Desventajas: I didn't like the wait period but it was worth it in the end
Opinión de
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2,0
Desventajas: Enterprise attendants and manager denied to rent the car unless you buy their insurance that double the price of the rental. They are also rude and have poor customer service skills
Opinión de
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5,2
Desventajas: ford is not good
Opinión de
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6,0
They rented me a van damage in both sides.I
Desventajas: I was given a vehicle with big damages in both sides. I contacted Enterprise about the possibility to extend the rental, and the rep told me that I did not have to go the office for that and he quoted me a price of $ 196.00 for an additional week. I said Ok and requested an e-mail or a fax with the confirmation and then I was told that they don't provide a receipt with detail info (pricing of the rental) until you return the vehicle, to please go to their office and he will provide me with prove of payment. I drove to Enterprise office and the REAL story was that I was forfeiting the deposit and paying an additional deposit and the price was a lot higher than quoted. I return the vehicle and rented another one someplace else.
Opinión de
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5,2
Desventajas: Car was not present at location. Had to delay 2 hours till another car was located. At termination of rental the clerk credited one day rental due to mishap.
Opinión de
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4,8
Car not available
Ventajas: The staff was super friendly in spite of the working conditions. I arrived no wifi access for pulling up account. Then I found out no car in lot. Return of car had to be done earlier than reservation since that location closed at 6. Asst Mgr was kind in trying to find some compensation though I had not asked.
Desventajas: Car not in lot. Was driven to another location to Pick up rental. That office was in more disarray that I've ever seen. Staff not even acknowledging customer. All in all enterprise needs to clean up its act a little bit.
Opinión de
