Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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9,6
Ventajas: Pickup and drop off was quick and easy
Opinión de
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7,2
Tire pressure
Ventajas: Tire pressure on car was 40 pounds. Rode like a rock.
Opinión de
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6,4
Unexpected
Ventajas: The location of the car conveniently located near the airport.
Desventajas: When we 1st arrived there was no car available. The agent said there had been an accident just prior to my arrival and I would have to return the following day for a car. When I arrived the next day the new agent had no knowledge of the car not being available. And was not expecting me. The morning agent was very rude and not very helpful . I was initially giving a car whose tags expired at the end of the 1st day of 3 . In order to get another car I had to call corporate. Even after speaking to corporate the counter person still was not very friendly and remained unhelpful. I did get a car. When I came to return the car the same counter person was there and continued to remain very unfriendly and not very helpful. I know this is not normal for enterprise when a car
Opinión de
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8,0
Ventajas: Very courteous.
Desventajas: Hour and 10 minutes of wait time to get my car that was reserved.
Opinión de
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6,0
Ventajas: CSR very poor .price on renter was great
Desventajas: Is the fact they're very rude. Customers left phone in car.they would not give it to them because they say they close at 6:00pm.I schedule my pick up at 6:00 pm first time renting from this company. I call at 5:45pm told them I had to pickup schedule for six I told her I don't know they closed at six.i told her I can be there in 5 min. She told me her doors lock at 6:00pm if the doors was lock too bad.never ever will I renter from this company. They need to be trained
Opinión de
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2,0
Desventajas: They could not pick me up from the airport, I was instructed to go to National Rentel there sister company but they did not have any cars on site. I had to go to a different rental company to get a car.
Opinión de
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4,0
Switched me to a Tiny Car
Ventajas: Ease of check in
Desventajas: Was contracted for Ford Focus or better (with 5 seats) and was switched to a tiny Fiesta with barely room for 3 people. I am a large / tall guy and scraped my head twice trying to just get into the thing. I should have NOT ACCEPTED the car but was stressed for time.
Opinión de
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10,0
Awesome
Ventajas: The customer service was the most amazing service I've ever had... seriously. It was a quick and easy transaction. The guy's name that helped me was Zach.. he was extremely helpful and very accommodating (I received a free upgrade because of minor utility issues with my original rental). I just couldn't imagine a better place to go to receive this great of an experience renting a vehicle, because renting a vehicle can be such a headache. 5 stars
Desventajas: I loved everything about it.
Opinión de
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7,6
Almost there
Ventajas: Very nice people, car was fine, reasonable price for a one-way rental, nice upgrade when they didn't have the car I reserved.
Desventajas: They won't pick you up at the airport. The advertising is misleading. Taxi from the airport is not cheap or easy. The taxis don't just sit around at the airport in Monroe. You have to call and wait.
Opinión de
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3,2
Lots of complaints.
Ventajas: Nothing lots of flies in the building.
Desventajas: The car was not comfortable and the representatives was rude and they are very slow. And can I rent a car with a full tank of gas. I want rent from them again unless final option.Very slow as well
Opinión de
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2,0
Desventajas: Terrible shape. Tires would not keep air.
Opinión de
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7,2
La presión de los neumáticos
Ventajas: La presión de los neumáticos en el coche era de 18 kgs. Anduvimos como una roca.
Opinión de
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9,6
Ventajas: Pickup and drop off was quick and easy
Opinión de
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10,0
Awesome
Ventajas: The customer service was the most amazing service I've ever had... seriously. It was a quick and easy transaction. The guy's name that helped me was Zach.. he was extremely helpful and very accommodating (I received a free upgrade because of minor utility issues with my original rental). I just couldn't imagine a better place to go to receive this great of an experience renting a vehicle, because renting a vehicle can be such a headache. 5 stars
Desventajas: I loved everything about it.
Opinión de
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7,2
Tire pressure
Ventajas: Tire pressure on car was 40 pounds. Rode like a rock.
Opinión de
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8,0
Ventajas: Very courteous.
Desventajas: Hour and 10 minutes of wait time to get my car that was reserved.
Opinión de
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7,6
Almost there
Ventajas: Very nice people, car was fine, reasonable price for a one-way rental, nice upgrade when they didn't have the car I reserved.
Desventajas: They won't pick you up at the airport. The advertising is misleading. Taxi from the airport is not cheap or easy. The taxis don't just sit around at the airport in Monroe. You have to call and wait.
Opinión de
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7,2
La presión de los neumáticos
Ventajas: La presión de los neumáticos en el coche era de 18 kgs. Anduvimos como una roca.
Opinión de
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6,4
Unexpected
Ventajas: The location of the car conveniently located near the airport.
Desventajas: When we 1st arrived there was no car available. The agent said there had been an accident just prior to my arrival and I would have to return the following day for a car. When I arrived the next day the new agent had no knowledge of the car not being available. And was not expecting me. The morning agent was very rude and not very helpful . I was initially giving a car whose tags expired at the end of the 1st day of 3 . In order to get another car I had to call corporate. Even after speaking to corporate the counter person still was not very friendly and remained unhelpful. I did get a car. When I came to return the car the same counter person was there and continued to remain very unfriendly and not very helpful. I know this is not normal for enterprise when a car
Opinión de
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6,0
Ventajas: CSR very poor .price on renter was great
Desventajas: Is the fact they're very rude. Customers left phone in car.they would not give it to them because they say they close at 6:00pm.I schedule my pick up at 6:00 pm first time renting from this company. I call at 5:45pm told them I had to pickup schedule for six I told her I don't know they closed at six.i told her I can be there in 5 min. She told me her doors lock at 6:00pm if the doors was lock too bad.never ever will I renter from this company. They need to be trained
Opinión de
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2,0
Desventajas: They could not pick me up from the airport, I was instructed to go to National Rentel there sister company but they did not have any cars on site. I had to go to a different rental company to get a car.
Opinión de
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4,0
Switched me to a Tiny Car
Ventajas: Ease of check in
Desventajas: Was contracted for Ford Focus or better (with 5 seats) and was switched to a tiny Fiesta with barely room for 3 people. I am a large / tall guy and scraped my head twice trying to just get into the thing. I should have NOT ACCEPTED the car but was stressed for time.
Opinión de
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3,2
Lots of complaints.
Ventajas: Nothing lots of flies in the building.
Desventajas: The car was not comfortable and the representatives was rude and they are very slow. And can I rent a car with a full tank of gas. I want rent from them again unless final option.Very slow as well
Opinión de
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2,0
Desventajas: Terrible shape. Tires would not keep air.
Opinión de
