Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
10,0
Great service
Ventajas: We were treated very well and our experience was terrific.
Opinión de
-
10,0
Ventajas: Price was great, and they upgraded me to a nicer car.
Opinión de
-
2,0
They refuse to respect the reservation
Ventajas: Nothing at all
Desventajas: I was to pickup the car at the correct time and I showed my reservation, gave my driver license , and my credit card to the man who attended me in Alamos Rental Car company. Alamo's representative did not recognize my Mexican driver license and refuse to gave me the service, although I told him that I do not have time to look for other options, and his decision affect me so much, because I planned to drive to Orlando to take a flight. I had never received such a bad treatment, and I felt really stressed because of that. I travel very often to the United States, and I trust in Kayak services. This is the first time that a company respond without any sensitivity to my needs. Fortunately I found at the Gainsville terminal another company that helped me and now I am safe at home.
Opinión de
-
2,0
Unreliable
Ventajas: I rented a car via Kayak and when I went to pick it up, there was no car available.
Opinión de
-
5,6
Horrible service picking up in Gainesville
Ventajas: Comfortable car
Desventajas: The manager at the counter (Evaline) was making it nearly impossible for me to pick up rental in Gainesville. She enjoyed giving me a hard time, even snickering and laughing in my face when I couldn’t present her with a credit card. Because of her inefficiency, she set us back almost 2 hours on a 7hr trip.
Opinión de
-
6,0
Ventajas: It was cheap.
Desventajas: Car was very small and didn't feel safe on the interstate driving 2 hours from Gainesville to Orlando. It was fine to drive in town and short distances. Should have been considered when renting a car one way to Orlando.
Opinión de
-
8,0
Ventajas: Easy to use
Opinión de
-
10,0
Ventajas: The young man who greeted me in Gainesville aiport was very professional and personable, nice way to start a journey.
Opinión de
-
8,4
Ventajas: Reserved and received the product and service as requested, making me a satisfied customer.
Opinión de
-
10,0
Ventajas: Easy pickup and drop off. Super friendly service. Super nice car.
Opinión de
-
6,4
Ventajas: Loved backup camera
Desventajas: Counter closed at pickup. Had to go to the sister counter where there was a big line and it took forever. No one seemed to know what was going on and seemed to be in no hurry to get any of us out of there. They were friendly tho. Then drop off at PBI very poorly marked. Plus I thought the rate was high.
Opinión de
-
10,0
Ventajas: Quick, easy, and friendly service.
Opinión de
-
10,0
Great service
Ventajas: We were treated very well and our experience was terrific.
Opinión de
-
10,0
Ventajas: Price was great, and they upgraded me to a nicer car.
Opinión de
-
10,0
Ventajas: The young man who greeted me in Gainesville aiport was very professional and personable, nice way to start a journey.
Opinión de
-
10,0
Ventajas: Easy pickup and drop off. Super friendly service. Super nice car.
Opinión de
-
10,0
Ventajas: Quick, easy, and friendly service.
Opinión de
-
2,0
They refuse to respect the reservation
Ventajas: Nothing at all
Desventajas: I was to pickup the car at the correct time and I showed my reservation, gave my driver license , and my credit card to the man who attended me in Alamos Rental Car company. Alamo's representative did not recognize my Mexican driver license and refuse to gave me the service, although I told him that I do not have time to look for other options, and his decision affect me so much, because I planned to drive to Orlando to take a flight. I had never received such a bad treatment, and I felt really stressed because of that. I travel very often to the United States, and I trust in Kayak services. This is the first time that a company respond without any sensitivity to my needs. Fortunately I found at the Gainsville terminal another company that helped me and now I am safe at home.
Opinión de
-
2,0
Unreliable
Ventajas: I rented a car via Kayak and when I went to pick it up, there was no car available.
Opinión de
-
5,6
Horrible service picking up in Gainesville
Ventajas: Comfortable car
Desventajas: The manager at the counter (Evaline) was making it nearly impossible for me to pick up rental in Gainesville. She enjoyed giving me a hard time, even snickering and laughing in my face when I couldn’t present her with a credit card. Because of her inefficiency, she set us back almost 2 hours on a 7hr trip.
Opinión de
-
6,0
Ventajas: It was cheap.
Desventajas: Car was very small and didn't feel safe on the interstate driving 2 hours from Gainesville to Orlando. It was fine to drive in town and short distances. Should have been considered when renting a car one way to Orlando.
Opinión de
-
6,4
Ventajas: Loved backup camera
Desventajas: Counter closed at pickup. Had to go to the sister counter where there was a big line and it took forever. No one seemed to know what was going on and seemed to be in no hurry to get any of us out of there. They were friendly tho. Then drop off at PBI very poorly marked. Plus I thought the rate was high.
Opinión de
