Opiniones recientes
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- Neutrales
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9,2
Desventajas: Really all expectations were met but z little unnecessary haggling over quotes price vs what it became when I got tp pick up spot. All got sorted and was a fair value, just read papers before signong
Opinión de
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10,0
Desventajas: Nothing, car was great and the woman that helped us was awesome!!
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6,4
Ventajas: pickup and drop quick and easy friendly staff
Desventajas: first vehicle rented night before trip had to come home and clean inside windshield could barely see out.Got up next morning to leave discovered sidewall of tire had a cut with core showing. I spent the next two hrs on hold no one answering phone.I had to drive 40 min to location to get another van
Opinión de
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6,4
Ventajas: Everyone I spoke to was helpful. They provided electronic copies of everything, so it saves paper and the environment, plus convenient. They had vehicle I requested and quickly got me in it when we arrived at the location. Drop off after trip was simple too.
Desventajas: I scheduled a pick up at least a day in advance and waited over an hour for the ride to appear. I rented a minivan (reserved in January and got it in August) and they asked if I would switch down because they were short on vans that day. The van wasn't totally clean. Nor was I offered prepaid fuel.
Opinión de
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9,6
Ventajas: Staff was extremely helpful and friendly. Car was clean.
Desventajas: I really prefer when rentals start with a full gas tank. I always end up putting more gas in than I used when I start with a partial tank.
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10,0
Very fast!
Ventajas: Someone was helping me as soon as I got out of my car.
Desventajas: Not exactly a complaint, but my final receipt says I drove 483 miles. It doesn’t matter to me, but I know that is inaccurate. I didn’t check beginning mileage, but I only had the car for 2 hours and drove directly from the Indianapolis airport to the Fort Wayne airport.
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2,0
Major Credit Card
Desventajas: If you must rent with a major credit card please make that explicitly clear in the reservation. That way you don't waste time at the airport.
Opinión de
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10,0
Ventajas: Everything went as planned and everything they told me they would do they did. No surprises along the way and no unexpected charges. People were great and things were ready on time. Could not ask for anything more.
Opinión de
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10,0
Truck rental
Ventajas: Excellent service, helpful staff easy pick up and drop off. Convenient location , an overall pleasant experience with good value.
Desventajas: I have no negative comments about my experience.
Opinión de
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2,0
Big miss on customer service
Ventajas: 2nd location tried to make things right
Desventajas: Told reservation was at another location and not airport. Wouldn’t change res for me even though cars were available. Had to take $60 taxi to pick up rental at other location. Lost my business for life
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10,0
Great service
Ventajas: Sales associate was definitely a people person without being obnoxious..
Opinión de
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9,6
Thrifty Rental
Ventajas: Very easy rental process.
Desventajas: I had asked prior to arriving bing to save a Toyota FourRunner. Manager said they would try to hold one as there were several available. When I arrived the next day, the attendant said none were available nor had he seen one for quite awhile. This was at a small airport and I cannot believe the vehicle turn over would be that great in a 24 hour period.
Opinión de
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9,2
Desventajas: Really all expectations were met but z little unnecessary haggling over quotes price vs what it became when I got tp pick up spot. All got sorted and was a fair value, just read papers before signong
Opinión de
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10,0
Desventajas: Nothing, car was great and the woman that helped us was awesome!!
Opinión de
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9,6
Ventajas: Staff was extremely helpful and friendly. Car was clean.
Desventajas: I really prefer when rentals start with a full gas tank. I always end up putting more gas in than I used when I start with a partial tank.
Opinión de
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10,0
Very fast!
Ventajas: Someone was helping me as soon as I got out of my car.
Desventajas: Not exactly a complaint, but my final receipt says I drove 483 miles. It doesn’t matter to me, but I know that is inaccurate. I didn’t check beginning mileage, but I only had the car for 2 hours and drove directly from the Indianapolis airport to the Fort Wayne airport.
Opinión de
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10,0
Ventajas: Everything went as planned and everything they told me they would do they did. No surprises along the way and no unexpected charges. People were great and things were ready on time. Could not ask for anything more.
Opinión de
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10,0
Truck rental
Ventajas: Excellent service, helpful staff easy pick up and drop off. Convenient location , an overall pleasant experience with good value.
Desventajas: I have no negative comments about my experience.
Opinión de
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10,0
Great service
Ventajas: Sales associate was definitely a people person without being obnoxious..
Opinión de
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9,6
Thrifty Rental
Ventajas: Very easy rental process.
Desventajas: I had asked prior to arriving bing to save a Toyota FourRunner. Manager said they would try to hold one as there were several available. When I arrived the next day, the attendant said none were available nor had he seen one for quite awhile. This was at a small airport and I cannot believe the vehicle turn over would be that great in a 24 hour period.
Opinión de
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6,4
Ventajas: pickup and drop quick and easy friendly staff
Desventajas: first vehicle rented night before trip had to come home and clean inside windshield could barely see out.Got up next morning to leave discovered sidewall of tire had a cut with core showing. I spent the next two hrs on hold no one answering phone.I had to drive 40 min to location to get another van
Opinión de
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6,4
Ventajas: Everyone I spoke to was helpful. They provided electronic copies of everything, so it saves paper and the environment, plus convenient. They had vehicle I requested and quickly got me in it when we arrived at the location. Drop off after trip was simple too.
Desventajas: I scheduled a pick up at least a day in advance and waited over an hour for the ride to appear. I rented a minivan (reserved in January and got it in August) and they asked if I would switch down because they were short on vans that day. The van wasn't totally clean. Nor was I offered prepaid fuel.
Opinión de
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2,0
Major Credit Card
Desventajas: If you must rent with a major credit card please make that explicitly clear in the reservation. That way you don't waste time at the airport.
Opinión de
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2,0
Big miss on customer service
Ventajas: 2nd location tried to make things right
Desventajas: Told reservation was at another location and not airport. Wouldn’t change res for me even though cars were available. Had to take $60 taxi to pick up rental at other location. Lost my business for life
Opinión de
