Opiniones recientes
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10,0
The fastest way to get a rental car in Denver
Ventajas: Alamo is the absolute best for renting a car in Denver. You can walk right in and get your car. The sales people are always extremely friendly and helpful and don’t try to oversell you on the rental car options. If you’ve been to any other rental place in Denver you know that you can wait literally hours in line to rent your car
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10,0
Amazing customer service!!
Ventajas: When I realized that the rental car location was out of the airport and I would need to be shuttled there to pick up the car I'll admit I was a bit disappointed. However, I walked out to the shuttle pickup to find my shuttle driver waiting patently. I then arrived at Alamo about 5 minutes later after a very smooth ride to find a line of about 10 other customers. I was expecting to be waiting there for at least an hour, but was in and out with my car keys within 15 minutes. Not only were the representatives speedy, but they were very friendly and kind at 12am on a snowy night. I wish I remembered the representatives name that helped me, he was kind and went above and beyond to give me the best rental car experience I've ever had.10/10 Will continue to rent from Alamo!
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7,6
Just a Minor Complaint
Ventajas: We liked the frontier nissan and how much room it had and the way it drove. I liked that it had usb ports and a navigation system. I liked the quick check in and check out process.
Desventajas: I have rented a car while traveling 4 times this past two years and 3 out of 4 times I have had issues each time, either with the company or with the actual car. This time we got a flat tire on a mountain road and had just arrived where we were staying so we were safe. I called the emergency roadside assistance and it was going to be a charge for them to come and change the tire so we chose to change it ourselves and drive to the nearest Alamo location. The customer service rep said our closest option was 85 miles away and was actually an Enterprise location but that Alamo and Enterprise had an agreement and that I could take it there as soon as they opened. They called Enterprise to make sure they had a car available for us to swap. When I arrived at Enterprise they said they had not received a call and they aren't sure why someone told me that they could do that because they would not be able to help me with trading our vehicle. We had to drive another 2 hours on a spare tire. Other than that, everything else was a quick pick up and drop off. I gave them 4 stars because it seems other companies I have rented from have been a worse experience so this was one of the best besides the flat tire.
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10,0
Excellent service and excellent vehicle!
Ventajas: Sean was most helpful helping us check in and be on our way quickly. Very nice and courteous! We also got an excellent vehicle at a great price -- so grateful for that also! Great experience!
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6,4
Nightmare trip
Ventajas: The dodge caravan was roomy and clean
Desventajas: Mentioned above, no need to recount again
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4,8
So so experience
Ventajas: Easy shuttle to rental office and back to airport.
Desventajas: Almost got blamed for a rock chip I never once noticed and sure we didn't get it while we had the vehicle. Did you know you can still get pickups with only 2 wheel drive? Bought get stuck in snow which would have resulted in being ticketed.
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10,0
Great experience
Ventajas: Friendly and helpful staff Good value Speedy pickup
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10,0
Ventajas: Easy and efficient
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6,0
Nice rental...pushy extras sales person
Ventajas: Car was awesome
Desventajas: Salesperson overly pushing additional insurance coverage. Consistently selling hail damage as reason to upsell covererage. Slimy!!!!
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8,0
Desventajas: The car we had originally was a Nissan Sentra, fairly new only 4000 miles. But it had check engine light came on in while we were in Colorado springs. Oil temperature went up and warned us to shut down the engine.
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10,0
Desventajas: My estimate bill was for 495.78, was confimed when we picked up the car, but was billed 576.79 on my Visa.
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10,0
Ventajas: Best value ever
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10,0
The fastest way to get a rental car in Denver
Ventajas: Alamo is the absolute best for renting a car in Denver. You can walk right in and get your car. The sales people are always extremely friendly and helpful and don’t try to oversell you on the rental car options. If you’ve been to any other rental place in Denver you know that you can wait literally hours in line to rent your car
Opinión de
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10,0
Amazing customer service!!
Ventajas: When I realized that the rental car location was out of the airport and I would need to be shuttled there to pick up the car I'll admit I was a bit disappointed. However, I walked out to the shuttle pickup to find my shuttle driver waiting patently. I then arrived at Alamo about 5 minutes later after a very smooth ride to find a line of about 10 other customers. I was expecting to be waiting there for at least an hour, but was in and out with my car keys within 15 minutes. Not only were the representatives speedy, but they were very friendly and kind at 12am on a snowy night. I wish I remembered the representatives name that helped me, he was kind and went above and beyond to give me the best rental car experience I've ever had.10/10 Will continue to rent from Alamo!
Opinión de
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10,0
Excellent service and excellent vehicle!
Ventajas: Sean was most helpful helping us check in and be on our way quickly. Very nice and courteous! We also got an excellent vehicle at a great price -- so grateful for that also! Great experience!
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10,0
Great experience
Ventajas: Friendly and helpful staff Good value Speedy pickup
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10,0
Ventajas: Easy and efficient
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10,0
Desventajas: My estimate bill was for 495.78, was confimed when we picked up the car, but was billed 576.79 on my Visa.
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10,0
Ventajas: Best value ever
Opinión de
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7,6
Just a Minor Complaint
Ventajas: We liked the frontier nissan and how much room it had and the way it drove. I liked that it had usb ports and a navigation system. I liked the quick check in and check out process.
Desventajas: I have rented a car while traveling 4 times this past two years and 3 out of 4 times I have had issues each time, either with the company or with the actual car. This time we got a flat tire on a mountain road and had just arrived where we were staying so we were safe. I called the emergency roadside assistance and it was going to be a charge for them to come and change the tire so we chose to change it ourselves and drive to the nearest Alamo location. The customer service rep said our closest option was 85 miles away and was actually an Enterprise location but that Alamo and Enterprise had an agreement and that I could take it there as soon as they opened. They called Enterprise to make sure they had a car available for us to swap. When I arrived at Enterprise they said they had not received a call and they aren't sure why someone told me that they could do that because they would not be able to help me with trading our vehicle. We had to drive another 2 hours on a spare tire. Other than that, everything else was a quick pick up and drop off. I gave them 4 stars because it seems other companies I have rented from have been a worse experience so this was one of the best besides the flat tire.
Opinión de
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8,0
Desventajas: The car we had originally was a Nissan Sentra, fairly new only 4000 miles. But it had check engine light came on in while we were in Colorado springs. Oil temperature went up and warned us to shut down the engine.
Opinión de
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6,4
Nightmare trip
Ventajas: The dodge caravan was roomy and clean
Desventajas: Mentioned above, no need to recount again
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4,8
So so experience
Ventajas: Easy shuttle to rental office and back to airport.
Desventajas: Almost got blamed for a rock chip I never once noticed and sure we didn't get it while we had the vehicle. Did you know you can still get pickups with only 2 wheel drive? Bought get stuck in snow which would have resulted in being ticketed.
Opinión de
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6,0
Nice rental...pushy extras sales person
Ventajas: Car was awesome
Desventajas: Salesperson overly pushing additional insurance coverage. Consistently selling hail damage as reason to upsell covererage. Slimy!!!!
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