Good Rental within TerminalVentajas: Car was relatively new 16,000 miles, and in good mechanical shape. It had a manual transmission which was perfect, as many roads are dirt or gravel. Spacious trunk, and plenty of room for 4 adults and bags.
The pickup and drop off process was no issue within the airport terminal.Desventajas: The car had quite a severe scratch on the driver side running 1/2 the length of the car on pickup. At the rate, I expected a car without damage, or a lower rate for the car I was offered.
StaffVentajas: One woman who served us was very nice and helpful but two other men at two other times were not very nice or helpfulDesventajas: Old car, creaked, was not a smooth drive, manual windows. Trouble with the insurance We bought when ordering the car
Too much money for a very poor car!!Ventajas: Location of drop off.Desventajas: A car Chevrolet Corsa model was an unconfortable way of transport especially when you travel longer distances. The dust enter into car, the bags, the dash and everything was dusty. For the type of roads of Argentina, you need a car who has sixth rear when you reach 100 km per hour. This car was very unstable because off problems of design. We spent a lot of money in gasoline, like it was a SUV!! I think if that Hertz pretends hiring cars a that price, Hertz should offer better cars in each category. Adicionally, personal staff was rude and sounds pity.
Ventajas: The staff were very helpful and accommodating.Desventajas: We waited in line to pick up our car for nearly 45 minutes. The car that they brought us was old and not completely filled with gas. We drove it around town and decided that it was not going to be a pleasant driving experience. The alignment seemed off and the clutch was in bad shape. We took it back and the staff thankfully gave us a different car and we were able to carry on our way.
Ventajas: No hassles, drama. Fast and streamlined pickup/dropoff procedure, attentive and well informed checkin clerk. Rate as advertised, permit to visit Chile (extra) added about 10 minutes to the pickup process. Better to book online, this locks in the rate, avoiding many of the local idiosyncrasies, such as playing with restricted mileage. My rate included unlimited mileage. The office I went to, does indeed accept credit cards.Desventajas: Car was attacked by a mob of street dogs in Chile. In the future will yell loudly at them. They can be quite vicious and cause serious damage to the car, especially anything that can be pulled off. The spinning wheels seem to set them off. Car rental in Argentina is considerably more expensive than any other place I have been to, yet Bariloche is in fact one of the cheaper places to rent in Argentina, and is anywhere from 60/100% more expensive than Chile. By North American standards, rates, deductibles are extremely high, with a lot of questionable practises not up to international standard. It is gratifying to note that Hertz Argentina by and large keeps to international standards.
Everything Ok, except the check inVentajas: The car was as offered, not excesible clean, but acceptableDesventajas: We have to wait 45 minutes for the check in.
Very good valueVentajas: ConvinantDesventajas: Car condition could have been better, addressed the issue to the staff they said , repairs will be actioned.
Todo bien, excepto el registroVentajas: El coche ya lo habían ofrecido, no muy limpio, pero aceptable.Desventajas: Tener que esperar 45 minutos para registrarse.