Alquiler de coches en Aeropuerto Saint George

Desventajas: There were no cars available

Ventajas: Price was good

Desventajas: I rented a 4x4 pickup because there was three of us going on a ski trip. They stated that the pickup (2020 Ram Limited) had too many miles on it and could not be rented. They in turn gave me a Durango only to discover that it was not a 4x4, they then traded that for a Toyota 4-Runner which was a gutless tinny 4x4 that barely made it over the mountain and the cruise control did not work. I ended up trading that in for a Ford Explorer Platinum which was perfect... So what is my time worth??? I made a reservation weeks in advance and ended up getting keys for 4-different vehicles before getting something that was satisfactory!! Disappointed to say the least!

Desventajas: Car stunk to high heaven. Smelled like somebody smoked in the car and they used some strong smelling cleaner to cover it up. Was so bad I had to stop and get some febreeze to counteract the smell.

Desventajas: Your company oversold the rentals....so that the four of us that had reservations we not able to get a car and stranded at the airport at 11:15 p.m with no can service..... unacceptable!!!

Ventajas: The car ran well and was good on mileage.

Desventajas: The emergency reserve person working on the 27th was extremely stressed and taking it out on the customers. I stood in line for 2 hrs to get the car I had reserved. I also did not receive a mid size SUV even though that’s what I reserved. I received a large car but paid the mid size SUV price. I would NEVER call in that person to work ever again. Even if it’s an emergency. No patience, rude to the customers, told us all to go somewhere else, she even said out loud that she didn’t know how to do anything. Anyone would be better than her.

Ventajas: I suppose the fact the car we finally got did not break down and drove well

Desventajas: We arrived on the Tues after Thanksgiving. Staff greeted us with "we're so stressed out, so many cars came back, we can't keep up. Your car won't be ready for an hour or more as we just don't have the staff to keep up with the cleaning". Not a good start to OUR vacation. We ordered a car, and they offered us a truck instead, but it was a monster truck, huge! Poor gas mileage, difficult to park. So we went and got lunch and came back to exchange. Now a line, had to wait 30 min to get waited on. Then same sad story from agent, but we got a car. Went out to lot, they were still cleaning so we helped put it back together, and had them forgo the rest of cleaning--now 4 hrs into our vacation time, no fun. Still hearing how stressed they were. Well guess what now we were stressed!!