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Opiniones y directorio de alquiler de coches en Aeropuerto Roanoke
Posición n.º 1
National
Mejor valorado
9,6 Excelente (3 opiniones)
1 punto de alquiler en Aeropuerto Roanoke
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National opiniones
Puntos de alquiler
National
Puntos de alquiler en Aeropuerto Roanoke
5202 Aviation Dr Nw
+1 540 563 5050
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Opiniones de National en Aeropuerto Roanoke
Posición n.º 2
Alamo
9,0 Excelente (12 opiniones)
1 punto de alquiler en Aeropuerto Roanoke
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Alamo opiniones
Puntos de alquiler
Alamo
Puntos de alquiler en Aeropuerto Roanoke
5202 Aviation Dr Nw
+1 540 563 5050
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Opiniones de Alamo en Aeropuerto Roanoke
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
2,0
Desventajas: I reserved a premium SUV 1 week in advance. I called 2 days prior to pickup to make sure the car was there. The local merchant did not answer the phone, so I called the 1800 number to assure my vehicle was there. The vehicle I reserved was not there when I went to pick up and I was offered a minivan
Opinión de
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10,0
Desventajas: directions to where the car was parked in the lot on pick up
Opinión de
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10,0
Ventajas: It was a quick & easy process, both ways. Also the price was great!
Desventajas: Nothing to dislike
Opinión de
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10,0
As advertised......
Ventajas: Low cost for weekend rental.
Opinión de
Posición n.º 3
Budget
9,0 Excelente (13 opiniones)
1 punto de alquiler en Aeropuerto Roanoke
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Budget opiniones
Puntos de alquiler
Budget
Puntos de alquiler en Aeropuerto Roanoke
5202 Aviation Drive Northwest
+1 540 265 7328
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Opiniones de Budget en Aeropuerto Roanoke
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
10,0
Great deal
Ventajas: Ford Taurus was exceptional
Desventajas: Took three attempts to get the bill correct but finally got it right
Opinión de
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4,4
Ventajas: The employee was kind and let me check-in early, the process overall was quick and efficient. No hard sell on extra services. Check-out was similarly efficient, same employee, he was kind and took care of the check-out even though I forgot my paperwork.
Desventajas: The car was unclean and had a strong cigarette odor(I'm a non smoker). I took photos for my own sake, and would have asked for a second car if I wasn't late for an appointment. The odor stuck to my clothes and I smelled like cigarettes every time I got out of the rental.
Opinión de
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8,8
Toaster car makes more than toast!
Ventajas: I admit to being a little prejudiced towards the Kia Soul because of their ads featuring hamsters driving toasters, but I was pleased with its performance. Plenty of room, good visibility, and pep. Was a little rough ride over bumps and kinda awkward getting out of the car, but overall was acceptable. I would still never own one, but I'd be fine renting that model again. Budget made the rental process seamless.
Desventajas: Ride was a little rough. Hard to get out of.
Opinión de
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10,0
Ventajas: Great car
Opinión de
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10,0
Great deal
Ventajas: Ford Taurus was exceptional
Desventajas: Took three attempts to get the bill correct but finally got it right
Opinión de
-
8,8
Toaster car makes more than toast!
Ventajas: I admit to being a little prejudiced towards the Kia Soul because of their ads featuring hamsters driving toasters, but I was pleased with its performance. Plenty of room, good visibility, and pep. Was a little rough ride over bumps and kinda awkward getting out of the car, but overall was acceptable. I would still never own one, but I'd be fine renting that model again. Budget made the rental process seamless.
Desventajas: Ride was a little rough. Hard to get out of.
Opinión de
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10,0
Ventajas: Great car
Opinión de
Posición n.º 4
Enterprise
8,9 Excelente (37 opiniones)
1 punto de alquiler en Aeropuerto Roanoke
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Enterprise opiniones
Puntos de alquiler
Enterprise
Puntos de alquiler en Aeropuerto Roanoke
5202 Aviation Dr
+1 540 563 8055
Todas las opiniones de Enterprise
Opiniones de Enterprise en Aeropuerto Roanoke
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
7,2
Ventajas: Convenient
Desventajas: They charged me for every scrap of insurance they could even though we had a whole conversation about how good my USAA insurance was, they told me I would regret not getting insurance. We were only driving 3 hrs in low traffic. Yet when I got to drop off I had been charged for full insurance
Opinión de
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10,0
Ventajas: Everything it was perfect for our family vacation
Desventajas: No
Opinión de
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8,8
Desventajas: Very easy check in and out, car was clean no issues.
Opinión de
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10,0
Desventajas: The rental was great, however a got a low tire pressure warning on one of the tires. The temperature was cold.
Opinión de
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9,2
Desventajas: We were unable to deliver the car on time due to a snow storm. We still had to pay for the additional day even though we could not move the car due to 15” of snow on the ground and secondary roads were not ploughed.
Opinión de
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8,0
Great Customer Service
Ventajas: The customer service was fantastic. From pick up to drop off, it was top notch.
Desventajas: That particular vehicle needed either redesign or new tires. Did not handle well in the rain at all. I could not tell if it was just the design of the vehicle or the actual tires and did not check in the rain.
Opinión de
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2,8
I will never rent from Enterprise again
Ventajas: The Ford Escape seats are comfortable for long travel and the heated seats were an added bonus! Return process was easy.
Desventajas: Communication was poor. Only takes credit cards, not debit. I was never told this. So I spent 2 1/2 hours back and forth from my home to retrieve a credit card. I finally was able to rent at 10:00 pm...I was scheduled to leave at 4:00 am for my 22 hour trip. If I had been able to rent at my expected time, I would have picked up the car at 7:30 pm, as scheduled. (Thank goodness I was a local customer, or I would not have been able to rent at all). The attendant at the desk was no help. When I called customer service to complain I was told a manager would call me back. I never received a call back. Car was washed outside, but not inside. There were chip crumbs and spills everywhere. I paid for a midsize SUV and I received a compact. When I complained to the desk clerk, I was told that the Ford Escape is a midsize. That's not what Ford says. Every website I have checked have listed the Ford Escape as a compact SUV. The Ford Edge is their midsize. Poor communication Dirty cars Rip off--did not receive what I paid for Overall rating: VERY POOR
Opinión de
-
8,8
Ventajas: Fast friendly service
Desventajas: I thought it was a bit pricey for a one day rental even with the transfer
Opinión de
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8,8
Desventajas: The vehicle could’ve been cleaner.
Opinión de
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5,6
Ventajas: The people at the counter were pleasant.
Desventajas: The car had been cleaned with some terrible smelling chemical. We switched to another vehicle, and that one smelled the same. It was not only noxious smelling, but it gave me a headache. Please use a less perfumed cleaner.
Opinión de
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10,0
Ventajas: Customer Service there is excellent, Chris and Campbell were very helpful
Opinión de
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2,0
They cancelled right before my pickuo
Desventajas: I placed my order online the day before and it was cancelled the following morning, and hour before I needed my vehicle. Will not book through Enterprise again.
Opinión de
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10,0
Ventajas: Everything it was perfect for our family vacation
Desventajas: No
Opinión de
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8,8
Desventajas: Very easy check in and out, car was clean no issues.
Opinión de
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10,0
Desventajas: The rental was great, however a got a low tire pressure warning on one of the tires. The temperature was cold.
Opinión de
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9,2
Desventajas: We were unable to deliver the car on time due to a snow storm. We still had to pay for the additional day even though we could not move the car due to 15” of snow on the ground and secondary roads were not ploughed.
Opinión de
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8,8
Ventajas: Fast friendly service
Desventajas: I thought it was a bit pricey for a one day rental even with the transfer
Opinión de
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8,8
Desventajas: The vehicle could’ve been cleaner.
Opinión de
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10,0
Ventajas: Customer Service there is excellent, Chris and Campbell were very helpful
Opinión de
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7,2
Ventajas: Convenient
Desventajas: They charged me for every scrap of insurance they could even though we had a whole conversation about how good my USAA insurance was, they told me I would regret not getting insurance. We were only driving 3 hrs in low traffic. Yet when I got to drop off I had been charged for full insurance
Opinión de
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8,0
Great Customer Service
Ventajas: The customer service was fantastic. From pick up to drop off, it was top notch.
Desventajas: That particular vehicle needed either redesign or new tires. Did not handle well in the rain at all. I could not tell if it was just the design of the vehicle or the actual tires and did not check in the rain.
Opinión de
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2,8
I will never rent from Enterprise again
Ventajas: The Ford Escape seats are comfortable for long travel and the heated seats were an added bonus! Return process was easy.
Desventajas: Communication was poor. Only takes credit cards, not debit. I was never told this. So I spent 2 1/2 hours back and forth from my home to retrieve a credit card. I finally was able to rent at 10:00 pm...I was scheduled to leave at 4:00 am for my 22 hour trip. If I had been able to rent at my expected time, I would have picked up the car at 7:30 pm, as scheduled. (Thank goodness I was a local customer, or I would not have been able to rent at all). The attendant at the desk was no help. When I called customer service to complain I was told a manager would call me back. I never received a call back. Car was washed outside, but not inside. There were chip crumbs and spills everywhere. I paid for a midsize SUV and I received a compact. When I complained to the desk clerk, I was told that the Ford Escape is a midsize. That's not what Ford says. Every website I have checked have listed the Ford Escape as a compact SUV. The Ford Edge is their midsize. Poor communication Dirty cars Rip off--did not receive what I paid for Overall rating: VERY POOR
Opinión de
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5,6
Ventajas: The people at the counter were pleasant.
Desventajas: The car had been cleaned with some terrible smelling chemical. We switched to another vehicle, and that one smelled the same. It was not only noxious smelling, but it gave me a headache. Please use a less perfumed cleaner.
Opinión de
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2,0
They cancelled right before my pickuo
Desventajas: I placed my order online the day before and it was cancelled the following morning, and hour before I needed my vehicle. Will not book through Enterprise again.
Opinión de
Posición n.º 5
Avis
8,0 Excelente (23 opiniones)
1 punto de alquiler en Aeropuerto Roanoke
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Avis opiniones
Puntos de alquiler
Avis
Puntos de alquiler en Aeropuerto Roanoke
5202 Aviation Drive Northwest
+1 540 366 2436
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Opiniones de Avis en Aeropuerto Roanoke
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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8,0
Ventajas: Staff was friendly and helpful. Only issue was the address I was given to drop off the vehicle in Tucker, Ga, was not the location. My GPS took be to a totally different building. Needed to make a call to find where I was to go. Return desk acknowledged it has been an issue.
Desventajas: Only car I have rented over the last couple of years that did not have active XSM radio or navigation.
Opinión de
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9,6
Great car, friendly service
Ventajas: Agency staff friendly and helpful.
Opinión de
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10,0
Ventajas: Car was clean and full of gas. Staff was very friendly,
Desventajas: Would love to have a rental car with navigation features, especially since most people renting are traveling in an unfamiliar place.
Opinión de
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10,0
So Smooth
Ventajas: Customer service was excellent.
Opinión de
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6,0
Ventajas: Easy pickup
Desventajas: Cat was a little tired and bare bones. Stained seats
Opinión de
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4,0
Avis the Place that you think as good as Enterprise, but NOPE!
Ventajas: Ease of coming and going.
Desventajas: Class of Car, Cleanliness of Car, comfort of the car, and NO other options on the lot for a normal rate! I will skip Avis next time because of their customer service!
Opinión de
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10,0
Best experience
Ventajas: Newest car and was ready when I arrived. Friendly and helpful staff.
Opinión de
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2,0
Overcharged
Ventajas: Comfortable car
Desventajas: I got charged double bc I didn't have my insurance card. I've never had to do that before. The agent was rude and condescending
Opinión de
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4,8
Once more, Avis rents smelly, dirty cars from Roanoke, VA
Ventajas: The price was good for a dropped vehicle.
Desventajas: Once again, Avis doesn't really clean the cars much in Roanoke; it wasn't as large a car as I had rented (I rented a full size and received a Nissan Sentra) and the car was so beat up on the outside that I was concerned that I might be charged for it. Fortunately, the Avis at Dulles Airport has the same sort of attitude of mediocrity in service, so they don't seem to care that they are renting dirty, worn out cars.
Opinión de
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10,0
Ventajas: It was super easy and affordable and friendly customer service..
Opinión de
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9,2
Ventajas: Rented a van for a Florida vacation for extended family. There was 11 of us. Rented 15 passenger van. Everything was good but could've used a little more room in the back for luggage. We ended up piling up on the front seats and using the very back seat for luggage. Van also had stains on the seats but other than that, everything else was ok.
Desventajas: Stains on seats The room that was in the vehicle overall
Opinión de
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8,0
Avis in Roanoke was quite helpful
Ventajas: The car was great.
Opinión de
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9,6
Great car, friendly service
Ventajas: Agency staff friendly and helpful.
Opinión de
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10,0
Ventajas: Car was clean and full of gas. Staff was very friendly,
Desventajas: Would love to have a rental car with navigation features, especially since most people renting are traveling in an unfamiliar place.
Opinión de
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10,0
So Smooth
Ventajas: Customer service was excellent.
Opinión de
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10,0
Best experience
Ventajas: Newest car and was ready when I arrived. Friendly and helpful staff.
Opinión de
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10,0
Ventajas: It was super easy and affordable and friendly customer service..
Opinión de
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9,2
Ventajas: Rented a van for a Florida vacation for extended family. There was 11 of us. Rented 15 passenger van. Everything was good but could've used a little more room in the back for luggage. We ended up piling up on the front seats and using the very back seat for luggage. Van also had stains on the seats but other than that, everything else was ok.
Desventajas: Stains on seats The room that was in the vehicle overall
Opinión de
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8,0
Ventajas: Staff was friendly and helpful. Only issue was the address I was given to drop off the vehicle in Tucker, Ga, was not the location. My GPS took be to a totally different building. Needed to make a call to find where I was to go. Return desk acknowledged it has been an issue.
Desventajas: Only car I have rented over the last couple of years that did not have active XSM radio or navigation.
Opinión de
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8,0
Avis in Roanoke was quite helpful
Ventajas: The car was great.
Opinión de
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6,0
Ventajas: Easy pickup
Desventajas: Cat was a little tired and bare bones. Stained seats
Opinión de
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4,0
Avis the Place that you think as good as Enterprise, but NOPE!
Ventajas: Ease of coming and going.
Desventajas: Class of Car, Cleanliness of Car, comfort of the car, and NO other options on the lot for a normal rate! I will skip Avis next time because of their customer service!
Opinión de
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2,0
Overcharged
Ventajas: Comfortable car
Desventajas: I got charged double bc I didn't have my insurance card. I've never had to do that before. The agent was rude and condescending
Opinión de
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4,8
Once more, Avis rents smelly, dirty cars from Roanoke, VA
Ventajas: The price was good for a dropped vehicle.
Desventajas: Once again, Avis doesn't really clean the cars much in Roanoke; it wasn't as large a car as I had rented (I rented a full size and received a Nissan Sentra) and the car was so beat up on the outside that I was concerned that I might be charged for it. Fortunately, the Avis at Dulles Airport has the same sort of attitude of mediocrity in service, so they don't seem to care that they are renting dirty, worn out cars.
Opinión de
Posición n.º 6
Hertz
7,9 Muy bueno (46 opiniones)
1 punto de alquiler en Aeropuerto Roanoke
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Hertz opiniones
Puntos de alquiler
Hertz
Puntos de alquiler en Aeropuerto Roanoke
5202 Aviation Drive Nw
+1 540 366 3421
Todas las opiniones de Hertz
Opiniones de Hertz en Aeropuerto Roanoke
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
10,0
Ventajas: The price was good for the value.
Opinión de
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10,0
Ventajas: The servicies , and customer services
Desventajas: Very nice services
Opinión de
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5,2
Desventajas: It’s not the car was dirty but it smelled like smoke and that was gross. We notified the rental car company but they didn’t really do or make up for it. That was disappointing
Opinión de
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10,0
Ventajas: Very easy to pick up and drop off.
Opinión de
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8,0
Ventajas: good
Desventajas: good
Opinión de
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8,0
Desventajas: people waiting and one person at counter
Opinión de
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8,8
Desventajas: Didn't know drop off procedure, so I was delayed dropping off car. They should gave informed me at pick up.
Opinión de
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10,0
Ventajas: Very friendly!
Opinión de
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10,0
Easy process
Ventajas: Fast pick up and drop off.
Desventajas: Seatbelt in original vehicle didn't work. Had to return it. Wasted time.
Opinión de
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2,0
Debit card blues
Ventajas: Nothing
Desventajas: Didn’t know that you must now present a credit card at pickup, we don’t use credit cards only debit. Nothing like driving completely out of your way and not getting what you came for.
Opinión de
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10,0
Made my vacation more fun
Ventajas: I reserved a compact car but when I got there they were out so they upgraded me to a midsize and the Nissan Sentra I got was extremely comfortable, got excellent gas mileage and had plenty of space. I stand at 6'3" so the extra legroom made a huge difference. The staff was courteous and helpful and processed me in and out very quickly. Thank you Hertz staff!
Desventajas: Not a thing. Whole experience was perfect.
Opinión de
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10,0
GOOD SERVICE IN ROANOKE
Ventajas: QUICK PICK UP AND DROP OFF
Opinión de
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10,0
Ventajas: The price was good for the value.
Opinión de
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10,0
Ventajas: The servicies , and customer services
Desventajas: Very nice services
Opinión de
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10,0
Ventajas: Very easy to pick up and drop off.
Opinión de
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8,8
Desventajas: Didn't know drop off procedure, so I was delayed dropping off car. They should gave informed me at pick up.
Opinión de
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10,0
Ventajas: Very friendly!
Opinión de
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10,0
Easy process
Ventajas: Fast pick up and drop off.
Desventajas: Seatbelt in original vehicle didn't work. Had to return it. Wasted time.
Opinión de
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10,0
Made my vacation more fun
Ventajas: I reserved a compact car but when I got there they were out so they upgraded me to a midsize and the Nissan Sentra I got was extremely comfortable, got excellent gas mileage and had plenty of space. I stand at 6'3" so the extra legroom made a huge difference. The staff was courteous and helpful and processed me in and out very quickly. Thank you Hertz staff!
Desventajas: Not a thing. Whole experience was perfect.
Opinión de
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10,0
GOOD SERVICE IN ROANOKE
Ventajas: QUICK PICK UP AND DROP OFF
Opinión de
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5,2
Desventajas: It’s not the car was dirty but it smelled like smoke and that was gross. We notified the rental car company but they didn’t really do or make up for it. That was disappointing
Opinión de
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2,0
Debit card blues
Ventajas: Nothing
Desventajas: Didn’t know that you must now present a credit card at pickup, we don’t use credit cards only debit. Nothing like driving completely out of your way and not getting what you came for.
Opinión de
Posición n.º 7
Dollar
7,8 Muy bueno (16 opiniones)
1 punto de alquiler en Aeropuerto Roanoke
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Dollar opiniones
Puntos de alquiler
Dollar
Puntos de alquiler en Aeropuerto Roanoke
5202 Aviation Drive Northwest
+1 866 434 2226
Todas las opiniones de Dollar
Opiniones de Dollar en Aeropuerto Roanoke
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
5,2
Desventajas: I tried extending my rental and was charged an exorbitant amount of money to do so.
Opinión de
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6,8
Great price for a 3 day weekend rental but couldn't get over how dirty
Ventajas: Great price for a full size car and super quick easy pickup at the airport.
Desventajas: Even though the price was great for a Hyundai Sonata we just couldn't get over how dirty, old, well used the car was. The car had close to 40,000 miles and looked it. Large deep scratch down the drivers side but the worst part was the filthy upholestry and windows. We had to stop 2 different times to clean all of the interior windows because you just couldn't see through the haze. The towels were black, literally black after wiping them down. The seats could not be cleaned. This was not a quick wipe up of a spill, this was deep down stained over the years dirty. While the price was great and it was indeed a nice large size car the dirty and super well used automobile makes me score a lot lower than usual.
Opinión de
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9,2
Ventajas: Great value and smooth pick up and drop off.
Desventajas: The car could have been a little cleaner inside.
Opinión de
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8,0
Ventajas: The steering wheel on my Jetta made it impossible for me to see how fast I was traveling.
Desventajas: I needed to return my rental early and received no discount. Way too many fees. I'LL drive next time.
Opinión de
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7,2
Smokey car
Ventajas: The counter was easy to locate. The people were very friendly and easy to deal with.
Desventajas: The car smelled like smoke. Really strong. I didn't think it was bad at first, but it got pretty annoying.
Opinión de
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6,8
Great price for a 3 day weekend rental but couldn't get over how dirty
Ventajas: Great price for a full size car and super quick easy pickup at the airport.
Desventajas: Even though the price was great for a Hyundai Sonata we just couldn't get over how dirty, old, well used the car was. The car had close to 40,000 miles and looked it. Large deep scratch down the drivers side but the worst part was the filthy upholestry and windows. We had to stop 2 different times to clean all of the interior windows because you just couldn't see through the haze. The towels were black, literally black after wiping them down. The seats could not be cleaned. This was not a quick wipe up of a spill, this was deep down stained over the years dirty. While the price was great and it was indeed a nice large size car the dirty and super well used automobile makes me score a lot lower than usual.
Opinión de
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8,0
Ventajas: The steering wheel on my Jetta made it impossible for me to see how fast I was traveling.
Desventajas: I needed to return my rental early and received no discount. Way too many fees. I'LL drive next time.
Opinión de
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7,2
Smokey car
Ventajas: The counter was easy to locate. The people were very friendly and easy to deal with.
Desventajas: The car smelled like smoke. Really strong. I didn't think it was bad at first, but it got pretty annoying.
Opinión de
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Puntos de alquiler
Easirent
Puntos de alquiler en Aeropuerto Roanoke
Roanoke Regional Airport-Woodrum Field
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Puntos de alquiler
Sunnycars
Puntos de alquiler en Aeropuerto Roanoke
5202 Aviation Rd
