Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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10,0
Ventajas: Outstanding service. They were swamped when we got there, but they dealt with the long quickly. They did not have our size of car so they gave us a choice of upgrade that would suit us and gave us free gas to compensate the mileage. And they were very happy to do it. So we are very happy!
Desventajas: It was as good as it could have been.
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8,4
Rav4
Ventajas: Fuel economy
Desventajas: No mapping capability turned on. Drivers seat wouldn’t recline
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6,0
Ventajas: Staff was helpful and gave discount for dirty car.
Desventajas: Cleaner car.
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10,0
Ventajas: My flight was delayed 3 times. I arrived at the counter 3.5 hours past my reservation. Alamo had my information ahead of time and everything was ready for me. Staff was very friendly & helpful!
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6,4
Ventajas: The space. I was able to fold down all the seats and it worked out perfectly for my usage.
Desventajas: I found trash in the car at pickup - frozen Dr. Pepper soda. The car seemed like it could of been cleaned better.
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9,6
Ford rental
Ventajas: The heating seats!
Desventajas: The car had crumbs
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8,0
Ventajas: Nice agent! Good value!
Desventajas: Poor cleaning, Strange smell in vehicle. Much pet hair.....
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10,0
Ventajas: Ease of process. Service was excellent.
Desventajas: Nothing to not like.
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2,0
Debt/bank used for first rental but not this one?
Ventajas: Terrible experience.
Desventajas: I rented a car earlier this yr no problems and used a bank/debit card. The 2nd time I go to the same exact location over the weekend for a car rental and was denied because of the bank/debit card. Make up your mind! Can we use a bank card or only a credit card? This put me in a huge bind and was 3 hrs late to an event because they drug me through such a terrible process. DISLIKE!
Opinión de
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10,0
Great Truck, great value
Ventajas: Ease of Pickup and return
Desventajas: Not a thing
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2,0
Desventajas: When I went to the Des Moines airport to pick up my car at Noon I was informed that their car cleaning machine was out of order and it would be at least a 45 minute wait and that there was 4 people that were waiting ahead of me that did not have cars yet. I do not understand why that when they opened that morning that they couldn't drive the cars across the street to the local car wash and get the cars ready for the people that exisiting reservations. I will NEVER use Almo again!! The lady at the counter was very RUDE and lacked customer service!!!!! Needless to say I did not wait for a car since I had to be in Omaha by 3:00. I went to another car rental company that took care of me and had a WONDERFUL customer service person!!! Again I WILL NEVER USE ALMO!!!!
Opinión de
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10,0
Extremely friendly agent
Ventajas: The service was great and the car was clean
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10,0
Ventajas: Outstanding service. They were swamped when we got there, but they dealt with the long quickly. They did not have our size of car so they gave us a choice of upgrade that would suit us and gave us free gas to compensate the mileage. And they were very happy to do it. So we are very happy!
Desventajas: It was as good as it could have been.
Opinión de
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10,0
Ventajas: My flight was delayed 3 times. I arrived at the counter 3.5 hours past my reservation. Alamo had my information ahead of time and everything was ready for me. Staff was very friendly & helpful!
Opinión de
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9,6
Ford rental
Ventajas: The heating seats!
Desventajas: The car had crumbs
Opinión de
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10,0
Ventajas: Ease of process. Service was excellent.
Desventajas: Nothing to not like.
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10,0
Great Truck, great value
Ventajas: Ease of Pickup and return
Desventajas: Not a thing
Opinión de
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10,0
Extremely friendly agent
Ventajas: The service was great and the car was clean
Opinión de
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6,0
Ventajas: Staff was helpful and gave discount for dirty car.
Desventajas: Cleaner car.
Opinión de
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6,4
Ventajas: The space. I was able to fold down all the seats and it worked out perfectly for my usage.
Desventajas: I found trash in the car at pickup - frozen Dr. Pepper soda. The car seemed like it could of been cleaned better.
Opinión de
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2,0
Debt/bank used for first rental but not this one?
Ventajas: Terrible experience.
Desventajas: I rented a car earlier this yr no problems and used a bank/debit card. The 2nd time I go to the same exact location over the weekend for a car rental and was denied because of the bank/debit card. Make up your mind! Can we use a bank card or only a credit card? This put me in a huge bind and was 3 hrs late to an event because they drug me through such a terrible process. DISLIKE!
Opinión de
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2,0
Desventajas: When I went to the Des Moines airport to pick up my car at Noon I was informed that their car cleaning machine was out of order and it would be at least a 45 minute wait and that there was 4 people that were waiting ahead of me that did not have cars yet. I do not understand why that when they opened that morning that they couldn't drive the cars across the street to the local car wash and get the cars ready for the people that exisiting reservations. I will NEVER use Almo again!! The lady at the counter was very RUDE and lacked customer service!!!!! Needless to say I did not wait for a car since I had to be in Omaha by 3:00. I went to another car rental company that took care of me and had a WONDERFUL customer service person!!! Again I WILL NEVER USE ALMO!!!!
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