Opiniones recientes
- Todas las opiniones
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- Neutrales
- Negativas
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6,4
Ventajas: Very helpfull But ......... The vehicle STUNK of cigarettes .
Desventajas: The vehicle STUNK of cigarettes . Took 4 days to clear up . Drove with the windows open when ever possible . Wife suffers from Emphysema Very dissapointing
Opinión de
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10,0
Fast and exceptional service
Ventajas: Our flight was delayed and we got in pretty late. There was one woman working with quite a long line and got everyone in and out quickly with a warm smile and positive attitude. Helped to make a frustrating day so much better. I wish all agents could be like her.
Opinión de
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6,0
Despite Reservations, Still delay in getting car
Ventajas: Free gas for their error
Desventajas: Had reservations but had to wait 30 minutes for my rental which wasn't what I ordered & staff lady was rude(she got overwhelmed b/c many others didn't have their cars ready either)
Opinión de
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9,2
Ventajas: Pick up and drop off excellent
Desventajas: Confusion over who owned the account kayak or me
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10,0
Ventajas: No lines at check in desk pleasant man to help
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10,0
Ventajas: Vehicle and Customer service
Desventajas: Wait to pick up vehicle
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10,0
Ventajas: Great customer service, great price, great car, easy process.
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10,0
Ventajas: Everything was efficient and staff courteous .
Desventajas: Nothing
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4,0
get it together
Desventajas: leaking tire needed to be filled with air every day- who sends a car out with a tire that leaks, given that the car itself gives an error message when it was turned on. inside of windows was filthy- had obvioulsy been wiped with a dirty rag. i could barely see - had to stop and buy glass cleaner
Opinión de
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10,0
Great service!
Ventajas: I Liked the fast and friendly service they gave me at the Asheville Airport!
Opinión de
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2,0
Ventajas: Nothing
Desventajas: The credit card was requered to get the car. What should people who don't have credit cards do? You pay for the car, get the protection and cannot rent tthe car. Rediculous!
Opinión de
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5,2
More trouble than it was worth
Ventajas: The car worked. That's about as far as I can go.
Desventajas: First we had pre-purchased insurance through Allianz. Somehow we got charged again by Alamo. We didn't notice this until we had driven away, so we had to make a half-hour drive back to rectify it. Upon our return, the person who checked the car charged us $30 for gas although I had filled the tank just before returning. He told me he couldn't correct the bill, so once again I had to go back into the terminal and stand in line to get that taken care of. Not a good experience.
Opinión de
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10,0
Fast and exceptional service
Ventajas: Our flight was delayed and we got in pretty late. There was one woman working with quite a long line and got everyone in and out quickly with a warm smile and positive attitude. Helped to make a frustrating day so much better. I wish all agents could be like her.
Opinión de
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9,2
Ventajas: Pick up and drop off excellent
Desventajas: Confusion over who owned the account kayak or me
Opinión de
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10,0
Ventajas: No lines at check in desk pleasant man to help
Opinión de
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10,0
Ventajas: Vehicle and Customer service
Desventajas: Wait to pick up vehicle
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10,0
Ventajas: Great customer service, great price, great car, easy process.
Opinión de
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10,0
Ventajas: Everything was efficient and staff courteous .
Desventajas: Nothing
Opinión de
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10,0
Great service!
Ventajas: I Liked the fast and friendly service they gave me at the Asheville Airport!
Opinión de
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6,4
Ventajas: Very helpfull But ......... The vehicle STUNK of cigarettes .
Desventajas: The vehicle STUNK of cigarettes . Took 4 days to clear up . Drove with the windows open when ever possible . Wife suffers from Emphysema Very dissapointing
Opinión de
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6,0
Despite Reservations, Still delay in getting car
Ventajas: Free gas for their error
Desventajas: Had reservations but had to wait 30 minutes for my rental which wasn't what I ordered & staff lady was rude(she got overwhelmed b/c many others didn't have their cars ready either)
Opinión de
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4,0
get it together
Desventajas: leaking tire needed to be filled with air every day- who sends a car out with a tire that leaks, given that the car itself gives an error message when it was turned on. inside of windows was filthy- had obvioulsy been wiped with a dirty rag. i could barely see - had to stop and buy glass cleaner
Opinión de
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2,0
Ventajas: Nothing
Desventajas: The credit card was requered to get the car. What should people who don't have credit cards do? You pay for the car, get the protection and cannot rent tthe car. Rediculous!
Opinión de
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5,2
More trouble than it was worth
Ventajas: The car worked. That's about as far as I can go.
Desventajas: First we had pre-purchased insurance through Allianz. Somehow we got charged again by Alamo. We didn't notice this until we had driven away, so we had to make a half-hour drive back to rectify it. Upon our return, the person who checked the car charged us $30 for gas although I had filled the tank just before returning. He told me he couldn't correct the bill, so once again I had to go back into the terminal and stand in line to get that taken care of. Not a good experience.
Opinión de
