Captiva car hireVentajas: Absolutely beautiful driving car Desventajas: We werent there long enough to enjoy the car more
Ventajas: Got upgraded to a bigger vehicle!
Ventajas: Pasaron a un vehículo más grande!
Ventajas: The car was quite new Desventajas: Nothing
Perth arrivalVentajas: The care was bigger than I had booked, which was a nice surpriseDesventajas: Car was not cleaned very well
Ventajas: El coche estaba bastante nuevoDesventajas: Nada
Desventajas: The first and last time i will use dollar rentals. The price was twice what was advertised at. An not explained properly. The customer service was well below acceptable standards
Desventajas: La primera y la última vez que se uso Dollar. El precio era el doble de lo que anunciaban. No me explicaron las cosas correctamente. El servicio de atención al cliente está muy por debajo de las normas aceptables
Great customer service.Ventajas: We were given a free upgrade to an SUV.Desventajas: Nothing!
Book Direct Ventajas: I love to the car I got. It was perfect for my needs and served me well during a 3 Week Rd. trip in Western Australia.
Hertz did right by me.Desventajas: there was some small damage to the car, and because my insurance is through a third-party, now I have a hassle on my hands.
I think it's worth it to book directly considering how much the coverage costs and is at this point totally wasted money.
If the third-party insurance actually comes through and pays for what they should pay for, I will feel differently. But for now I wish that I just booked directly through Hertz.
Un gran servicio al cliente.Ventajas: Nos dieron un ascenso gratis a un SUV.Desventajas: Nada!
Honest and easyVentajas: Counter man was good at explaining everything. Desventajas: Kind of weird drop off. Did not inspect the car. Only wanted the key. Opposite of Hertz, which noticed two small dents in the roof and blamed me. I like Thrifty much better.