Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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10,0
Ventajas: The service was fantastic. Very nice staff.,
Desventajas: Had no problems at all
Opinión de
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10,0
Amazing Experience!
Ventajas: I was able to upgrade my compact car to a Camaro Convertable for a small cost. It was an amazing experience! It drove smooth, great on gas and was very clean. I would rent a Camaro again. Pick up and drop off was simple and the customer service was top notch! I will definitely rent here again.
Desventajas: I loved everything.
Opinión de
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10,0
Great rental car and location
Ventajas: Location and price. Friendliness of staff. Got the exact car I asked cor
Desventajas: Liked everything, except kind of concerned where the drop off box was for a late night drop off. Would definitely use again
Opinión de
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10,0
Ventajas: Picking up and dropping off the vehicle was easy and painless. The staff was courteous and efficient. The vehicle was what I had reserved, clean and ready to go. The Nissan Rogue was comfortable, had reasonable gas mileage and just did everything I asked of it. The vehicle ran beautifully and had no issues going from altitude in Colorado to near sea level in South Texas and back.
Opinión de
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2,0
Two unsafe cars under one rental
Desventajas: Had to exchange cars twice during our trip due to unsafe tires and alignment. We were on a long distance road trip and felt unsafe for the majority of our trip. The rental rates were good but not sure I would book with Hertz again due to lack of car maintenance.
Opinión de
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7,6
Great rental but a tad expensive
Ventajas: Nice, clean, and powerful vehicle.
Desventajas: A little expensive and was cajoled to buy expensive insurance, which offered piece of mind but wasn't quite sure if it was completely necessary.
Opinión de
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10,0
Great car at great price
Ventajas: Great customer service .
Desventajas: The agency closes at noon on Saturday and is closed Sunday's so plan accordingly for pick-up and drop off.
Opinión de
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10,0
I will be renting from Hertz, more in the future.
Ventajas: The gentleman who helped me at the Fort Collins location was very friendly. I wish more people in that position were like him.
Opinión de
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7,2
Returns to Hertz in Fort Collins are difficult, of
Ventajas: The staff is great. Car pickup was fine.
Desventajas: Returning a car off hours is ridiculous. A note on the front door says to park in the "Back lot." No idea of where the "back lot is." Nothing on the note. The note on the front door threatens that offenders may be towed at their expense. Once you find the back lot, the note says to park the return in Hertz' "row." There are four marked spaces in that "row." They were full. The note does not indicate where the key drop is for off hours returns. All in all I spent way too much time figuring this out, and I find the lack of consideration very irritating. Step up! It's called "customer service" not "hide and go seek"!
Opinión de
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10,0
Excellent service, Cindy cat
Ventajas: Quick service, nice car, what more can you ask for?
Desventajas: Nothing
Opinión de
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2,0
Desventajas: I reserved a car online but there wasn't actually a car available. No effort was made to transfer or honor my reservation.
Opinión de
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10,0
excellent service
Ventajas: Without even having to mention it, somehow when my reservation was processed Hertz already included my AAA membership discount. They also upgraded us from a compact car to a nice pick up truck, but since a pick up wasn't what we had requested Hertz also waived our gas fees. Service was excellent from start to finish and probably the best car rental experience we have encountered.
Desventajas: I honestly can't think of any complaints from this experience!
Opinión de
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10,0
Ventajas: The service was fantastic. Very nice staff.,
Desventajas: Had no problems at all
Opinión de
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10,0
Amazing Experience!
Ventajas: I was able to upgrade my compact car to a Camaro Convertable for a small cost. It was an amazing experience! It drove smooth, great on gas and was very clean. I would rent a Camaro again. Pick up and drop off was simple and the customer service was top notch! I will definitely rent here again.
Desventajas: I loved everything.
Opinión de
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10,0
Great rental car and location
Ventajas: Location and price. Friendliness of staff. Got the exact car I asked cor
Desventajas: Liked everything, except kind of concerned where the drop off box was for a late night drop off. Would definitely use again
Opinión de
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10,0
Ventajas: Picking up and dropping off the vehicle was easy and painless. The staff was courteous and efficient. The vehicle was what I had reserved, clean and ready to go. The Nissan Rogue was comfortable, had reasonable gas mileage and just did everything I asked of it. The vehicle ran beautifully and had no issues going from altitude in Colorado to near sea level in South Texas and back.
Opinión de
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10,0
Great car at great price
Ventajas: Great customer service .
Desventajas: The agency closes at noon on Saturday and is closed Sunday's so plan accordingly for pick-up and drop off.
Opinión de
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10,0
I will be renting from Hertz, more in the future.
Ventajas: The gentleman who helped me at the Fort Collins location was very friendly. I wish more people in that position were like him.
Opinión de
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10,0
Excellent service, Cindy cat
Ventajas: Quick service, nice car, what more can you ask for?
Desventajas: Nothing
Opinión de
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10,0
excellent service
Ventajas: Without even having to mention it, somehow when my reservation was processed Hertz already included my AAA membership discount. They also upgraded us from a compact car to a nice pick up truck, but since a pick up wasn't what we had requested Hertz also waived our gas fees. Service was excellent from start to finish and probably the best car rental experience we have encountered.
Desventajas: I honestly can't think of any complaints from this experience!
Opinión de
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7,6
Great rental but a tad expensive
Ventajas: Nice, clean, and powerful vehicle.
Desventajas: A little expensive and was cajoled to buy expensive insurance, which offered piece of mind but wasn't quite sure if it was completely necessary.
Opinión de
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7,2
Returns to Hertz in Fort Collins are difficult, of
Ventajas: The staff is great. Car pickup was fine.
Desventajas: Returning a car off hours is ridiculous. A note on the front door says to park in the "Back lot." No idea of where the "back lot is." Nothing on the note. The note on the front door threatens that offenders may be towed at their expense. Once you find the back lot, the note says to park the return in Hertz' "row." There are four marked spaces in that "row." They were full. The note does not indicate where the key drop is for off hours returns. All in all I spent way too much time figuring this out, and I find the lack of consideration very irritating. Step up! It's called "customer service" not "hide and go seek"!
Opinión de
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2,0
Two unsafe cars under one rental
Desventajas: Had to exchange cars twice during our trip due to unsafe tires and alignment. We were on a long distance road trip and felt unsafe for the majority of our trip. The rental rates were good but not sure I would book with Hertz again due to lack of car maintenance.
Opinión de
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2,0
Desventajas: I reserved a car online but there wasn't actually a car available. No effort was made to transfer or honor my reservation.
Opinión de
