Ventajas: Good city location and the staff was friendly and helpful. They changed the drop off fee to 150 Euros and took off the GPS charge. They tried to make the rental right but they could not do anything about the "upgraded car" and agreed that the VW Golf was not an SUV category.Desventajas: They were fine it was the left over dissatisfaction with Avis in Prague.
Ventajas: Relatively quick pick up and return, clean. Desventajas: Upon return, the attendant indicated damage on the front allow wheel rim. I drove from rental car parking spot to another parking spot 5 hours away. Did not have an opportunity to rub rim against a curb to inflict damage. Damage seemed to be old, but attendant said it was not on the initial inspection. I can't take 30 minutes to inspect cars for minor wear and tear. Waiting on Buchbinder final assessment for damages.
Ventajas: Nice enough car.Desventajas: No one would answer the phone at the rental office. Also, the staff were no help at all on driving directions to our destination. They actually sent us in the wrong direction and wasted an hour of our time.
Ventajas: Ease of the pick-upDesventajas: I was asked if I wanted winter tires or summer tires, IT SNOWS IN BUDAPEST
Desventajas: extra charge to return to different location in same city
Desventajas: Extremely slow service at drop-off.
Desventajas: Cargo extra por devolverlo en otra ubicación en la misma ciudad
Desventajas: Extremadamente servicio lento en la vuelta.
Ventajas: Only thing that is worth mentioning is the pick up and drop off was okayDesventajas: Lots of hidden charges. Excess was 800 as stated by all info I received however when I reached the desk it was 1000 so I had to take out the full insurance which cost me an additional 180 euro.