Desventajas: I bought insurance through kayak.com, but in the agency they worked with another company and I had to pay another type of insurance.
Ventajas: No one answered the phone when I called about 6 times during operating hours to confirm the reservation. I went to the office and it was open with no customers and he said that he couldn't answer because it was so busy.
All in all it was better than other rental companies I have used in Argentina. It was cheaper, although still expensive by other country's standards, but they did not make up some reason for me to pay more when I returned it like others have done. It is hard to find a good rental company here, so this one is mediocre but still better than others.
Desventajas: The car was filthy when we picked it up. Worse, the shocks were gone, alignment bad, passenger door lock did not work. Car was delivered with no windshield washer fluid. Tires nearly bald. I have NEVER had such a poor experience with any car rental agency anywhere in the world.
Great service!Ventajas: Service was amazing. Best service I have seen at a car rental company ever. Nicolas was very helpful and efficient.Desventajas: Perfect
Ventajas: Car was well priced and reasonable. Desventajas: Paperwork was slow. Car was average clean.
Checking in to pick up carDesventajas: The representative did wait on two other people during our time which did frustrate us and probably took an additional 15 minutes. He was very nice however. Maybe that is acceptable in Argentina?
Helpful staff at hertzVentajas: The staff at the hertz counter in Mendoza were very helpful, friendly, and quick.Desventajas: Returning the car was slower than we are used to because you park the car, bring the keys inside, then a clearly walks back outside to check the car. Leave time for this on your return.
Gran servicio!Ventajas: El servicio era increíble. El mejor servicio que he visto en una empresa de alquiler de coche. Nicolás fue muy servicial y eficiente.Desventajas: Perfecto