|Los vuelos llegan a||Aeropuerto de Bilbao|
|Los vuelos salen de||Toronto Pearson Intl|
|Precio del vuelo||665 €|
|Aerolíneas||Brussels Airlines, Azores Airlines, British Airways|
Brussels Airlines is the the step-child of Lufthansa basically. But on the transatlantic flights they do a very good job.
It was on time
The flight was long and inexpect s to be fed. They didn’t provide free food and beverages.
Missed my connecting flight from Toronto to Houston. No reason given for late arrival. Yes, they gave me another flight...six hours later! Will be asking for compensation. At least for spending money on airport food. After arriving in Houston, i had already planned on renting a vehicle to my final destination. Because of first delay, i had to drive in the middle of the night and finally arrive at finat destination at 4 am on Oct 5. Im going to bed now.
After our first flight had been cancelled, we needed to be comforted by Brussels Airlines that our return flight would be OK. And we were. Though there were slight delays due to technical checks at boarding time, everything else was on schedule and we even landed slightly ahead of time, never a bad thing. The flight was smooth and quite pleasurable. Now we are prepared to experience flying with Brussels Airlines again.
Good schedules, good prices.
They think that a five-hour flight is "intra-European" so they assign tiny little planes with bad seats and cramped rows. Unacceptable.
My brain new luggage was very badly damaged
It was beautiful
Left and arrived on time. Friendly crew.
No entertainment...could only watch the map showing our flight's progress.
They had us board from the front and the back of the plane, and a gridlock ensued in the middle with people trying to cross paths to get to their seat. When we landed, we sat on the runway for 20 minutes or so waiting for a gate. Customs/immigration in Boston was HORRIBLE, we waited in lines for over 90 minutes.
Lack of entertainment
We loved the safety video. The seats were comfortable
No complimentary sodas or water.
Felt like a disorganized mess! I don’t understand how this is still in business. Water was for sale on the flight, not for free. Water!! It’s a basic amenity. Exit row was exactly the same leg space as the rest of the aircraft. So why did I pay extra?
Delays! Delays! Delays!!
2 1/2 delay with no information to travelers. We were told Gate A then at the last minute (after a couple of hours) it was switched to Gate C. We had to take a transport to new gate and were afraid we would miss flight as the original flight time was still posted. There was no updated flight info anywhere. Very stressful after what was already a long wait.
The plane was warm which became uncomfortable for the second half of the 9 hour flight. Also they had some issues with double booked seats and having to move people around which delayed takeoff. The staff did a good job of making the best of a bad situation thoug.
service was good
seats are too congested
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