|Los vuelos llegan a||Bilbao|
|Los vuelos salen de||Shanghai Pu Dong|
|Precio del vuelo||534 €|
|Aerolíneas||Lufthansa, Iberia, British Airways|
Not much compared to Lufthansa from AID to Munich.
Old plane, old movies, service was mediocre
Two flights same food... Too bad
flight attendant found me a seat away from the screaming babies.
The willingness of crew to accommodate passengers, comfortable seats very little of turbulance
Everything was OK
IBERIA crew lacks manners & are simply not pleasant. Plane was delayed 2 hrs & crew only told publicly what the problem was about 30 mins after original departure time. Food has been reduced & of less quality. Entertainment system wasn't working & crew didn't seem to understand it's their problem to fix it. It finally worked 3 hrs into the flight.
La aerolínea y el personal
Todo estuvo bien
Awful. My departing city (ZAG) was unable to process tickets for my connecting flight. Upon arrival to (MAD) the gate agent was distributing tickets on a 1st name basis. Literally just handing out tickets without verifying IDs. Not all us PAX received a ticket and were instructed to go to the customer service desk, all the while boarding was ACTIVE at the gate. While at the customer service desk, Iberia showed little attention and/or urgency for us folks who did not have our connecting flight credentials. I finally received a hand-written ticket to board an international flight. My original seat selection was not honored. The overall flight experience was poor and NOT enjoyable.
El personal muy amable y el embarque fue rápido.
Salimos con demora de 40 minutos y el avión no estaba en muy buenas condiciones.
You get what you pay for, the price for this flight was resolved able.
There was limited time to manage credit cards and give out snacks. There really needs to be a better system.
The crew was considerate in taking care of children with families and assigning new upgraded seats to those adults who were looking for sleep and quiet. They were also helpful in getting me a special gluten free meal even though I did not order it in advance.
I liked that the flight was not full, therefore allowing additional room.
However food choices and seat room was quite poor. By the time food service was midplane. There was only one food option.
I would like a refund on my ticket
I didn't like the fact i had to wait the same amount of time it takes to get to the destination because of the delay
Quick, smooth flight and a polite captain
Late leaving and arriving and baggage took forever to be delivered to belt.
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