Trips

Encuentra vuelos baratos de Reikiavik a Barcelona Aeropuerto de Barcelona-El Prat (IS1 - BCN)

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Información del vuelo Reikiavik-Barcelona Aeropuerto de Barcelona-El Prat

Duración media de vuelo 4h 36m
Los vuelos llegan a Barcelona Aeropuerto de Barcelona-El Prat
Los vuelos salen de Reikiavik
Precio del vuelo 115 €
Distancia 2.968 km
Aerolíneas Lufthansa, British Airways, WOW air

Reserva vuelos baratos de Reikiavik a Barcelona Aeropuerto de Barcelona-El Prat (i/v)

Aeropuertos
Origen
Reikiavik
115 €
solo
115 €
Destino
Barcelona
115 €
solo
115 €
mar. 19 feb.
KEF
Reykjavik Keflavik Intl
BCN
Barcelona-El Prat
7h 15m
mar. 5 mar.
BCN
Barcelona-El Prat
KEF
Reykjavik Keflavik Intl
8h 05m
115 €
Viaje: 15 días
8,0ExcelenteVer opiniones
Valoración general: 8,0 Excelente
Basado en 23.427 opiniones
General
8,1
Embarque
8,1
Comodidad
7,9
Personal
8,5
Actividades
7,7
Comida
7,7
MUC
ORD
Bueno 7,0

Flight attendants Was nice and friendly, I do like theirs Sevice .

NAP
MUC
Excelente 8,0

Plenty of food

MUC
IAD
Excelente 9,6

Great quality and delicious even for economy. Excellent service and personable attendants.

The boarding process is poorly controlled and kind of unpleasant

SJC
FRA
Excelente 10,0

From stevards to comfort, everything was just perfect!

My seat 26A screen was freezing and movies rebooting. So I moved to a different seat

BOS
MUC
Bueno 6,0

Cuteous service

Seats were to close together, nomlegroom, impossible when set in front reclined. Breakfast food meager.

vie. 22 mar.
KEF
Reykjavik Keflavik Intl
BCN
Barcelona-El Prat
15h 55m
mié. 27 mar.
BCN
Barcelona-El Prat
KEF
Reykjavik Keflavik Intl
6h 50m
146 €
Viaje: 6 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
mar. 13 nov.
KEF
Reykjavik Keflavik Intl
BCN
Barcelona-El Prat
7h 15m
dom. 18 nov.
BCN
Barcelona-El Prat
KEF
Reykjavik Keflavik Intl
8h 55m
142 €
Viaje: 6 días
8,0ExcelenteVer opiniones
Valoración general: 8,0 Excelente
Basado en 23.427 opiniones
General
8,1
Embarque
8,1
Comodidad
7,9
Personal
8,5
Actividades
7,7
Comida
7,7
FRA
ATL
Excelente 10,0

Timely departure and arrival. Friendly and effect I’ve staff. Despite close connection in Frankfurt, luggage made it with me to Atlanta.

Classical music selection was extremely limited. Complementary headphones were inferior to the point of being useless. I could understand only a small amount of the dialogue until I switched to my own earphones.

NAP
MUC
Excelente 8,0

Plenty of food

LAX
MUC
Excelente 8,0

Crew, connections with other flights, entertainment

Lufthansa has always had great food quality but with this flight it was dissapointig.

TXL
FRA
Excelente 10,0

Departure and arrival were timely, staff was courteous and helpfull.

PRG
MUC
Excelente 9,3

I liked that the attendants rushed through a beverage service with the little time they had - didn’t make it to us, but they were trying their best and I very much appreciated their effort.

The boarding process is poorly controlled and kind of unpleasant

sáb. 1 dic.
KEF
Reykjavik Keflavik Intl
BCN
Barcelona-El Prat
25h 25m
mar. 4 dic.
BCN
Barcelona-El Prat
KEF
Reykjavik Keflavik Intl
23h 20m
149 €
Viaje: 4 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
sáb. 1 dic.
KEF
Reykjavik Keflavik Intl
BCN
Barcelona-El Prat
22h 30m
mar. 4 dic.
BCN
Barcelona-El Prat
KEF
Reykjavik Keflavik Intl
4h 50m
301 €
Viaje: 4 días
7,3BuenoVer opiniones
Valoración general: 7,3 Bueno
Basado en 19.152 opiniones
General
7,4
Embarque
7,6
Comodidad
7,2
Personal
8,0
Actividades
7,0
Comida
6,8
AUS
LHR
Aceptable 5,6

Food was probably best

1. Both legs of flights delayed 2. Need an update to their entertainment screens 3. Flights were on the hot side

LHR
ICN
Regular 2,0

5 hours delay

LHR
TXL
Bueno 6,6

There was a lot of carry on luggage on this flight, like the one from Denver to Heathrow, but it was handled in a much better manner. We were invited to board early if we check in our carry on luggage. During the boarding process the crew gave continious reminders to place items under the seat which fit there, This lead to a very smooth boarding process.

No basic drinks and snacks were offered. Of cousrse, meal type foods cost money, but it should be possible to provide something to drink on or snack.

BWI
LHR
Excelente 9,6

The crew was great and made the flight comfortable and easy! They brought drinks as needed, free of charge, movies and headphones were provided, and the flight arrived ahead of schedule in London! A wonderful experience! Would absolutely fly again and was so pleased to find the deal on kayak!!!!

DXB
LHR
Excelente 8,0

Nothing specific

Old aircraft

sáb. 22 dic.
KEF
Reykjavik Keflavik Intl
BCN
Barcelona-El Prat
4h 20m
dom. 30 dic.
BCN
Barcelona-El Prat
KEF
Reykjavik Keflavik Intl
4h 55m
332 €
Viaje: 9 días
5,3AceptableVer opiniones
Valoración general: 5,3 Aceptable
Basado en 9 opiniones
General
5,9
Embarque
6,2
Comodidad
5,6
Personal
6,9
Actividades
4,1
Comida
4,7
KEF
BCN
Regular 2,0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

ORD
KEF
Regular 2,0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

KEF
LAX
Bueno 7,3

Que no cuenta con pantalla para ver películas en los asientos.

SXF
KEF
Bueno 6,3

Seats are too small

BOS
KEF
Regular 2,0

The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

vie. 22 mar.
KEF
Reykjavik Keflavik Intl
BCN
Barcelona-El Prat
15h 55m
mar. 26 mar.
BCN
Barcelona-El Prat
KEF
Reykjavik Keflavik Intl
7h 55m
158 €
Viaje: 5 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
vie. 22 mar.
KEF
Reykjavik Keflavik Intl
BCN
Barcelona-El Prat
15h 55m
jue. 28 mar.
BCN
Barcelona-El Prat
KEF
Reykjavik Keflavik Intl
11h 10m
166 €
Viaje: 7 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
mar. 20 nov.
KEF
Reykjavik Keflavik Intl
BCN
Barcelona-El Prat
9h 40m
sáb. 24 nov.
BCN
Barcelona-El Prat
KEF
Reykjavik Keflavik Intl
4h 50m
166 €
Viaje: 5 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
mar. 13 nov.
KEF
Reykjavik Keflavik Intl
BCN
Barcelona-El Prat
7h 15m
mar. 20 nov.
BCN
Barcelona-El Prat
KEF
Reykjavik Keflavik Intl
9h 00m
204 €
Viaje: 8 días
8,0ExcelenteVer opiniones
Valoración general: 8,0 Excelente
Basado en 23.427 opiniones
General
8,1
Embarque
8,1
Comodidad
7,9
Personal
8,5
Actividades
7,7
Comida
7,7
OTP
FRA
Bueno 7,6

terrible experience - hidden fees for 1st checked baggage travelocity messed up on their site when the ticket was purchased when in fact the person that travels needs to pay to check in the luggage

TXL
FRA
Excelente 10,0

Departure and arrival were timely, staff was courteous and helpfull.

NAP
MUC
Excelente 8,0

Plenty of food

FRA
ATL
Excelente 10,0

Timely departure and arrival. Friendly and effect I’ve staff. Despite close connection in Frankfurt, luggage made it with me to Atlanta.

Classical music selection was extremely limited. Complementary headphones were inferior to the point of being useless. I could understand only a small amount of the dialogue until I switched to my own earphones.

BOS
MUC
Bueno 6,0

Cuteous service

Seats were to close together, nomlegroom, impossible when set in front reclined. Breakfast food meager.

jue. 15 nov.
KEF
Reykjavik Keflavik Intl
BCN
Barcelona-El Prat
17h 00m
dom. 18 nov.
BCN
Barcelona-El Prat
KEF
Reykjavik Keflavik Intl
8h 55m
212 €
Viaje: 4 días
8,0ExcelenteVer opiniones
Valoración general: 8,0 Excelente
Basado en 23.427 opiniones
General
8,1
Embarque
8,1
Comodidad
7,9
Personal
8,5
Actividades
7,7
Comida
7,7
NAP
MUC
Excelente 8,0

Plenty of food

MUC
ORD
Bueno 7,0

Flight attendants Was nice and friendly, I do like theirs Sevice .

FRA
ATL
Excelente 10,0

Timely departure and arrival. Friendly and effect I’ve staff. Despite close connection in Frankfurt, luggage made it with me to Atlanta.

Classical music selection was extremely limited. Complementary headphones were inferior to the point of being useless. I could understand only a small amount of the dialogue until I switched to my own earphones.

MUC
IAD
Excelente 9,6

Great quality and delicious even for economy. Excellent service and personable attendants.

The boarding process is poorly controlled and kind of unpleasant

NAP
MUC
Regular 2,0

I feel like no one has responded to any of my complaints. We were re routed twice and left with no where to sleep, missing work, and paying a bunch of extra for cars to and from airport. My friend was refunded and I have yet to receive one response even though we flew and bought our tickets together.

vie. 22 mar.
KEF
Reykjavik Keflavik Intl
BCN
Barcelona-El Prat
15h 55m
lun. 25 mar.
BCN
Barcelona-El Prat
KEF
Reykjavik Keflavik Intl
10h 30m
176 €
Viaje: 4 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
vie. 22 mar.
KEF
Reykjavik Keflavik Intl
BCN
Barcelona-El Prat
15h 55m
sáb. 23 mar.
BCN
Barcelona-El Prat
KEF
Reykjavik Keflavik Intl
13h 45m
179 €
Viaje: 2 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
sáb. 13 abr.
KEF
Reykjavik Keflavik Intl
BCN
Barcelona-El Prat
26h 10m
sáb. 20 abr.
BCN
Barcelona-El Prat
KEF
Reykjavik Keflavik Intl
16h 45m
224 €
Viaje: 8 días
8,0ExcelenteVer opiniones
Valoración general: 8,0 Excelente
Basado en 23.427 opiniones
General
8,1
Embarque
8,1
Comodidad
7,9
Personal
8,5
Actividades
7,7
Comida
7,7
SJC
FRA
Excelente 10,0

From stevards to comfort, everything was just perfect!

My seat 26A screen was freezing and movies rebooting. So I moved to a different seat

MUC
ORD
Bueno 7,0

Flight attendants Was nice and friendly, I do like theirs Sevice .

FRA
ATL
Excelente 10,0

Timely departure and arrival. Friendly and effect I’ve staff. Despite close connection in Frankfurt, luggage made it with me to Atlanta.

Classical music selection was extremely limited. Complementary headphones were inferior to the point of being useless. I could understand only a small amount of the dialogue until I switched to my own earphones.

LAX
MUC
Excelente 8,0

Crew, connections with other flights, entertainment

Lufthansa has always had great food quality but with this flight it was dissapointig.

TXL
FRA
Excelente 10,0

Departure and arrival were timely, staff was courteous and helpfull.

vie. 22 mar.
KEF
Reykjavik Keflavik Intl
BCN
Barcelona-El Prat
15h 55m
dom. 24 mar.
BCN
Barcelona-El Prat
KEF
Reykjavik Keflavik Intl
4h 55m
189 €
Viaje: 3 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
jue. 20 dic.
KEF
Reykjavik Keflavik Intl
BCN
Barcelona-El Prat
4h 20m
mar. 1 ene.
BCN
Barcelona-El Prat
KEF
Reykjavik Keflavik Intl
4h 50m
336 €
Viaje: 13 días
5,3AceptableVer opiniones
Valoración general: 5,3 Aceptable
Basado en 9 opiniones
General
5,9
Embarque
6,2
Comodidad
5,6
Personal
6,9
Actividades
4,1
Comida
4,7
SFO
KEF
Regular 2,0

Didn't take the flight. Wasn't allowed to cancel.

KEF
BCN
Regular 2,0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

KEF
BCN
Regular 2,0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

ORD
KEF
Regular 2,0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

SXF
KEF
Bueno 6,3

In flight staff was friendly.

$46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

mié. 21 nov.
KEF
Reykjavik Keflavik Intl
BCN
Barcelona-El Prat
7h 55m
jue. 29 nov.
BCN
Barcelona-El Prat
KEF
Reykjavik Keflavik Intl
28h 00m
377 €
Viaje: 9 días
7,3BuenoVer opiniones
Valoración general: 7,3 Bueno
Basado en 19.152 opiniones
General
7,4
Embarque
7,6
Comodidad
7,2
Personal
8,0
Actividades
7,0
Comida
6,8
LIS
LHR
Bueno 6,0

Left relatively on time, friendly crew, clean cabin, and good enough

Completely disorganized boarding from front and back of aircraft led to clogged isles as people from the back tried to make it to the front and visa versa.

MAA
LHR
Excelente 9,0

Good food good crew flight was good

While in London not good experience for old people especially if wheel chair assembly and to get AA airline birding pass is very confused need to b more in comfortable

LHR
SEA
Excelente 9,6

Boarding was relatively efficient, the food was decent although breakfast was a modest chicken sandwich, and the staff was friendly.

Breakfast, a chicken salad sandwich in plastic and a cookie, was not my favorite thing to face in the morning after a long transatlantic flight.

LHR
BRU
Bueno 7,3

La puntualidad y la comodidad.

Que no incluya ningún snack o bebida, ni tenga entretenimiento a bordo.

LHR
TXL
Bueno 6,6

There was a lot of carry on luggage on this flight, like the one from Denver to Heathrow, but it was handled in a much better manner. We were invited to board early if we check in our carry on luggage. During the boarding process the crew gave continious reminders to place items under the seat which fit there, This lead to a very smooth boarding process.

No basic drinks and snacks were offered. Of cousrse, meal type foods cost money, but it should be possible to provide something to drink on or snack.

lun. 19 nov.
KEF
Reykjavik Keflavik Intl
BCN
Barcelona-El Prat
10h 00m
sáb. 24 nov.
BCN
Barcelona-El Prat
KEF
Reykjavik Keflavik Intl
4h 50m
198 €
Viaje: 6 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
vie. 30 nov.
KEF
Reykjavik Keflavik Intl
BCN
Barcelona-El Prat
22h 10m
lun. 3 dic.
BCN
Barcelona-El Prat
KEF
Reykjavik Keflavik Intl
29h 40m
395 €
Viaje: 4 días
7,3BuenoVer opiniones
Valoración general: 7,3 Bueno
Basado en 19.152 opiniones
General
7,4
Embarque
7,6
Comodidad
7,2
Personal
8,0
Actividades
7,0
Comida
6,8
LHR
ICN
Regular 2,0

5 hours delay

DXB
LHR
Excelente 8,0

Nothing specific

Old aircraft

LHR
TXL
Bueno 6,6

There was a lot of carry on luggage on this flight, like the one from Denver to Heathrow, but it was handled in a much better manner. We were invited to board early if we check in our carry on luggage. During the boarding process the crew gave continious reminders to place items under the seat which fit there, This lead to a very smooth boarding process.

No basic drinks and snacks were offered. Of cousrse, meal type foods cost money, but it should be possible to provide something to drink on or snack.

LHR
PRG
Aceptable 5,0

finding the gate only 30 minutes before eprture in long walk for 76year old man glass of soda for $3.50

BWI
LHR
Excelente 9,6

The crew was great and made the flight comfortable and easy! They brought drinks as needed, free of charge, movies and headphones were provided, and the flight arrived ahead of schedule in London! A wonderful experience! Would absolutely fly again and was so pleased to find the deal on kayak!!!!

dom. 7 abr.
KEF
Reykjavik Keflavik Intl
BCN
Barcelona-El Prat
19h 20m
sáb. 13 abr.
BCN
Barcelona-El Prat
KEF
Reykjavik Keflavik Intl
15h 00m
233 €
Viaje: 7 días
Valoración general: 0,0 Malo
Basado en 0 opiniones
*
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