|Los vuelos llegan a||Barcelona-El Prat|
|Los vuelos salen de||Región de Maradi Niamey|
|Precio del vuelo||507 €|
|Aerolíneas||Air Algerie, Ethiopian Air|
Ventajas: It did take off and land
Desventajas: Seats, armrests, etc were extremely dirty.
Ventajas: Only positive thing is that I eventually arrived to my destination and it was cheaper than other airlines.
Desventajas: This airline seems to always be late, and they displayed incredible disorganization and chaos on this flight. The flight was late. After going through security scanners again even though we had just gone through other scanners a few minutes ago getting off our last flight into the airport, we went downstairs. They had us wait in a room with no chairs a long time before moving us to an unbearably hot bus for a really long time to wait, the bus only had a few seats for old people, the rest of us stood sweating without moving for at least 25 minutes. At the plane's stairs for boarding they wanted to take large carryon luggage to put below, but this wasn't well understood by most passengers and many people got upset and the staff didn't handle it well so it took a long time waiting to board at the stairs. Once on board it was a problem with people not finding enough space to stow their carryons! I went to the toilet before takeoff, and the toilet was so dirty! Disgusting! They clearly hadn't cleaned it at all. Wet floor, smelly, no toilet paper, debris in the sink, etc... The staff was unprofessional in conflict with 2 passengers arguing over a seat which was only a problem because one flight attendant had promised the 2 passengers to be able to move to that 1 open seat. After being almost 2 hours late for takeoff and going through the chaotic boarding process I can understand why people were short on patience. The food was ok. No in flight entertainment at all on a 4+ hour flight, not even a magazine in the seat pocket. Not a good experience overall.
Ventajas: Business cabin was ok. Dirty but seats ok for sleeeping on a long floght
Desventajas: Very bad service. No drink / water until 1:30 of flight. Flight attendant not focused on service.
Desventajas: Transfer in Algiers
Desventajas: Air Algérie is just disorganized to the nth degree. Despite delayed boarding we arrived on time, which was excellent because everything about the experience from the airport layover to the inflight meal and the insistance on leaving the lights in the cabin during this midnight flight was atrocious.
Ventajas: Not much, actually.
Desventajas: None of the air stewardess has a smile on their face when talking to or serving passengers. I’m not sure they know how to engage with passengers in a friendly way. My entertainment screen wasn’t working. After resetting, it took them an hour to inform me that I could move to another seat if I wanted to, as they couldn’t resolve the problem with the screen. The food lacked in flavour and the sausage served for breakfast was undercooked.
Ventajas: so good and comfortable
Desventajas: the plane was old though.
Ventajas: Customer care was good
Desventajas: I suspect the problem of luggage started with Alitalia my first leg
Ventajas: The crew were quite homely.
Desventajas: The orderliness during boarding needs more work
Ventajas: Food was of high standard Crew were polite and made the effort to make passengers feel comfortable
Desventajas: Boarding - Two last minute changes to departure gates, which confused the hell out of everyone. No announcement, just one staff shouting out to passengers.
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