|Duración media de vuelo||7h 37m|
|Los vuelos llegan a||Montreal Pierre Elliott Trudeau International|
|Los vuelos salen de||Madrid Adolfo Suárez Madrid-Barajas|
|Precio del vuelo||342 €|
|Aerolíneas||Air France, Alitalia, Lufthansa, Royal Air Maroc, Air Transat|
Ventajas: El servicio al cliente
Desventajas: El aterrisaje
Ventajas: Crew was nice, too short of a flight to figure out more
Desventajas: no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan
Desventajas: Old plane.
Desventajas: Arrived 5 hours late
Ventajas: The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable.
Desventajas: The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved.
Ventajas: I don't think I say anything I liked.
Desventajas: Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience.
Ventajas: La atención y el servicio fue excelente
Desventajas: La comida no fue tan rica como la de ida
Desventajas: There isn't enough space on plane to enjoy the flight, it was more of, you have to go from one location to another. If it was more than 2 hours, I would have hated it even more.
Desventajas: It was delayed by 4 hours
Desventajas: Alitalia is the worst airline company
Ventajas: The crew was nice and the movie selection was decent. Food was ok. As good as it can be when you pay $2,500 for a flight ticket knowing that they are not really there to offer you a service, they are there to make their own money knowing that as a traveler you really have no options other than an airplane if you want to go across the ocean.
Desventajas: Seats become smaller and smaller...and you keep asking about my experience...$2,500 to travel seating in a miniature seat with no leg room is a bit much...and I know no flight company cares about this...we have no choice...either take that or don’t travel, right?
Ventajas: it was great the crew was very friendly and the food was also good to my surprise definitely fly Lufthansa again
Desventajas: the seating is small there is not much room without touching the other person it is so small the one has a hard time to eat
Ventajas: The plane was on time and staff on the plane where nice
Desventajas: Walking from one terminal to terminal was quite a problem. when the staff are checking before you pass through the security after you arrived form Lagos to Frankfurt was quite rude. I had a electronic boarding pass on my phone for some reason the wifi from the airport was slow in allowing my electronic boarding pass to work and the staff was impatience with me and rudely asked me to get off the line.
Desventajas: Delay of more than two hours caused my booking at the hotel to be cancelled. Not only i lost all my money but have no hotel to stay What is your responsibility on that???
Ventajas: Staff unwelcoming and rude. Poor service.
Desventajas: Overall the communication, service and the comfort are poor from checking in to arrival.
Ventajas: Easy and quite flight
Ventajas: The crew was prodessional.
Desventajas: We could not get assistance online for wheel chair assistance.
Ventajas: The pilot flew very fast to make up for time lost.
Desventajas: We boarded late at casa. Very unconfortable.
Desventajas: Seats are too small, not enough leg room, no entertainment
Ventajas: direct flight
Desventajas: like being in a flying school bus only the seats are less comfortable
Ventajas: Flight was quiet and uneventful. Kudos to the pilots.
Desventajas: Our flight from YEG to YYZ was delayed by over an hour. Normally this wouldn't bother us, as we did not have a chance to get flight, however, we felt we were deceived and lied to by Air Transat at the gate. Specifically, the staff at the gate indicated that our flight would be delayed "intentionally" according to airline policy, to take advantage of favourable tailwinds to get the flight to YYZ on time. This explanation maked no sense, and was unfounded from a cursory Google search. When we finally boarded an hour later, the captain on the flight indicated that the plane was actually LATE arriving to YEG from a previous flight. I'm not expecting any specific reimbursement for the inconveniences to us or our family picking us up, but we and other customers should NEVER be decieved. If the flight is late, tell us, and indicate whether connecting flights (for those that have them) will be withheld or not or to make appropriate arrangements if otherwise not possible.
Ventajas: Lots of leg room.
Ventajas: Seats had decent space.
Desventajas: Only had limited food so when the staff came, they had nothing left except for junk. Pretty pathetic considering we have to pay for it too. They prefer to let their passengers starve. No entertainment. Wouldn't take air Transat again unless I had no choice.
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