|Los vuelos llegan a||Mombasa Moi International|
|Los vuelos salen de||Madrid Adolfo Suárez Madrid-Barajas|
|Precio del vuelo||446 €|
|Aerolíneas||Ethiopian Air, KLM|
Everything was great.
Again excellent service
Old flight - equipments were not in order like the handrest was broken, TV’s were broken and not functioning, touch screens failed to react to touch, signs on buttons at the handrest were smudged. 3 out of 6 washrooms in Economy class were not working. At one instance I was locked in the washroom as the door was not opening from inside, until I had to call the attendant. Entertainment options were limited. Food was below average. In one of my meals I got opened and melted butter. Cabin crew was not responding to the calls when I needed water. I finally got it after ringing 4 bells and 45 minutes. Overall, a terrible experience and would not choose to fly with Ethiopian again.
They are nice and friendly
Toilets should be cleaned often
We had requested vegetarian meals, which were not provided on either leg of the Ethiopian Airlines flight. In addition, we had to pay an extra baggage fee and the payment process required us to wait for 45 minutes at the check in desk while the agents tried to sort out a problem wiht their computer system. They claimed that the problem was with the integration of their system with SAA's system.
... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to.
Left Late :-)
expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy
there was no lounge close to our departure gate
Good service onboard, good food. On time.
Very friendly crew going out of way to assist in making trip comfortable
Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them
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