|Los vuelos llegan a||Malaga|
|Los vuelos salen de||Líbano|
|Precio del vuelo||294 €|
|Aerolíneas||Royal Air Maroc, Air Europa|
Flight was overbooked. Had an issue getting my ticket 2.5 hours prior to schedule flight departure. Flight was originally scheduled to leave at 4:30. It was first delayed to 8:50 p.m. Then further delayed to 10:00 p.m. Plane left Casablanca much later than 10:00 p.m. which caused a very late arrival to IAD airport, 2:30 a.m. Boarding was a disaster. Stayed in line for over an hour not knowing if the plane was going to take off from Casablanca. No water was distributed and no communication was shared with the passengers until the crew announced boarding.
The staff were rude and not helpful
The lack of communication about my flight being delayed 10 hours after arriving at the airport at 3am. Then when we finally left I was not informed of the 25 hour layover in Morocco and I did not have anything with me for an overnight trip. The airlines did not consider this and refused to allow me to get my luggage. By the time I got to my hotel after being given the run around for 2 hours, all of the stores were closed for me to purchase toiletries and the room had no towels. The meal the hotel offered was not edible and I had to purchase food on my own. I was originally suppose to land in NYC Saturday at 6:30pm, but if all goes as planned I will arrive in NYC Monday morning at 1:30am. The staff with this airline was not helpful, very rude, and one of the staff told me it was my problem that I could not get to the hotel they assigned to me.
Poor general service. No accommodation. Poor food. Delay flight. Poor customer service.
Boarding was horrendous. The flight was so delayed but no one updated us on the status. It caused many people (including me) to miss connecting flights at Casablanca. Terrible communication. And they aren’t helpful at all even when they completely screw up your travel plans.
There was a 2 hours delay that caused me to miss my other flights, without any compensation or at least apology
I am new to Air Europa, and I have had a great experience with several flights.
They could use kiosks at check in, to move the line a little quicker.
it was an amazing flight one of my best
We paid for exit row seats that made all the difference. This also made us eligible for a lounge
The flight was 3 hrs delayed. I bought and took another flight.
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