Encuentra vuelos baratos de Knoxville McGhee Tyson a Barcelona (TYS - S37)

service was good

seats are too congested

Esta Aerolínea es pésima en sus servicios en general.. Por culpa de ellos he perdido el Avión del Jueves 11 por la razón que me informaron que mi vuelo era con América Airlines pero al dirigirme a América éstos me expresaron que no era con ellos sino con British. Nuevamente fui con British y se igual forma no sabían de mi reservación..tanto América Airlines como British aún que haya llegado tres horas antes de la salida. No me solucionaba ni una ni otra al punto que llegó el momento que se fue mi vuelo. Pero Dios es grande y una señora de British se compareció de mí y me ayudó.Salí a Roma el viernes 12. Al regreso la misma história sólo que en otro país otro idioma..La.gente de British me dijo que aparecía Cancelado mi vuelo cuando ninca lo cancele.. Al contrario estuve pendiente de hacer el chekpoin en linea pero nunca pude entrar a su página aparecia cómo "error". A mi salida fue un calvario me hicieron dormir en Roma para salir al siguiente día pero por América Airlines..Estuve a punto de no llegar a tiempo a la cobertura periodística en el Vaticano. Son un chiste esta Aerolínea no la recomiendo ya que ni tienen un Counter para soluciones al clientes en Roma.

Todo el desorden, mala organización la forma de cómo me trataron parecía que era un Indigente ante ellos.. Como fui varias veces a tratar de que me ayudaran una de las Counter le dijo a su companera que no me atendiera que yo tenia que pagar un boleto y ya. Pero gracias a Dios una de ellas me ayudo pero igual el vuelo ya no lo podía tomar pero también dijo que parecía una persona de beneficiencia cuándo mi boleto ya estaba pagado de ida y vuelta yo no fui a pedir limosnas sino mis derecho como Cliente.

Service and welcome was great.

Entertainment system was old and screen was not working the first 2 hours.

We loved the safety video. The seats were comfortable

No complimentary sodas or water.

The flight attendants on Aer Lingus have to be the kindest people ever!

The line at Madrid airport was too long. More staff needed.

Seat was too hard. Very difficult to be comfortable on 11 hr. Flight with hard seats.

We loved this land of green but especially the good people. Aer lingus staff everywhere treated us with kindness and necessary help. Already plannng on returning. They only slight problem was that it was difficult to hear the pilot because of poor speakers. But the crew was wonderful.

Absolutely nothing

Traveling for important business trip. Flight got canceled for “operational issues” and I Never received a notification from the airline or booking agency. I was told I couldn’t get a flight until 24-48 hours later. There were flights available through other airlines, so I asked if they could get me on one of those flights. I then sat on hold for 45 mins to be told that the airline wasn’t responding and the only thing they could do is refund me. I ended up purchasing a new round trip airfare 4 hours before departure which cost me $1000 more than what I paid for my original flights. I was experiencing a lot of anxiety and stress during this period again with no help from the agents. I expect someone to get back to me regarding this and offer some options on how to make this situation right.

I did not like that they would not assign me a seat because the flight appeared to be oversold. Finally I was allowed to board (and it was a good seat location but the seat back was locked in the upright position and I wanted to knap)

Delta Flights are always enjoyable and the staff is always treats you with courtesy

The only thing I don't understand is how the planes are loaded. and this is only a comment and I know you and others carriers have there way of doing things. I just don't understand why you load the first section of the plane first and the back of the plane last, It looks like you would want to load the back and come forward so everyone is not getting hit and stood over while everyone is loading.

Crew was amazing! Entertainment options were great

Need more than 1 option for breakfast

Crew members were all very friendly and made the flight a nice trip as best they could.

It would make a lot more sense for people to board from the back and window seats first so that we are not climbing over each other to get to our tiny seats.

We had reserved a gluten free meal for my wife. When I went to check in it was gone from our reservation. The crew attempted to put something together so she would have food to eat but the response from their customer support team on the phone was not great. I recommend verifying all meals twice before 48 hours out. On a 7+ hour flight this is not fun.

The crew & service on our Denver to Munich flight were incredible. Courteous, professional & fun. A crew like this makes flying a pleasure.

The seats in economy on the A-350 were a horror show. Couldn't have made them more uncomfortable if they tried. It seems with each new model Airbus puts out the seats regress to more medieval technology.

El vuelo salió en hora

Very comfortable with enough of leg room. Huge choice of movies. 8 hours flight just passed fast with 4 movies I have watched.

Pasta with beef can be better.

One male Steward was first class,efficient and very helpful to everyone

We loved this land of green but especially the good people. Aer lingus staff everywhere treated us with kindness and necessary help. Already plannng on returning. They only slight problem was that it was difficult to hear the pilot because of poor speakers. But the crew was wonderful.

When my flight was cancelled due to weather they got me on to another flight right away and I didn’t miss my connection. However I waited in line for an hour and a half, maybe I was lucky because I was near the beginning of the line. There was only one person for awhile helping re route people.

Feels dated and needs new energy with better food and atmosphere

Absolutely nothing

Traveling for important business trip. Flight got canceled for “operational issues” and I Never received a notification from the airline or booking agency. I was told I couldn’t get a flight until 24-48 hours later. There were flights available through other airlines, so I asked if they could get me on one of those flights. I then sat on hold for 45 mins to be told that the airline wasn’t responding and the only thing they could do is refund me. I ended up purchasing a new round trip airfare 4 hours before departure which cost me $1000 more than what I paid for my original flights. I was experiencing a lot of anxiety and stress during this period again with no help from the agents. I expect someone to get back to me regarding this and offer some options on how to make this situation right.

On time (actually early) arrival. Comfortable and easy, all smooth

€2.50 for a can of pop.

Feels dated and needs new energy with better food and atmosphere

Crew was professional and polite. Food was tasty. Good entertainment available.

Unfortunately, some technical issues prevented us from taking off on time, and we had about an 1 hour and 15 minute delay.

Absolutely nothing

Traveling for important business trip. Flight got canceled for “operational issues” and I Never received a notification from the airline or booking agency. I was told I couldn’t get a flight until 24-48 hours later. There were flights available through other airlines, so I asked if they could get me on one of those flights. I then sat on hold for 45 mins to be told that the airline wasn’t responding and the only thing they could do is refund me. I ended up purchasing a new round trip airfare 4 hours before departure which cost me $1000 more than what I paid for my original flights. I was experiencing a lot of anxiety and stress during this period again with no help from the agents. I expect someone to get back to me regarding this and offer some options on how to make this situation right.

The flight attendants on Aer Lingus have to be the kindest people ever!

The line at Madrid airport was too long. More staff needed.

One male Steward was first class,efficient and very helpful to everyone

It was a short flight but the flight attendants made the most of my trip. They were very accommodating

Nothing

Crew members were all very friendly and made the flight a nice trip as best they could.

It would make a lot more sense for people to board from the back and window seats first so that we are not climbing over each other to get to our tiny seats.

That it got me home

That I mis my conecting flight to Washington do to one of the crew members being late

Was not allowed to check in even tho flight was delayed. Horrible!

When my flight was cancelled due to weather they got me on to another flight right away and I didn’t miss my connection. However I waited in line for an hour and a half, maybe I was lucky because I was near the beginning of the line. There was only one person for awhile helping re route people.

On time (actually early) arrival. Comfortable and easy, all smooth

€2.50 for a can of pop.

N/a

Pleasant cabin crew

Disembark down steps at back of plane onto tarmac then carry bags up two flights of steps, tiring and dangerous of falling

Todo

That I mis my conecting flight to Washington do to one of the crew members being late

Delta Flights are always enjoyable and the staff is always treats you with courtesy

The only thing I don't understand is how the planes are loaded. and this is only a comment and I know you and others carriers have there way of doing things. I just don't understand why you load the first section of the plane first and the back of the plane last, It looks like you would want to load the back and come forward so everyone is not getting hit and stood over while everyone is loading.

The movies kept my daughter busy.

service was good

seats are too congested

Service and welcome was great.

Entertainment system was old and screen was not working the first 2 hours.

Good flight, no complaints

Felt like a disorganized mess! I don’t understand how this is still in business. Water was for sale on the flight, not for free. Water!! It’s a basic amenity. Exit row was exactly the same leg space as the rest of the aircraft. So why did I pay extra?

Delays! Delays! Delays!!

I like my trip - good service, good food (vine, whiskey :-) )

The crew & service on our Denver to Munich flight were incredible. Courteous, professional & fun. A crew like this makes flying a pleasure.

The seats in economy on the A-350 were a horror show. Couldn't have made them more uncomfortable if they tried. It seems with each new model Airbus puts out the seats regress to more medieval technology.

We were able to upgrade to a business class seat (row 1) just 2 days before the flight since we had put in a bid a month before to do so if it was accepted. Honestly, the seat DID NOT EVEN RECLINE, NOR DID IT FEEL VERY SPACIOUS! I felt very taken advantage of to only have access to that part of the plane giving us more leg room for $200 upgrade for each seat. When does a Business Class seat NOT recline??? At least my flight attendant was kind enough suggesting that I let the airline know about my unhappy experience.

We had reserved a gluten free meal for my wife. When I went to check in it was gone from our reservation. The crew attempted to put something together so she would have food to eat but the response from their customer support team on the phone was not great. I recommend verifying all meals twice before 48 hours out. On a 7+ hour flight this is not fun.

Crew members were all very friendly and made the flight a nice trip as best they could.

It would make a lot more sense for people to board from the back and window seats first so that we are not climbing over each other to get to our tiny seats.

That I mis my conecting flight to Washington do to one of the crew members being late

The crew was very nice. Quite helpful and pleasant.

The only small item is the gate size in MSP. Always a bit crowded but still departed on time so it’s not a large issue.

Crew was great

Absolutely no entertainment for a flight that had way more people than my first one. Food options were horrible!

On time, smooth and professional. Didn’t have food or entertainment so can’t rate those.

I was travelling as a connection following a long haul flight from Australia and was desperate for a cuppa but had no money or English bank card and didn’t want to incur huge fees to use my Oz card so was disappointed there was no complimentary drinks.

Seats are comfortable, head rest is adjustable, good leg room, nice entertainment selection and no extra charge for adult beverages!

When we arrived at London Heathrow, there was no gait, no stairs, and no buses to transport passengers to the terminal. We were stuck on the plane for an hour waiting. The crew was helpful in keeping everyone informed and let us know they called the airport staff multiple times for the stairs/buses to get us off and those with connections (me) going. The crew was frustrated too.

Service and welcome was great.

Entertainment system was old and screen was not working the first 2 hours.

Good flight, no complaints

I like my trip - good service, good food (vine, whiskey :-) )

We were able to upgrade to a business class seat (row 1) just 2 days before the flight since we had put in a bid a month before to do so if it was accepted. Honestly, the seat DID NOT EVEN RECLINE, NOR DID IT FEEL VERY SPACIOUS! I felt very taken advantage of to only have access to that part of the plane giving us more leg room for $200 upgrade for each seat. When does a Business Class seat NOT recline??? At least my flight attendant was kind enough suggesting that I let the airline know about my unhappy experience.

Very friendly and accommodating

NA

La atención de las azafatas!

Absolutely nothing

Traveling for important business trip. Flight got canceled for “operational issues” and I Never received a notification from the airline or booking agency. I was told I couldn’t get a flight until 24-48 hours later. There were flights available through other airlines, so I asked if they could get me on one of those flights. I then sat on hold for 45 mins to be told that the airline wasn’t responding and the only thing they could do is refund me. I ended up purchasing a new round trip airfare 4 hours before departure which cost me $1000 more than what I paid for my original flights. I was experiencing a lot of anxiety and stress during this period again with no help from the agents. I expect someone to get back to me regarding this and offer some options on how to make this situation right.

It was a short flight but the flight attendants made the most of my trip. They were very accommodating

Nothing

Pleasant cabin crew

Disembark down steps at back of plane onto tarmac then carry bags up two flights of steps, tiring and dangerous of falling

On time (actually early) arrival. Comfortable and easy, all smooth

€2.50 for a can of pop.

Todo

Crew members were all very friendly and made the flight a nice trip as best they could.

It would make a lot more sense for people to board from the back and window seats first so that we are not climbing over each other to get to our tiny seats.

The crew was very nice. Quite helpful and pleasant.

The only small item is the gate size in MSP. Always a bit crowded but still departed on time so it’s not a large issue.

Delta Flights are always enjoyable and the staff is always treats you with courtesy

The only thing I don't understand is how the planes are loaded. and this is only a comment and I know you and others carriers have there way of doing things. I just don't understand why you load the first section of the plane first and the back of the plane last, It looks like you would want to load the back and come forward so everyone is not getting hit and stood over while everyone is loading.

Very comfortable with enough of leg room. Huge choice of movies. 8 hours flight just passed fast with 4 movies I have watched.

Pasta with beef can be better.

Very friendly and accommodating

NA

I was on exit place so there were a lot of room space. Flight was only 1 hour.

I like my trip - good service, good food (vine, whiskey :-) )

The movies kept my daughter busy.

Delta Flights are always enjoyable and the staff is always treats you with courtesy

The only thing I don't understand is how the planes are loaded. and this is only a comment and I know you and others carriers have there way of doing things. I just don't understand why you load the first section of the plane first and the back of the plane last, It looks like you would want to load the back and come forward so everyone is not getting hit and stood over while everyone is loading.

Crew was great

Absolutely no entertainment for a flight that had way more people than my first one. Food options were horrible!

Todo