|Los vuelos llegan a||Madrid Adolfo Suárez Madrid-Barajas|
|Los vuelos salen de||Bielorrusia|
|Precio del vuelo||239 €|
|Aerolíneas||Lufthansa, Austrian Airlines, LOT Polish Airlines|
Food was good but not enough.
Entertainment system was not working.
I'm 86 years old. They took me in a wheel chair past security and allowed me to preboard. The staff is very helful.
The seat 16A is very comfortable and spacious. Most of the hosts were friendly and helpful.
My screen did not function well and sound was very poor. I had to have my computer 'rebooted' two times. The second time was done by a gentleman who was a bit sarcastic when I asked if he could help me, as I had waited 20+ minutes for the help to get it going again. You need to update your system!
Excellent service, professionalism, and almost no turbulence.
Service personnel for the most part were friendly on the plane. I was happy that my luggage came with me, i've had several times in the past when it hasn't.
Some of the German women and men at the counter could be LESS serious and more polite in customer service. Delayed flight was a long time to wait.
Overall it was a good trip and staff was helpful.
Very good drink service (one cold and one hot drink)
The crew worked very hard to make sure we're comfortable. Water, snacks were provided often during flight.
Food, entertainment options, business class seats that lay flat
Rang twice for attendants when I dropped my phone behind the seat. Instructed at beginning of flight to not attempt to retrieve an item behind the seat and to have an attendant helped. No one responded to me, so I got it myself. Wasn’t a big deal, but I don’t appreciate being soundly ignored
Flight was 1 hour late. Didn’t make up any time while in flight. We came to no gate assigned. Additional delays due to wait for free gate. Unacceptable, missed my connection. Had to stay additional day for rebooked flight.
Cheap for my August flight, possibility to make a long layover in Warsaw to visit the city. Food was good
Seat cushion was thick and hard. First time I had to use a folded blanket to make a plushy seat for a 11 hours flight between LA and WAW.
Horrible aircraft (DeHavilland), very uncomfortable. A lot of very young children, their parents were playing some movies for them on phones and tablets. Crew didn't even react on that. Many people were just frustrated with that situation, but Crew didn't even want to discuss it. One of the worst flights ever. It was a charter level, not a regular airline. Never again.
The flight was delayed over 3 hours and there was no communication at all. Our questions were ignored.
Flight left 1.5 hours late. No update announced from boarding crew as to the reason for delayed boarding or status updates. Received seat assignment at gate with no attempt to give me my preference for aisle seat.
The airplane is 737 dream liner Bombardier and is well ventilated and operated smoothly. Looks very new. Flight staff are excellent.
The layout of the airport is not conducive to walking around before boarding. Could not use the airport lounge as a result.
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