|Los vuelos llegan a||Madrid Adolfo Suárez Madrid-Barajas|
|Los vuelos salen de||Bergen Aeropuerto de Bergen-Flesland|
|Precio del vuelo||216 €|
We arrived in destination airport intact.
Airplane was in awful state of disrepair. Literally nothing worked. Starting with overhead compartments that got jarred loose to the non-functional entertainment system to the reading lights, which didn't work (and to make matters worse they turned lights off). They didn't even try to hide that they don't care - some of the seats were off color! Clearly recycled from some aircraft junkyard!
Really nice service reps! Liked them a lot, the guys were very friendly and pleasant.
Loved the idea that I could select a hot snack. The photo showed a delicious looking piece of pizza and when I asked to confirm whether it was indeed pizza, I was told yes. Instead I got a large hot pocket with questionable cheese. It was pretty unappetizing seeing that it was heated in a plastic wrap. I really did not want to eat it but was famished. I did not get what was sold to me.
I missed this flight because my connecting flight was delayed. When I reached this airport the gates were closed and they would not assist me. I had to go through kiwi which was VERY difficult in a foreign country. Kiwi did not reply quickly or helpfully to any request for assistance through the app.
Flight attendant on the Madrid to JFK flight in the Premium cabin was outstanding. Quick service and just the tight amount of interaction. Food was surprisingly good too. Ordering galley items from the video console works great.
Boarding process in Madrid in like a cattle drive. Probably not the airlines fault but was unpleasant. Premium class seats could use a bit mor padding and the footrests are useful for only very short people.
Also no video screens for such a long flight
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