|Los vuelos llegan a||Orlando|
|Los vuelos salen de||Barcelona|
|Precio del vuelo||286 €|
|Aerolíneas||Norwegian, KLM, Delta, British Airways, Iberia, American Airlines, Brussels Airlines, Lufthansa, Finnair, Air Canada, WestJet, TAP AIR PORTUGAL|
Desventajas: Unprofessional Crew, service, food
Ventajas: We paid for an upgrade for our return trip after being uncomfortable in economy. Enjoyed the comforts, made the 8 hour flight relaxing.
Desventajas: Other than for food service the crew ignored us. The foot rest was to short for my 5’10” frame.
Ventajas: Norwegian offers great value and a fair amount of legroom.
Desventajas: However, they need to fix their boarding process. My partner and I were flying from CDG to Boston and had 3 hours for a layover. We figured that we'd check in, get a sandwich and use the restroom, but that didn't happen. We stood on line for over an hour to check our bags! The rest of the airport was also busy, so we spent the rest of our time in passport control and security. I had a similar experience when I was leaving the states, where I spent an hour checking in my luggage. Please, Norwegian, there are solutions to this check in problem and I think you need to find them.
Desventajas: Typically an international flight that cost 1000+$ would come with food and drinks, given that they cost next to nothing compared to the ticket. But apparently for Norwegian one has to purchase food and drinks on top of the ticket, otherwise you don't even get served water in a 7 hour flight, which is completely ridiculous. Do you really the 2$ from a passenger for some water? Btw, I pre-purchased food and water. It's the fact that the people who sat next to me didn't get served water when I received food and drinks that made me very uncomfortable.
Ventajas: Not much
Desventajas: NO leg room. I’m 6’3 Food not included Drinks not included Took 2 hrs for a flight attendent to get me headphones Food service for other passengers completely disorganized causing poor service to others Waited for 40 minutes for my suitcase.
Ventajas: Flight duration
Desventajas: Very stingy with the drinks Cramped seats
Ventajas: Very good service, teh flight attendants made it as pleasant as possible, plane left on time
Desventajas: tough to sit on a plane for 9.5 hours
Ventajas: Crew was in a festive mood, the meal was unexpectedly delicious
Desventajas: Seats ok, but could be more comfy
Ventajas: Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection.
Ventajas: Gaps between seats are very narrow.
Desventajas: when serving drinks, cabin crew limited to serve liquor only once and it was poor service.
Ventajas: Great entertainment options!
Desventajas: The seats are still too small. I also wish there were hot options for food.
Ventajas: Crew was good
Desventajas: No idea why there was over a two hour delay.
Ventajas: Very friendly cabin crew. Comfortable and food was good and drinks and water was plentiful. I would highly recommend Delta for transatlantic flights,compared to so called 4* airline Aer Lingus, then Delta are a 6* in comparison
Ventajas: Staff from Check in to aircraft very pleasant. Snack choice in Coach impressive.
Ventajas: Excellent hospitality I asked for a cup of coffee at an odd time, the attendant went out of his way to brew fresh pot and served me, instead of just saying "Sorry sir, we don't have any coffee at this time...."
Ventajas: That we landed safe, there was a good choice of movies.
Desventajas: The seats on our return leg were much more cramped & did not have as much legroom as the outbound flight. There were no meals available for me that did not contain cheese. There were not sufficient choices of spirits & we were only offed a drink once in the flight. I have flown with BA for 30 years now. This was absolutley the worst flight I have been on.
Ventajas: I loved the in flight service and entertainment. Also, the flight had seats that actually reclined and I was able to sleep.
Desventajas: I did not like switching airlines between my flights. It caused a lot of confusion and made check in extremely difficult. In addition, my bag was lost between changing companies between flights. Not happy at all.
Desventajas: Same as above.
Desventajas: Flight was over hour and a half late. Flight attendant forgot about me and my drink order on board. They didn’t pick up the trash we had to ask for it. Gate wasn’t ready upon arrival
Ventajas: Crew was ok, comfort was ok.
Desventajas: Flight was delayed 1 h and 10 mins. Missed the connection flight because of it. No explanation was given. Food was awful.
Ventajas: Got In ahead of schedule
Desventajas: The boarding process
Desventajas: Pedí un resumen del vuelo para ver lo que compré y nunca me llegó.
Ventajas: Staff was very friendly
Desventajas: We wanted to eat and there was no sandwiches left.
Ventajas: Not a lot.
Desventajas: Arriving at the gate whilst the flight was still boarding, with a boarding pass in my hand, and being told that my seat had been given to someone else because the Airline unilaterally decided that my connecting flight from Bogotá would not arrive in time. Followed by two hours of Iberia staff being surly, not looking me in they eye and doing absolutely nothing about getting me home. I have now been travelling for nearly 30 hours without sleep, am stuck in Madrid with no certainty of when or how I will get home or see my luggage again, and am seriously seriously pissed off. I do accept that things can sometimes go wrong and that it is nobody’s fault. This is definitely somebody’s fault.
Ventajas: Todo. La atención y la tranquilidad del vuelo
Ventajas: The flight attendants were friendly and helpful.
Desventajas: The American Airlines crew in Houston gave multiple people the wrong information regarding checked luggage for our connecting flight. Because the flight from NYC was over an hour delayed and the misinformation, several people missed the connecting flight. Hobby closes at a certain hour so I now have to wait until tomorrow morning to retrieve my carry on luggage the American Airlines MADE me check because of the group I was in. I called American Aurlines customer service line and they were not helpful. I will never fly American again.
Desventajas: It was OK, no big issues or concerns.
Ventajas: Comfortable seating and attentive service
Desventajas: Remote terminal which required walking stairs with carry-on bags, and two bus rides to reach the plane. No food other than packaged snacks in first class. No seatback video screen.
Ventajas: The flight was not even 1/3 full, which made everything easy. Was able to find a spot for my bad above my seat. The seats next to me were to empty, so that added benefit through out the flight. The in flight entertainment on the app is a not annoying if you don't download it first but there's a work around if you know it.
Desventajas: Minimal food selection.
Desventajas: I missed this connecting flight.
Ventajas: Pleasant staff. Comfortable plane. Second leg from Brussels to Frankfurt was great.
Desventajas: Check in at Manchester was a joke. No signage for Brussels Airlines to start with and no one to help. Long queue, over 1½ hours to drop a bag after checking in on line. Every other airline was way faster. Thankfully, security was relatively quick.
Ventajas: Attentive helpful and cheerful staff: on time
Desventajas: 1) They left our luggage at Brussels, the lost and found desk in Venice that handles Brussels airlines was unmanned. Took 40 minutes to talk to a person. 2) Although promised to bring the luggage on the next day, only brought 2 days after! We had to buy some cloth and still waiting for response from them. 3) We almost missed the connection flight (we had almost hour and a half) because the line for connection flight security was enormous and only 1 person worked in the security. Not only that we were rushed by the crew to RUN (!!!) for the bus, that was ridiculous ! We could fall and hurt ourselves.
Ventajas: The flight and services were OK, the only bad thing - my baggage did not arrive David Silberman
Desventajas: There was someone that pooped themselves, another that threw up, and the flight attendants were so rude. They kept spraying stuff in the air and even those of us sitting, so much in fact I had an asthma attack and had to use my inhaler. When I told the attendant, she said "theres nothing I can do," and kept spraying the air with this awful spray. The flight harmful to my health, exhausting, and uncomfortable. BEWARE OF THIS AIRLINE! I would have preferred not gone on my trip then fly this airline!
Ventajas: The flight was adequate.
Desventajas: Sandwich was extremely unappetising and there were no hot drinks. The worst thing was that in transiting from the SAA flight to the Lufthansa flight we were obliged to go through security which seems unnecessary. The security staff were awful. Bullying, rude and totally unsympathetic to the fact that having brought water from the first plane to the second plane we had to either drink it or throw it away. One guy in particular, a tall greying man evoked the worst stereotypes of brutal secret policemen. Perhaps he formerly worked for Stasi or he was having testosterone problems. Totally unacceptable behaviour.
Ventajas: Large entertainment variety
Desventajas: Comfort less than desirable. Not enough sitting space. Also my luggage was left behind in Munich.
Ventajas: On time with excellent care by staff
Desventajas: Long walk on the airport for connecting flight
Ventajas: Quick and easy flight decent cold sandwiches.
Desventajas: All was fine
Ventajas: Helsinki is a convenient connection to fly to the U.S. One of Finnair planes was damaged earlier in Chicago and they used AirItaly to operate this flight. I was traveling with a recent wrist fracture and I was lucky I had an empty seat next to me that allowed me to move my arm a lot to avoid swelling.
Desventajas: Our boarding was an hour and a half delayed
Desventajas: Boarding was delayed. Missed the connection flight.
Ventajas: Clean less of the plane
Desventajas: Entertainment system did not work at all
Ventajas: Environmentally mindful with some packaging
Desventajas: There were no menu options for vegetarians on either meal. Several screens were not working, despite multiple reboot attempts.
Ventajas: Leg room, friendly crew, good choices for entertainment, nice blankets!
Desventajas: The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding
Desventajas: The fact I was delayed 2 hours. Missed my connection. Spoke with customer care about getting a flight out of Toronto the next morning because of connection issues instead of late that evening.
Ventajas: Nice plane looks new
Ventajas: Timely. Best entertainment.
Desventajas: Very disappointed with the seat. Then placed us next to women with children. No rest for us at all. Also no blankets provided. Others had.
Ventajas: The in flight attendants were very helpful and attentive. Boarding was quick and organized.
Desventajas: The entertainment system didn’t work well to start, and then stopped working altogether 2 hours into a 5hr flight. The staff tried to fix it and were very apologetic, which made up for it. The seats were a little too hard for me. I was pretty sore by the end of the trip.
Ventajas: Meals, comfort, polite staff
Desventajas: The flight was delayed
Ventajas: Loved the pilot’s sens of humour! Made us laugh which took away the stress before take off!
Ventajas: Friendly staff; A relatively painless check-in and boarding procedure; Flight arrived a bit earlier than scheduled.
Desventajas: No power outlet at seat on 4+ hour flight meant dead phone on arrival when used for in-flight entertainment; Now have to pay extra for basic seat selection even after check-in opens at 24-hours prior to departure (I opted not to pay, and got literally the worst seat on the plane... back row, middle seat by the lavatory); Even the for-purchase snacks taste terrible.
Ventajas: Comfortable seats. Nice staff.
Desventajas: Poor entertainment. I usually watch movies on my iPad but there was no wifi and the available TV shows were not to my taste, the screens were small and not clear. The magazine was boring, no games to play. Flight delayed an hour for no apparent reason.
Ventajas: The comfort of the premium seats
Desventajas: Unable to order still water through their tablet system, it says water was unavailable , so we kept having to go up and ask staff. I mentioned it to the staff and he said I had to order it through the tablet but then I mentioned it was broken. Still he didn't have the sense to followup to see how he could rectify it. They gave us a cup at a time and didn't ask if we wanted larger portions.
Ventajas: The crew was very friendly and helpful. The flight wasn't full, so they informed me that I could move to an exit row for extra space, as I'm very tall.
Desventajas: This was a relatively long flight, but no food or drinks, even soft drinks, were included. I also found out at the Madrid airport that there was no desk to check in for Norwegian for connecting flights. This means that I had to leave, go to departures, check in, go through security, and then proceed to the gate. I fortunately had a long layover, but this process would have been impossible if I didn't have at least two hours.
Ventajas: Aside from the fact that I got there safe - nothing else!
Desventajas: Since when is food/snacks complimentary for International flights? I had to pay for a cup of tea!
Ventajas: Unconfortable seats,poor food,no cans of soda or bottles of water.No even close to business class.Clean ,new plane,nice attendants
Ventajas: Modern plane
Desventajas: 8 hour international flight and they dont offer free water? Staff boorish and entertainment limited but works well.
Ventajas: The people on the plane were super nice and the flight was nice as well. the price was cheaper than many others.
Desventajas: I am used to traveling continents with other companies. There has always been 2 check in bags allowed with no extra charge as long as you are under 23kg on each. I get to the airport with my 2 bags ready, TAP tells me on large holidays, they only allow 1 bag to be checked to my specific African destination until January 11. And that one bag will cost me $120. They will not let me have the second one. Who does that? How much sense is this supposed to have. I checked with others and they do not do that. That rule rule is unfair and racist. Now that I am back, I have a bag missing. Wow!
Ventajas: On time departure, early by 30 min arrival.
Desventajas: Low quality of food. Some flight attendant barely spoke English. Low choice in movies.
Desventajas: The entertainment is very poor. The programs are not on demand and the screeen is old, small and very poor quality. The A330-200 I flew from Boston to Lisbon was excellent and had the new lie flat seats and on-demand entertainment. Big difference between the two airplanes.
Desventajas: I arrived 13 hours late, had two extra flights. I was delayed 3 hours first flight, 1.5 hours second flight after watching two flights that I “wasn’t allowed” to be on depart right in front of me at 9 and 10 instead of the 11 that they rebooked me on. Once I landed in Lisbon after the second flight that o wasn’t supposed to take. We missed the connection by 5 minutes and there were many people flying to my same destination. I had to wait 5 hours in Lisbon when I shouldn’t have ever went to Lisbon. I bought a ticket from Newark to Zürich through Porto 10 hours in total. I think TAP overbooked everyone and seated us on purpose. The secondflight was delayed due to “bad weather” and it was perfectly nice outside. Shame on TAP. I’m sure other people are complaining.
Desventajas: bumping and no coffee
Ventajas: Great flight attendants.
Ventajas: Entretenimiento: Buen sistema de pantalla interactiva con mucha variedad de películas, nuevos estrenos y sobre todo valoro la disonibilidad de estas películas en español-castellano. Me gusto mucho el poder disponer de suficientes bebidas y refrescos durante el vuelo.
Desventajas: We never made it to Phoenix with BA
Desventajas: The crew did not speak in Catalan. Leaving from Barcelona, I assume Catalan should be spoken in the plane.
Desventajas: they lost my suitcase!!!!
Ventajas: The flight crew was very competent and welcoming.
Desventajas: The gate agent at JFK was annoying. She forced us to check carry on bags for no apparent reason. Much larger carry on’s were allowed both before and after us. Her fellow agent seemed like she wanted to apologize for her capricious behavior, but was understandably hesitant to do so. The airplane seating was cramped and uncomfortable. The rntertainment choices were very limited unless you enjoy superhero movies or a very limited range of audio/musical selections. So it goes in coach class.
Desventajas: ground staff was rude when I asked for clarification because the descripency between app in formation and unclear voice announcements.
Ventajas: I got to board early because I volunteered to check my carry-on. Very friendly flight attendants. Love flying delta. They are always consistent and the movies they offer with the gogo in-flight app are always updated and recently released popular movies.
Desventajas: at last minute itinerary was changed.. instead of routing through Brisbane, was now routed through Sydney. Flight from Sydney to LAX was delayed by 4 hours, then missed flight LAX to LAS... overall long delayed arrival. Checked the route through Brisbane, and those flights we're all there, departed and landed all on-time... so wondering what the reason was for the change of the itinerary without a cause (no cancel or delayed flights through Brisbane)
Ventajas: Good food, entertainment and Delta Comfort section worth the extra cost.
Desventajas: Boarding at JFK a nightmare.
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