Ventajas: "Crew were very gracious and kind."
Desventajas: "Food not as good as before"
Desventajas: "Poor customer service and lack of care for loyal passengers"
Desventajas: "Crew miss my drink"
Desventajas: "We missed the smile and quality service liked before. Food quality is just okay. Timeliness for departure/arrival was excellent."
Ventajas: "The crew was amazing. It was my first time flying so I was a little nervous but they made me feel safe and welcomed. The friendly crew was honestly what made the whole experience great."
Ventajas: "Flight time shorter than scheduled. Food good. Crew great."
Desventajas: "Somewhat limited recent release movies compared to Emirates."
Ventajas: "Excellent crew and very well dressed and always smiling"
Desventajas: "The lights were switched off for a very long time. That can be avoided"
Desventajas: "Nothing much"
Desventajas: "Seats after 1st hr, will feel uncomfortable"
Ventajas: "Crew was attentive and made extra effort to meet special requests from passengers."
Ventajas: "Super friendly crew. Enough food and drink."
Ventajas: "Amazing crew and service. My kids were well looked after in business class even though my 2 year old was a little sick. Book the cook meal was excellent and great entertainment options. Seat was enormous!"
Desventajas: "Nothing significant!"
Ventajas: "Same as above on SIN-BKK"
Desventajas: "Next time in B787 Dreamliner"
Ventajas: "The crew was amazing"
Ventajas: "Crew was amazing"
Ventajas: "Flight was very pleasant and enjoyable, on time for both departure and arrival."
Desventajas: "Meals were served rather slow as we were last for row 45 but there was insufficient time for us to finish the meal, collection of trays started in 5 minutes time"
Desventajas: "Cramped seats, no leg room, horrible food, stupid COLD snack!"
Desventajas: "My moslem meal selection wasn’t provided onboard"
Ventajas: "Well organized boarding, friendliness of staff, food service"
Desventajas: "Flight was delayed by about an hour."
Ventajas: "Boarding. Timely departure"
Desventajas: "Entertainment selection."
Ventajas: "More space then previous flights. Attendants very pleasant and helpful."
Desventajas: "Ran out of the food choices by the time they reached me. Had to make do with what was left."
Desventajas: "The toilets were a little unsanitary."
Desventajas: "Flight was late due to the eternal airtraffic mess at suvanabhumi whenever it rains"
Ventajas: "Entertainment ok but not newest, boarding smooth, food ok"
Desventajas: "Long waiting time for baggage, food not exceptional"
Ventajas: "My neighbor"
Desventajas: "Fight war delayed and we got a security check upon arrival"
Desventajas: "Too much stop over"
Desventajas: "Boarding a mess, 30% boarded as "business". Food terrible. Entertainment system doesn't work on a lot of seats as plane is very old. Cabin crew not able to handle the passengers, delayed in every aspect and forget to serve passengers. Shitty flight and service."
Ventajas: "Services, the Care and the Concern!"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "Singapore was fine and helpful with a crazy problem JustFly created then didn’t fix."
Desventajas: "JustFly billed the wrong price, then to fix that,created a new ticket with my name misspelled and failed to cancel the original ticket. We later upgrade seats via Singapore then discovered the duplicate booking and misspelling. To fix that JustFly cancelled the booking with the seat upgrade. Singapore restored our upgrade at the airport but only on one direction so we had to go through it all again."
Ventajas: "The seat is good. Entertainment is good."
Desventajas: "Luggage was damaged. The partner airline was terrible. The crew was chaotic at serving food. A few has really bad attitude."
Ventajas: "But I got to take Qatar airline and the service was great"
Desventajas: "Almost missed the flight, havent noticed the passengers in prior"
Ventajas: "The seats are very comfortable. There was ample entertainment."
Desventajas: "No complaints at all. They are very professional and I would chose them again."
Desventajas: "Mediocre food, lousy entertainment system that belongs to the last decade. Singapore Airlines has not been the premium carrier it was a decade ago and is now simply a so-so airline charging exorbitant fares."
Ventajas: "AMAZING IN EVERY WAY. PLANES ARE OUTSTANDING SERVICE IS OUTSTANDING INFLIGHT STAFF ARE EXTREMELY POLITE AND FRIENDLY AND ELEGANT!:)) AIRPORT IS SUPERB THIS IS MY FAVORITE AIRLINE!"
Desventajas: "THE WEBSITE LISTS PRICES IN SINGAPORE DOLLARS AND IT IS ONLY IN THE FINAL STAGES OF A BOOKING IS ONE TOLD WHAT THE US $ PRICE IS. THIS NEEDS TO CHANGE. WHEN YOU CALL SINGAPORE AIRLINES THERE ARE VERY LONG WAIT TIMES."
Ventajas: "friendly staff top Service top Inflight"
Desventajas: "old aircraft, no usb or power point charging. choice of 5 movies"
Desventajas: "Foods serving were too slow for economy class. Not enough selections for entertainment."
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "New plane- Airbus A350 with latest in seats, entertainment system, and cabin fittings. Decent wine. Highly courteous, attractive and attentive crew."
Ventajas: "Very helpful and polite staff"
Desventajas: "Old B777-200 with small personal screen. And they don't have pillows on board."
Ventajas: "Everything in this flight is very good. Next traveling time I will consider this airline first!!"
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Crew was very attentive and professional"
Desventajas: "Return flight the movies were the same as three weeks earlier."
Ventajas: "I liked how often the staff walked down the ailes to help. They are very attentive. The entertainment is endless. Seats were standard in economy class, I recommended upgrading for that long of a flight."
Desventajas: "To my flight specifically, it got adjusted without telling me so I ended up missing my final transfer. I was not given a notification for a flight change. Someone met me at the end of my second flight to tell me I missed my connecting flight. With the adjusted flight Singapore gave me, there was no chance I would have made it. They did purchase a ticket for me on another airline to get to San Francisco in the end."
Ventajas: "I enjoyed the entertainment, food, boarding was easy, crew gave a warm welcome and was comfortable"
Desventajas: "I'm good with everything as there was really no down side"
Desventajas: "Earphones were poor and when replaced still did t work well"
Ventajas: "uncomfortable compared to the other flights"
Desventajas: "We got drinking water after landing. Would be better to provide some snacks on the way out."
Ventajas: "On time, clean smooth ride. Landed early!"
Ventajas: "Brilliantly safety-conscious crew but very personable."
Desventajas: "It would been very nice to not have to board a shuttle bus to be taken to the flight in BKK."
Ventajas: "The crew was the most expert crew I have seen. I fly thousands of miles every year. Their alertness to safety was unprecedented for me. In Yangon the counter personnel were equally excellent, safety-conscious and personable."
Desventajas: "It would be really nice not to have to board a bus in BKK to be shuttled to my next flight."
Ventajas: "Good and being on time"
Desventajas: "So far so good for its price"
Ventajas: "Lovely people. Lovely service. Good food."
Ventajas: "Great services"
Desventajas: "Great seat and smooth flight"
Desventajas: "Entre todos las compañías en que volé en este viaje, considero que es la que ofrece mejor servicio"
Desventajas: "An hour delay for no expressed reason is not acceptable."
Ventajas: "Nothing apart from kind crew"
Desventajas: "Food was really not good at all! Very poor The inside of plane was not clean!"
Ventajas: "I'm very justifying for the flight."
Ventajas: "On-time departure and arrival."
Desventajas: "Nothing to complain about."
Ventajas: "Airfare was reasonably priced."
Desventajas: "Delay. This was the third flight in a week that I encountered flight delays of up to 15-20 minutes."
Desventajas: "Nothing negative"
Ventajas: "friendliness of staff"
Desventajas: "Entertainment program was boring, leg space limited"
Ventajas: "love the food"
Desventajas: "Getting our bags took a long time"
Ventajas: "Good services"
Desventajas: "Good service and comfortable"
Ventajas: "Easy to book, travel and get around with."
Desventajas: "The on board snack isn’t great."
Ventajas: "Our train from Chiang Mai was 2 hrs late. Our taxi driver sped us as fast as he could, but we had only 15 min from check in to the airplane take off. The counter personnel were so helpful in calling the gate for permission to board. We ran across the airport and made it thanks to Thai Smile staff."
Desventajas: "Vegetarian food option"
Ventajas: "Boarding was super fast and efficient. For a 1,5 hour flight, we were given food and drinks. Can’t find that in the US."
Desventajas: "Loved everything"
Ventajas: "Not Allowed to read on my kindle in airplane mode. Made for dry boring and long flight!!!"
Ventajas: "Overall service including f Meals and drinks provided on flight and the ground handling and air crew all excellent."
Ventajas: "For a budget friendly airline you can't go wrong with Thai Smile. they were on time, food was provided free, staff was friendly."
Ventajas: "Crew was friendly and helpful, boarding was easy, flight was smooth"
Desventajas: "No entetainment, food just a pretty untasty sandwich"
Ventajas: "smooth as silk"
Ventajas: "Love the AirBus 320, the service, to get all the passengers a sandwich in an hour flight is amazing! Luggage delivery is amazingly fast!"
Desventajas: "Would like to have later flights in the evening so connections to overseas flights at BKK are easier. Otherwise, nothing!"
Ventajas: "Ground and in flight service, food, aircraft"
Ventajas: "what's not to like. Free checked bag, free food, sandwich and bottle of water, soda and hot coffee and tea at no charge. All of the cheaper budget airlines charge for everything including checked bags, drinks and food. It's only a few baht/ US dollars more than the other airlines but well worth it for what you get in return compared to the other airlines such as Air Asia!"
Desventajas: "Nothing that I can think of."
Ventajas: "Great service, very amicable staff, excellent plane"
Ventajas: "Good flight, reasonable price"
Ventajas: "Very flight and check-in process"
Ventajas: "Aircraft size was big for short haul"
Desventajas: "Not much to dislike"
Ventajas: "Everything was first rate and efficient"
Ventajas: "Great flight. On time. The crew was polite and professional. Nice experience."
Ventajas: "Chaotic check in process, ok boarding process, poor entertainment and nothing for vehetarians"
Desventajas: "Food was with meat."
Ventajas: "Such an amazing experience! From start to finish!"
Ventajas: "Only problem we encountered was a lost bag containing all my clothes. I arrived on a Friday and did not receive my bag until 2:50 am on Sunday morning"
Ventajas: "Our flight was amazingly smooth. We had lunch, which was unexpected, and it was delicious. Flight attendants were very friendly and efficient. 10/10 would recommend."
Ventajas: "The ladies are so kind...unlike many American airlines! Very nice flight!"
Ventajas: "Such a quick flight Bangkok to Phuket, I wouldn't expect food, especially on Thai Smile which I think is the economy version of regular Thai Air, but they had very neat pre packed snack bags with Shu Mai. Efficient staff, always love flying Thai Air."
Desventajas: "plane was 30- 45 minutes late leaving BKK and about 20 minutes late leaving KK"
Ventajas: "Very clean and comfortable. Super friendly cabin crew."
Desventajas: "Somehow the main handle on my baggage on wheels was damaged"
Ventajas: "Friendly crew, tasty small meal, not new but well maintained cabin"
Desventajas: "Slightly dated cabin"
Ventajas: "Short flight duration."
Desventajas: "Would have liked to recline"
Ventajas: "Crew great, seats comfortable"
Ventajas: "Efficient and easy, good sandwich for only a two hour flight."
Desventajas: "More comfortable seats"
Ventajas: "Help from ticketing crews was very helpful."
Desventajas: "More smiles"
Ventajas: "No carry-on fees, plenty of available seats."
Desventajas: "Depart to Laos a little early like 6 in the morning then the plane will be packed with passengers."
Ventajas: "Drinks were great and unexpected! Extremely fast boarding!"
Ventajas: "We like the service. It doesnt take long for boarding."
Ventajas: "Friend and excellent attention to detail."
Ventajas: "Very kind to passengers"
Ventajas: "On time flight and decent snack for a short flight"
Ventajas: "Smooth boarding. On time leaving and arriving. Very Courteous staff"
Ventajas: "All went smoothly"
Ventajas: "Easy getting out of town and to the boarding gate."
Desventajas: "Not telling you what time they are boarsing and departing"
Ventajas: "Great service"
Desventajas: "Delay for 3 hrs due Weather"
Ventajas: "It was perfect. Nothing lacking, nothing wrong. Except the meal that was served in a box contained no information in any language about the contents. I am a vegan but don't think I registered for a vegan meal so was not expecting one. However I looked at the sandwich and it appeared it might be free of meat or eggs or cheese but could not tell and it was not easy to get an answere."
Desventajas: "No entertainment and usb charging ports not working"
Ventajas: "Small plane with nearly personal attire"
Desventajas: "Good service"
Desventajas: "Language was good. Staff friendly. All went well. Would use again"
Ventajas: "The staff was very professional, helpful, and efficient. We were right on time with no problems. The plane was clean and comfortable and we got lunch on an hour flight. We would fly Lao Air again with no hesitation."
Ventajas: "Operated by Laos Airlines. On time arrival. Excellent service."
Ventajas: "It ran smoothly"
Ventajas: "Direct flight. Plane was lightly loaded. Check-In was quick. Light meal and drink were served even though the flight was only one hour long."
Desventajas: "The tight seating"
Ventajas: "Nice employees"
Ventajas: "Flight was on time. Good snacks"
Ventajas: "Smooth flight, the landing was a bit bumpy. Nice crew, confusing boarding."
Desventajas: "The boarding. The staff could have given more information about how to board the plane. You had to walk on the runway."
Ventajas: "-Free checked luggage. -Friendly staff -Flight arrived on time -Receiving checked luggage was swift"
Desventajas: "-the landing was really rough and a bit scary."
Ventajas: "Free in-flight snacks and beverages (including beer)."
Ventajas: "although my trip was only 1 hour, the crew made their time to provide an excellent service, nice food box and nice boarding with a beautiful sunset."
Ventajas: "Over is good.."
Desventajas: "Everything is ok we like it ..."
Ventajas: "Security was nice, counter was nice, over all is good"
Desventajas: "Female flight attendance was rude. She did not act like she like her job. The attendance was not polite when she speak to the customers. I think they can learn one thing or two from international flight attendance."
Ventajas: "Service Interior of Plane On Time!"
Ventajas: "Courteous staff."
Desventajas: "late arrival."
Ventajas: "Very well priced compared to Bangkok Airlines. No issues on flight, courteous staff."
Desventajas: "No entertainment, but to be expected for a regional airline."
Ventajas: "Professional courteous crew. On time."
Ventajas: "Excellent food and very comfortable aircraft. The crew was very kind."
Desventajas: "My flight from Luang Namtha to Vientiane was delayed by 2.5 hours(on the 2/10/2015). The most frustrating part was that the crew didn't inform us of what was going on."
Ventajas: "The staff and service were friendly and excellent. Flight was fast and efficient."
Desventajas: "I can’t think of anything."
Ventajas: "Tripulación amable"
Desventajas: "El avión es muy pequeño para ser un vuelo internacional. Casi no había pasillo."
Ventajas: "Lounge gratuita para clase turista en Bangkok con refrescos, café, snacks y WiFi gratis"
Desventajas: "2 horas de retraso"
Desventajas: "Staff was rude"
Desventajas: "Was a short flight. It was all well done."
Ventajas: "The price is a big factor, all the rest was very good"
Ventajas: "The crew team was very nice, a inflight meal was offered and baggage arrived within 10 minutes of being off the plane."
Desventajas: "The plane was older and did not have any modern amenities. The seats were somewhat hard and not very comfortable. There was no inflight enterainment so be sure to bring a book."
Ventajas: "Very good quick smooth flight. On time departure and arrival"
Ventajas: "Staff were so friendly!!"
Ventajas: "Sweet and professional staff"
Desventajas: "The flight did not happen!!!!"
Desventajas: "Be on schedule."
Ventajas: "Efficient crew with Thai graciousness, good service, unexpected snack and beverage service, on time departure."
Ventajas: "Good food, good service, comfy plane!"
Desventajas: "Again, gate change without notice. Very confusing!"
Ventajas: "Nice comfortable flight, food was good"
Desventajas: "Flight delayed"
Ventajas: "The Crew was amazing, the Seat were the best Selling point for the business class"
Desventajas: "More leg Room, more arm rest space"
Desventajas: "I wish someone had told me that gate A8 was so far from A6 and closer to A1"
Ventajas: "On time and lots of room with plane about 30% full."
Desventajas: "Good poor."
Ventajas: "Wonderful service, great food, helpful, on time! A+ airline!!"
Ventajas: "The flight arrived at destination prior to schedule time."
Desventajas: "Average to pour Old airplane Flight attendants were busy taking care of themselves Equipment/entertainment was nonexistent"
Ventajas: "Full service (with meal) on 1 hour flight!"
Ventajas: "Staff was polite and there was good food provided even though it was only an hour-long flight. Overall, it was a good experience. Not an exemplary flight, but I would fly with them again if the occasion arose."
Desventajas: "Plane was a bit older and more outdated than I expected for a "boutique airline." Seats were not entirely uncomfortable, but I'm not sure I would enjoy them for a longer flight. No entertainment provided, but I wouldn't expect there to be for such a short flight."
Ventajas: "Good friendly staff. Very nice lounge. Clean and comfortable"
Ventajas: "Crew was pleasant. Aircraft was clean. Hot meal on short (1 hour) flight was a pleasant surprise."
Desventajas: "Bangkok terminal is a real greenhouse. It can be quite hot. Few food options in terminal; it is all (upscale) shopping. Boarding delayed 30 minutes without any announcements. Seat pitch is shortest I have ever seen. Tall people (>6') would not be comfortable in economy class."
Ventajas: "Everything was well organized and on time. Food was delicious!"
Ventajas: "Flight is comfortable"
Desventajas: "They changed the gate and they were too far. Took a while to go back. No proper information"
Desventajas: "Exhorbitant overweight baggage charges. For a total of 4kg over, I paid 2000 baht. Also the security check at DonMuang airport is completely over the top...much harsher that any security anywhere I’ve flown"
Desventajas: "The flight attendants could have been more courteous and helpful."
Ventajas: "Amazing food!"
Ventajas: "Perdí mi pasaporte y creo que fue en el Security point donde lo dejé en la bandeja plástica Por favor ayudenme. Recuperarlo Lo necesito para poder volver a chile Gracias"
Desventajas: "I missed my flight because of kayak."
Ventajas: "Easy boarding, on time, and friendly crew."
Ventajas: "Pretty smooth flight, nice and helpful staff"
Desventajas: "Flight was delayed by almost an hour"
Desventajas: "All staff at airport and airplane need to relax just a bit"
Ventajas: "Cabin crew"
Desventajas: "Flight delay"
Ventajas: "Fantastic service, quick and friendly. Meals on each flight."
Ventajas: "Short & Sweet"
Desventajas: "Apart from delays it was a fine flight that got me to my destination safely"
Ventajas: "No hassle. Organized."
Ventajas: "It's possible to choose the meal"
Desventajas: "The plane looks a bit old."
Ventajas: "Great staff, on Time And quick luggage."
Desventajas: "Food could have Been better..!"
Ventajas: "Service mind staffs"
Ventajas: "Free lounge is great"
Ventajas: "Separate bus for premium cabin passengers to take us from the terminal to the plane."
Desventajas: "Seats were economy seats with no center passenger. Likewise, the legroom was the same as economy's."
Desventajas: "We got food poisoning from the food on this flight!"
Desventajas: "Plane felt like it was in poor condition. The brakes squealed loudly, the panels vibrated during take off and landing."
Ventajas: "Asientos comodos"
Desventajas: "Comida por debajo de lo que ofrecen otras aerolíneas del sudeste asiatico"
Desventajas: "Ruined flight due to excessive baggage charge which is clearly just stealing from customer at check in... 1800 bhat for one small case! Never again with Vietnam Air"
Desventajas: "Very little. Just a great flight ."
Desventajas: "Got me there, no worries."
Desventajas: "More chairs at boarding gate in Bangkok, please"
Desventajas: "Delayed with no announcements or explanation."
Ventajas: "Standard process"
Desventajas: "Informed gate personnel of a physical disability within our party. Instead of allowing us to board with another party utilizing the wheelchair service, they conveniently suggested that a line was also forming right before boarding the plane."
Ventajas: "Good service and good beverages on the flight. VN Airlines is always my preferred carrier to/from Vietnam."
Ventajas: "The team in international flight are less stress. More smiling and more organized"
Desventajas: "No entertainment for 1.30h flight"
Ventajas: "The flight attendants are corteous, and leg room was okay (better than what I expected). It was also nice that they gave bottled water to everyone."
Desventajas: "As usual, unorganized boarding. And I’m curious what is the criteria to get a blanket? I’m just curious. Cause 2 of the people who sat beside me got blankets, but I didn’t. Haha."
Ventajas: "Excellent staff"
Desventajas: "Airline assumed that I’m Cambodian, didn’t give me the arrival and customs card while i was asleep. Have to chase people in the terminal where can I get such cards."
Ventajas: "Check in was easy, food was decent, there was a TV in each seat"
Ventajas: "Good boarding process, punctual,great cabin service"
Desventajas: "Baggage arrival"
Ventajas: "The crew was nice"
Desventajas: "Nothing worked on the flight and the food was poor. When we arrived in a massive rain storm we had to disembark the plane with stairs so we all got wet."
Ventajas: "The evening meal was far better than the mystery cold cuts and drowned slaw on the daytime flight out of Hanoi. Crew were pro -- if a little terse at times. Pilot launched and landed the aircraft successfully, always a big plus in my books."
Desventajas: "Seat was hard and somewhat uncomfortable. I wanted bottomless refills of white wine but the stewardesses had other ideas. Pours were on the skimpy side, too. Passengers were fiddling with their damned devices during takeoff and landing, and the crew shoulda laid down the law there."
Ventajas: "Todo bien"
Ventajas: "evrry thing"
Desventajas: "This normally short flight was prolonged because of weather. The airline can't control this. However, we only got two updates by the crew, once to say that we were unable to land and were now going to Pnomh Penh to refuel, and sending to say we were leaving Pnomh Penh. The total time over five hours and would have been better with more updates."
Ventajas: "Great service"
Desventajas: "plane a little old"
Desventajas: "the seats are too small for an overnight trip. I would have preferred to be charged more and have more comfortable seating for such a flight. All else was satisfactory."
Ventajas: "On time, lunch served, no problems."
Desventajas: "No entertainment, but a very short flight, one hour, who cares?"
Desventajas: "Flight was cancelled without any notice and caused us to miss connecting flight."
Ventajas: "Flight was on time and crew was professional and polite."
Ventajas: "Flight cancelled"
Ventajas: "The food was very good. Service was quick and efficient. Drinks offering was generous.Plane was new airbus and Facilities were better than expected."
Desventajas: "Choice of entertainment on the long leg should be extended and should be changed regularly not just monthly. This is a general criticism to all airlines too."
Ventajas: "On time. No problems."
Ventajas: "Ground and air staff were pleasant and helpful"
Ventajas: "On time, smooth flight"
Desventajas: "seats seem "cheap" plastic. They crackle as you move in them and don't seem to be a very high quality."
Desventajas: "No entertainment"
Desventajas: "One hour flight was almost 5 hours long."
Desventajas: "Our flight was scheduled for 3:30. At about 3:15pm they announced the flight was canceled due to a mystery mechanical issue and they re booked everyone on to the 6:10pm flight, which miraculously had enough empty seats to accommodate everyone. The 6:10 flight left about 15 minutes late, and still had plenty of empty seats."
Desventajas: "I am average height for a male and my femur bone was the exact length between seats - my knees were jammed against the seat in front of me. Not a comfortable flight but at least it was short."
Ventajas: "Flight was delayed 1 hour with no explanation. Boarding was complicated by a long bus ride and again no explanation. The flight had tons of room open but no one offered for anyone to move seats despite a huge, loud crowd of young students keeping everyone awake in the back of the plane."
Ventajas: "Business class"
Ventajas: "Everyone has to check in at the counter with no digital kiosks, adding an extra hour. Plane was empty but they would not put anyone into first class. Most importantly the plane felt and sounded like it was about to disintegrate. To top it all off it was the worst food I have seen on an airplane"
Ventajas: "Food, Beer, On Board staff"
Desventajas: "Check in counter did not allow us to move up our flight and we found out the flight earlier had 20+ open seats."
Ventajas: "Very attentive to handicapped passengers. Which is me. Yhe flight is short yet they served a light lunch we seemed like a waste to. I had a coke. The plane was clean I love the hostess uniforms. Beautiful and very feminine. Refreshing in today's world"
Desventajas: "For a short hop I have nothing to suggest. Perfect"
Desventajas: "Cobraron dos veces el mismo pasaje y aún no tengo respuesta alguna ni devolución del dinero."
Ventajas: "Too expensive for a short flight"
Ventajas: "The plane was pretty clean and the flight attendants were nice. Smooth flight. Would not hesitate to fly again but no more then an hour flight."
Desventajas: "The flight boarded an hour late, the seats were small, no entertainment and no snacks/drinks included."
Ventajas: "Baggage included in price."
Desventajas: "Flight was overpriced. Vietnam airlines has a monopoly on the route and charges very high rates."
Ventajas: "No baggage charge."
Ventajas: "There was more leg room on this flight. The crew were very nice."
Desventajas: "The boarding area was chaotic and we were unsure whether we were getting on the right bus. But loading the plane was very quick as both forward and aft doors were used. Everyone was in their seat within about 5 minutes."
Ventajas: "It left late but we were there in time for our arranged driver. Smooth landing. Adequate space for a short flight."
Desventajas: "Boarding area in Ho Chi Minh City is a crowded chaotic jumble. Announcements in English hard to understand . No food or entertainment due to short flight."
Desventajas: "We had heavy luggage and needed to pay for excess luggage weight. The V.A. website did not indicate that the excess baggage fee applied to the total weight of the checked luggage and not each bag As I result, I had to visit a Vietnam Airlines office in person in HCMC to figure out how much weight to purchase. This required several hours looking through the website, finding a local office, waiting on line, and finally getting a clear explanation about the excess weight I was required to pay."