Shower set up was easy to use.
Facility was dated and elements in the room were in need of repair.
Convenience of location
Accommodation very tired, needs a good freshening up; breakfast not starting till 7.30 is late for business clients with 8am starts elsewhere; expensive when breakfast not included given the standard of the accommodation.
Spacious room with all you needed. The breakfast was very good except for the lack of marmalade and the a.m. service was helpful and friendly..
No staff on reception on arrival. When we found someone from the bar he was not very informative. Temperature was hot in some areas, cool in others.
Good basic hotel.
Clean room nice comfitable bed
Its getting ready for a bit of redecoration and no remote for the telly.
it was worth the money and the bar/restaurant was good
Good location, Big room, Good service from stuff
Coffe Corner not clean enough
The spacious room
We had a meal int he evening of our arrival in the restaurant next door which was good.
Breakfast the next morning unfortunately was not any good at all. We waited 40 minutes for our breakfast which was not cooked properly one of our group had raw eggs on their breakfast. Definately would not return to this hotel in future. Staff not pleasant at all. 5 staff in the morning were sitting around while 1 girl ran around like a headless chicken.
Waiting nearly 1 hour to book in
the staff were very friendly and the hotel was very easy to find.
El Best Western® Stoke East Hotel se encuentra a solamente 6,5 kilómetros del centro de Stoke con una excelente ubicación junto a la autopista A50 para que pueda acceder con la mayor comodidad a las principales carreteras nacionales tras un fantástico descanso nocturno.Nuestro hotel de estilo albergue de montaña ha sido remodelado recientemente y ofrece un moderno, a la vez que cómodo, entorno para todo tipo de estancias, tanto si se trata de una escapada romántica como de un viaje de negocios o un viaje en familia. De hecho, estamos tan orientados a las familias que incluso "Mr Tumble" nos visitó una vez durante su trayecto a Alton Towers.
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