La habitación era bonita
Nada, había una advertencia el hotel de que estaba en reformas. Muy decepcionado sería insuficiente. No vale la pena el precio.
not what they stated
Everything was closed for renovation. No food,no pools,no bar. Outdated air conditioner that didn't work and the room felt wet and smelled like mildew. Coffee pot didn't work,overall terrible.
Staff trying hard but...
The bed was very comfortable; housekeeping was generous w/towels & supplies, as I regularly slept in.
“Renovated” room had punch list items needing repair; TV had no guide so you can’t tell what channel or show you’re watching; lastly, saw roaches in bathroom area.
Todo el personal era maravilloso. Nos gustó la ubicación.
El hotel estaba en construcción. Si hubieran acabado, habría sido de 5.
Might stay again
The beds were comfortable, as well as the pillows. The staff was very friendly, helpful, and understanding. The lake view was great, and the breakfast was good, but get up early to take advantage.
There was a weird smell throughout the hotel, not bad, just weird. The windows were dirty, there was a crack in my bathtub, the AC units were old and mine had no filter. The first day we got there the keys would not open the door after the first use. We had to wait a long time for maintenance to come. When he arrived he realized there was nothing he could do, so the hotel upgraded us to a suite, which was very nice.
This hotel needs a renovation!
The room smelled funny like mold, the carpet and the sofa were very stained, the A/C is too noisy and the tv is outdated. The hotel needs a renovation.
I liked the breakfast and the fact that the hotel staff were quick when we needed to change rooms. The location wasn't too far from old St. Augustine and the lobby was nice.
There were employees that smoked near the entrance of the hotel. This made the entrance to the lobby smell like smoke. Also, our first room was not completely clean and also had a musty smokey smell. There was even a pair of shorts left by the couch. The rooms did not have updated appliances. The TV was still an old big box TV. We changed rooms and the room we got was a lot more clean and fresh.
Muy anticuado. No vale la pena el dinero pagado. Nervioso por no tocar nada, debido a la limpieza. Se podían notar los productos químicos que utilizaban para limpiar
My oldest daughter and I stayed the night at your hotel and found it lovely! The room was spacious, the queen beds were so comfortable - best night's sleep I've had in months and months. The breakfast was tasty and filling. We are looking forward to staying there again and have already recommended it to the rest of our family. Hugs, Edwinna
El personal era amable.
El hotel necesita una renovación. Alfombras viejas. Los baños tenían papel de pared. La habitación era muy cara considerando lo viejo que está. El desayuno no estaba tan bueno.
The inside pool was in poor shape and some places were taped off due to damage in the ceiling and the pool floor was rough and needs to be redone. The "hot tub@ was dirty and the jets did not work. When I asked the front desk all they said were they don't work. The rooms need to be updated. For the money we paid I will not return. Was not the worst but for the price I will go to another hotel.
Si decides alojarte en St. Augustine Hotel and Suites de San Agustín, estarás a orillas de un lago y a menos de diez minutos en coche de World Golf Village y Campo de golf King and Bear. Tendrás una sala de ordenadores, periódicos gratuitos en el vestíbulo y servicio de recepción 24 horas a tu disposición. ¿Estás organizando un evento en San Agustín? En este hotel tienes a tu disposición 186 metros cuadrados de espacio con zona para conferencias y salas de reuniones. Hay un aparcamiento sin asistencia gratuito disponible.
Basado en 1.359 opiniones
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