L'Hotel PortoBay São Paulo

Increíble increíble

El servicio... la comida... la seguridad... la ubicación... la gente que me conocía personalmente por el Sr. ______ no voy a prescindir de este hotel nunca más

nada que me disgustase

Hotel boutique muy bien ubicado

El hotel está ubicado en un encantador edificio antiguo de algún tipo. No pudieron localizar mi reserva en Kayak sin la confirmación completa, así que afortunadamente lo había hecho. Me sorprendió que la conexión wi-fi incluida fuera tan mala, aunque funcionó mejor en la parte frontal de la habitación. El desayuno era bueno, con un buen servicio. Usamos su taxi para ir a GRU, que era profesional y razonable.

It's quite and peaceful.

The pool

Exceptional friendliness and helpfulness of all staff i.e. front desk, concierge, breakfast team, housekeeping, room services and maintenance. Considering the city primarily speaks Portuguese, the staff at the hotel went out of their way to converse in English and made every effort to understand what I needed.

GREAT HOTEL, TERRIBLE INTERNET

Guest service: Allow me to check in early and check out late without extra charges Location Peace and quite right off Avenida Paulista Close to most things you may want for pleasure and business

The internet service is extremely slow, unstable (drops on an off). I had to find a virtual office elsewhere for a very important conference call. I had some other calls at the hotel where the client had to call me at the hotel and another one where they heard most but not all that I was saying. I called before booking the hotel and they told me they had made improvements 2 weeks ago. When I experienced problems and questioned the staff, they told me that they just added access points but no improvements were mad about speed (extremely slow), not could they control the stability of the internet (dropped connection). I should mention that even at the virtual office I had problems and had to make a call using international data roaming on my cell phone due to internet problems there too.