Served it's purpose
The check-in rep, Antonette, was very polite and professional. She was busy and handled herself well answering phone calls and checking people in by herself. Bed sheets were clean, as expected. That is why I did not rate cleanliness any lower. My family just needed a place to sleep for the night.
Whole structure of the building was very worn and not far from run down. I was on the third floor and the room floor was not stable. As I walked around the furniture would wobble; very evident by the plastic tv making a creaking noise. Fissures in all wood components of the building. The exterior flooring, just outside the rooms, we're very worn. Evidenceit hasn't been changed in many years. Elevator floor was sticky. Clothes dryer was unnaturally loud.
We almost died!
I liked that it was easy to check in but that is all that i liked about our stay.
We turned on the heater in the room before a shower so the room would be warm after the shower but during our shower we smelled an awful chemical smell & the fire alarm went off. We hurried to put clothes on only to discover that the heater was blowing out thick smoke so I unplugged the heater from the wall & aired out the room. The staff was of no help and I can not seem to get a hold of customer service. Also it has been almost a week since our stay & the deposit has not been returned. I called & was told that it could take up to 15 days instead of the 2 to 3 days as I was told originally. All the towels were dirty and the room smelled bad. We stayed because it was already too late to find another motel without over paying. .5/10 stars. I want my money back. I will never stay here again and you shouldn't either.
Took us FOREVER to check in, then the key they gave me was for a room that was already in use!
La cama era cómoda
No abren la piscina hasta las 10:00 h, así que no tuve la oportunidad de sentarme en la bañera de hidromasaje antes de salir en la mañana.
Mal servicio personal mal.. todo mal nunca.
Si decides alojarte en Quality Inn San Bernardino, disfrutarás de una fantástica ubicación en pleno centro de San Bernardino, a 1 min en coche de Club de golf San Bernardino y a 6 de Fiesta Village Family Fun Park. Tendrás una sala de ordenadores, check-in exprés y check-out exprés a tu disposición. ¿Estás organizando un evento en San Bernardino? En este hotel tienes a tu disposición 32 metros cuadrados de espacio con una sala de reuniones. Hay un aparcamiento sin asistencia gratuito disponible.
Basado en 506 opiniones
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