St. James Hotel And Club Mayfair

Nice property generally and fairly good location

We were checked into a different room specification than originally booked (executive ambulant room / disabled access room) as the initial room (executive we had booked was not ready.

Attentive, polite, clean. Bit pricy for what it is.

Creaky flooring in bedroom (really annoying). All the furniture in the room was dented /damaged to some degree. Walls are made of plasterboard so one could here neighbours and their creaky flooring when walking around. While the room was prepaid, during check out a non explanatory no purpose service charge was requested to be paid with no option to opt out as advised, which we contested subsequently. New ways of ripping customers off???? Disappointed!!! So beware!!

Cosy atmosphere. Cleanliness. Helpful and friendly staff.

The omnipresent background music in the lobby and the restaurant wasn't the most appropriated.

Everything else. Room, food, staff and location all excellent. Would stay again.

Room was very hot on entry. Opening the windows solved that although there was a lot of noise from machinery outside. Very noisy. No instructions to coffee machine. Also there was a door into a utility cupboard with lots of computer / telephone wiring that should have been locked from a child safety perspective. Breakfast was very pricey but then it's not a cheap hotel.

The location

Facilities