Adria Boutique Hotel

First of all, my impression about the hotel staff was great and very helpful. But, moving to the facilities in the hotel and the room, it was very disappointing honestly. I will be listing the issues we faced during our stay: 1- Elevator malfunction 2- No hot water 3- Broken shower door 4- Very expensive for such room size The elevator issue was extremely not satisfying since we were staying at the 4th floor. The inconvenience of the elevator made my guests and myself have to call to be escorted up and down most times from a staff member downstairs to turn on elevator with a service key. However not much staff is available in the hotel. Same as when we come back from outside to the hotel and have to ring the call bell for the door to be opened, which is not convenient at all. We completed 2 weeks at the hotel and the issue remained unfixed. Such issues cannot be acceptable for 5 star hotel also for the amount we paid. I stayed in most of London’s hotel with lower price and never experienced such problems. In addition, I never got a courtesy call or feedback from any of the hotel even though complained several times over the two weeks stay and the issues were never resolved. I was looking forward to stay at your hotel in New year’s holiday and the future but after all the mentioned above I completely changed my mind and will not consider THE Adria to be in my list for the future never again. My overall experience was disappointing and not as expected.