Stayed here once before loved the look of the hotel and our king suite we had that time. The staff was very friendly and helpful on this visit.
Our ac in our room was set to off and it was hot. Unfortunately it didn’t cool down until about 7am Sunday morning. Really our only complaint but kind of a big one in late June :(
Nostalgic? Stay. Otherwise Skip.
What's great depends on your perspective. The beds were comfortable, plenty of pillows and a warm comforter. The hotel was off the beaten path and there wasn't street noise. It does have a positive, nostalgic feeling of what hotels probably looked and felt like in the 1930s, 40s and 50s. They've done a good job of trying to update the place. The lobby has new furniture; the architecture feels straight out of an old movie- small and intimate (in a good way). The rooms have tall ceilings (my guess would be 13 ft high) with crown molding. The bathroom has a heat lamp which was nice. There is plenty of parking. Since its a small city, you can walk to restaurants and entertainment in 20 minutes or less. Same for shopping. The capital is about 15 minutes in the opposite direction. If you'd rather not walk, a you can order car service like Lyft to the busy restaurant/entertainment area near the river for $7 one way (arrives within 5 minutes).
I would not stay here again. Loud HVAC Noise, paint/construction smells, leaking bath faucet, no premium channels, poor lighting in the room, slippery tub, No pole to hang clothes in the closet, no breakfast and not in a vibrant part of downtown. If you prefer many of the creature comforts of today's chain hotels (nice gym, pool, breakfast, proximity to restaurants, etc..), this one is not the place for you.
We had these reservations scheduled since September 2016. I have a confirmation number from the hotel. They called 2 weeks before our event to inform us that they would not be able to honor the reservations. The didn't offer to assist with reservations elsewhere. Basically they said, "Too Bad". This was the weekend of the Little Rock Marathon (hence the early reservations). We were very luck to find another place to stay but it cost us almost double what our confirmed price was at the Legacy. :(
Unclean, poor AC, not comfy bed, POOR breakfast op
It's in a convenient location downtown. It's close to many places that you may be going to in Little Rock. This time, we were going to a concert at the Verizon Arena. It's also not far from the Clinton Museum and the Riverfront area.
This was my second time that I stayed here. The first time, I stayed with a friend. She and I didn't think too highly of it. However, it wasn't awful. I was coming back with my husband and his mom for a concert. I wanted a good deal, so I knew it wouldn't be the nicest place to stay at, but I didn't think it would be so bad. However, I realized that I wouldn't stay there again, and I regretted booking it since I had my husband and his mom with me. First, our room was not ready even though it was a little after 3 p.m. when we checked in. However, they gave us one of their apartments instead, which had two separate bedrooms, a bathroom, living room, and kitchen. Secondly, my husband was very disturbed by the carpet that had wax melted on it and lint and things, as if it had not been vacuumed. The most upsetting thing was that the air in our bedroom with a king bed was not working. It was making noise but you couldn't feel cold air. We called the front office. They said they were sending someone. We had to leave for dinner and the concert, so we're not sure if they came to look at it. However, it was not any better when we got back around 10:00 p.m. Third, the bed was not very comfortable. Fourth, which I knew from my first stay, the breakfast is lacking. It had the basics: two choices of mini muffins, only white bread, about 4 cereals, and some not-too-tasty-looking oranges and apples.
Buena relación calidad-precio. Bonito apartamento de 2 dormitorios en suite de gran tamaño por unos 100 dólares
Worst hotel experience of my life
The only thing to like about this entire experience was the staff member who changed our room at 3 a.m., and the understanding front desk woman who had to process our refund the next day.
The hotel is filthy and smells terrible. But at 3 a.m. when you find that your hotel bed sheets and pillows are covered in bed bugs, there is nothing worse. We were packed and standing in the hall 3 minutes later, and had it not been 3 a.m. in downtown Little Rock we would have left or slept in our car. That same morning, I booked a different hotel for the rest of our stay and went to the front desk to get a refund. Not only did the owner try to tell me they weren't giving me a refund for that night, but the laundry guy tried to tell us that all hotels have bugs and that maybe they had already sprayed and the bugs just weren't dead yet. It was a completely horrible experience. Just thankful we booked through Priceline and we were able to call them and get a refund processed.
Very Poor Service, Wrong Room Type
The location is good.
I reserved and paid in advance for a room with two beds. I get there and it has one bed. Also, the air conditioning doesn't work. They moved my family to another room with working air conditioning, but we had to have a roll-away bed for the child. It is very inconvenient to had a bed in the middle of a room where it is not intended. The desk clerk brought me my new room key and didn't even say a word. She just handed it to me and walked off. The large tub in the room had dirt in the bottom of it and a cockroach on the edge of the tub. The first morning of our stay, room service did a poor job of making the bed. My four-year-old could probably have done better. The second day, when we arrived at the room at 3:00 P.M., the room had not even been made up. I went to the desk and the clerk said they just hadn't gotten to it yet. I said it was a little late now because we were in for the evening. I had to ask for clean towels. I've stayed here before and it wasn't great, but it wasn't bad. Now, however, the Legacy hotel is very poorly managed and run. I will not be staying there again.
The location provides convenient access to restaurants, interstate system and businesses. The architecture and layout of building is quaint. The fitness center is a nice convenience. The morning attendant day two greeted me on the way out.
Main issue was there was no remote in the room upon arrival. I had to go to the desk myself to get one. Two of the three lights in the room didn't work. I reported it night one. Upon my return for night two, only one light had been made functional. This is more a reflection of staff than facilities in my opinion. The bathroom had no counter space--something could be done that still meets the quaintness of the room.
Charming & Old
I liked how quiet and charming the hotel was. It was clean but outdated, however I didn't choose to stay there because of the decor.
There are not any amenities. No ice machine, breakfast, etc. But they do supply a larger mini fridge, microwave and coffee machine. So if you plan to stay there any length of time, take your own snacks, etc. The parking lot is not secured, however I never felt threatened or concerned & I didn't have to pay absorbent parking fees.
Stayed for a weekend while I was in town for a wedding. Since I was short on funding for the trip I chose the Legacy based it's competitive price and location (it's right in the middle of downtown Little Rock, although downtown isn't very large) Other reviews led me to believe the hotel would be a tad run down, however I accepted the risk and booked anyways. The Hotel does show it's age, however it does have that old-timey charm that makes places like this a "boutique hotel". My room was in good shape, clean, and free of defects like peeling wallpaper, missing lightbulbs and leaky faucets. Also had a microwave and fridge, a nice little luxury for the cheapest room in the place. The lobby seemed well decorated to illustrate the hotel's past and the staff at the front were most friendly and helpful. It's not the Ritz, but much more homely and welcoming than a Motel 6. Overall a good Value. Would absolutely reccomend if you need a cheap place to stay in Littke Rock.
Instalación de comer y comida es suspenso
Fabulous Historic Hotel!
The hotel has character and ambiance. The lobby is beautiful and my room was well appointed. The staff was helpful and friendly. I absolutely loved the food served in Filibuster's (the bar/restaurant). It was phenomenal! The staff freshly prepared the dishes from original recipes. Truly a wonderful experience!!!
There were only two issues that, one of which was addressed immediately. The toilet in my room would not flush -- maintenance arrived quickly and corrected the problem. The other issue is that the main areas of the hotel were not adequately air conditioned. It was about 90 degrees during the day and the hotel lobby and restaurant/bar were uncomfortably warm. However, the air conditioning in my room worked very well!
Rica historia/Servicio al cliente excepcional
Conocer la rica historia hizo que mi estancia fuera un placer. La pátina que viene con la edad es insustituible. Recuerda a los hoteles boutique. El personal era amable y servicial. La ubicación es perfecta.
Ubicación - Decoración
El desayuno era pobre - patio era descuidado
simplicidad en el centro
Buena oferta en comparación con otros hoteles de la zona. Cerca de muchas atracciones del centro de la ciudad. Aparcamiento gratis, personal amable. Limpieza en la habitación muy profesional y atenta. Dales propina si puedes
El desayuno era mediocre.
Vestíbulo encantador. El personal era agradable. Buena ubicación.
Las habitaciones eran muy viejas y anticuadas. Los pasillos se veía un poco sucio. Las camas estaban limpias. El baño era pequeño. Por el precio no estaba mal.
Olor a humedad. Desayuno pobre
Si decides alojarte en Hotel Frederica, an Ascend Hotel Collection Member, disfrutarás de una fantástica ubicación en el centro de Little Rock, a solo 5 min en coche de Arkansas State Capitol Building y a 7 de William J. Clinton Presidential Center and Park. Tendrás servicio de recepción 24 horas, consigna de equipaje y caja fuerte en recepción a tu disposición. ¿Estás organizando un evento en Little Rock? En este hotel tienes a tu disposición 84 metros cuadrados de espacio con zona para conferencias y una sala de reuniones. Hay un aparcamiento sin asistencia gratuito disponible.
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