Happy Reception Boutique Hostel Marquês.

Ventanas grandes y poder ventilar l habitación..

Desde que entra en el edificio huele fatal, y entras al paramento y huele peor.. La habitación afortunadamente tiene una ventanas grandes.. El aseo muy sucio, la ducha horrible y sucia, llena de moho y se ve que está reparada al estilo chapuza,, por un poquito ms te uedas en un hotel ue te limpian la habitación todos los días.. No volvería ni loco. Este sitio!!

The location The size of the room

The door of the room does not close from inside. I tried many times but simple didn’t close. I had to put a chair to keep the door closed. The room had a lot of equipment:two heaters, big fan on the floor. Was looking like a deposit. The windows password painted on the wall was not the right one. They sent the right one by email so I think they could remove that on the wall.

Poor internet / the bathroom was smelling/ they did not even offer toilet paper/ arm chair in the room was broken/ the electricity system was broken - it was down every day/ poor heating -the room was cold / main entrance was broken and open the whole night/the location was hard to be found

It was dead cheap! And I could leave my luggage there after checkout, although it didn’t feel very secure as anyone else staying there could have had access to the locker.

Lots of messages back and forth, confirm this confirm that, send copy of ID. Nowhere near as simple as it sounds. Bathroom fittings are very tired, chipped shower basin, missing shelves etc. But at that price one shouldn’t expect any better, I suppose.

The room was ok but that is about the best I can say. As you will see below, my stay there was pretty much a disaster.

I booked to stay for 4 nights and wish I had left the first night. I did eventually leave early due to the horrendous time I had there. The first night, in the middle of the night, a strange man walked into my bedroom while I was sleeping! It turned out that the inadequate staff in the central office had given him the wrong room number and the access code for the lock for my room. I am a female, on my own and in the middle of the night there is a man in my room uninvited! I felt so unsafe and upset, not to mention having a night of disturbed sleep. I and the man contacted reception and they sorted him out with his room and I let them know how upset I was. The following morning they assured me it wouldn't happen again and convinced me to stay as I wanted to check out. Night two and again in the middle of the night someone (I think female this time) tried to gain access to my room while I was sleeping. They were banging on my door and other doors in the apartment trying to get in. They were trying to use the keypads for access on all the rooms and spent approximately an hour banging doors, making noise and eventually sleeping in the hallway. Again I contacted reception and they did not respond until morning. They apologised and said that the person was confused about which room they were in and that they eventually got into their room. I hope they had a better sleep than I did. I was going to check out but again as assured, nothing would happen again and as prices in Lisbon had skyrocketed and I was too tired to research properly for another room, I relented and stayed. Big mistake. Night three was peaceful and calm until about 5 am when the couple in the room next door started a screaming match at each other. They argued for about 10 minutes until I shouted for them to shut up. They quietened down for about a minute before going onto the balcony where they started arguing again. She was screaming at him for another 40 minutes or so. Disgraceful company.