Ventajas: Execelent service, good food, problem solvers, great facilities, one of the best hotels I've gone too in terms of service and commitment to the guest's experience. Will love to go back with my family. Very happy with our stay.
Ventajas: The view, food and friendliness of staff
Desventajas: Bed comfortable but quality of the room poor. Furniture tired. We were able to open patio doors but there was no proper balcony which we had paid for. The bathroom needed a complete refurbishment. The best part was the location with wonderful sea views.
Ventajas: Friendly service. Clean rooms. Management upgraded our room but was reluctant to assist us in finding reservation for New Year's eve outside of the hotel which held its own event. With a little effort we secured a reservation at Champers on our own.
Desventajas: Friendly staff but not always the most competent. Clean rooms but the windows are missing mosquito screens which are absolutely necessary. Internet extremely slow and the signal rarely reached the room. In summary, 5 star prices for 3.5 star quality.
Ventajas: I liked how friendly staff was! I arrived 3 hours later than I was supposed to, 2 in the morning and I was still greeted with a warm welcome! Housekeeping was efficient each day.
The bathroom is nice and spacious and the beds were warm and soft. The living room had a comfy couch and and kitchenette. It felt like a home away from home. Would definitely recommend!
Desventajas: I wish that we would have been able to use more than two devices on the internet connection. I could only connect my phone and my boyfriend's phone... wasn't able to add my laptop.