Ventajas: The service at four seasons is exceptional in every area. An amazing experience.
Desventajas: Everything was perfect
Ventajas: Amazing staff, great dinning
Ventajas: El servicio en el Four Seasons es excepcional en cada zona. Una experiencia increíble.
Desventajas: Todo fue perfecto.
Ventajas: Personal increíble, gran comedor
Este hotel de Miami para familias se encuentra cerca del aeropuerto, a menos de 2 kilómetros de Mary Brickell Village y Miami Convention Center. Museo y jardines de Vizcaya y Museo de la Ciencia Patricia And Phillip Frost también están a menos de 3 kilómetros.
Ventajas: Breakfast was great. We got there early and got an immediate upgrade as our room wasn't ready! No problem at all. The free shuttle was so convenient we were able to get around without a rental. Totally worth it.
El Residence Inn by Marriott® es el hotel de estancias prolongadas que lo ayuda a sentirse conectado mientras se encuentra lejos de su hogar y a mantener el equilibrio entre el trabajo y el placer. Nuestros alrededores hogareños lo invitan a relajarse y nuestro entorno comunitario lo hará sentirse a gusto.
Ventajas: good location near cruise ship terminal.
Desventajas: full beds are quite small. Queens would be better. Expensive parking. Just "OK" restaurant.
Ventajas: Restautant, room comfort, service
Ventajas: Location to cruise terminal.
Desventajas: $ 43.00 a night to park your car. Ridiculously expensive.
Ventajas: Nice modern clean facility. Great rooms.
Desventajas: Hour long wait in the business center just to collect a package.
Ventajas: Best hotel I have ever stayed at. It was amazing the restaurant Toro Toro was awesome. Everyone was so nice and on the 18th floor we had such a great view of the city!
Desventajas: My room was ready when I arrived.
Ventajas: Great Location overlooking the intercoastal and so convenient to American Airlines Arena. The Hotel is beautiful and the staff is friendly and very helpful. Breakfast buffet was excellent. We will definitely stay here again on our next trip to Miami.
Desventajas: There was nothing that we didn't like!
Ventajas: The friendly staff. Amber who checked me in gave me a higher floor so that I could enjoy the view of the city. The view was amazing.
Ventajas: Limpio, bien ubicado
Desventajas: Alojamiento agradable y cómoda cama!
Ventajas: Buena ubicación, cerca de la terminal de cruceros.
Desventajas: Camas son bastante pequeñas. Queens sería mejor. Aparcamiento caro. Restaurante "bien".
Este complejo con spa de la zona de Centro de Miami se sitúa a diez minutos a pie de Parque Bayfront y Miami Convention Center. PortMiami y Museo y jardines de Vizcaya también están a menos de 5 kilómetros.
Ventajas: Proximity to beach and Lincoln Mall. Our room was right off the pool which was super convenient. Front desk staff couldn't have been nicer especially when I disputed some charges at checkout out.
Desventajas: The facilities need maintenance. Particularly the pool area. Broken tiles and the bottom of the pool was chopping off in at least one large area. The bathroom also could use some maintenance. The vanity top had a chopper out of it and theme leftist was rusting in areas.
Ventajas: Location, pool area, room & bed comfort. It is located right out of the loud crowd on Ocean Drive, so it is a lot more chilled and relaxed. Overall, much better than all other hotels on South Beach.
Desventajas: I can't quite say it was a true 5 star experience in terms of appearance and for the premium price. But again, a lot better than the other hotels around.
Desventajas: I was charged twice for my staying and although I've contacted the site several times and it's been three weeks I still couldn't get my money back
Ventajas: Every staff member said hello to me. Staff was very friendly
Desventajas: The Spa experience was ok, Massage for a deep tissue was weak. The Sauna was not on, I turned it on but should be preheated for guests or what good is it. For $440 for 2 - 50 minutes massages I expect more.
Ventajas: The first night was a disaster. At about 5:45 p.m. I called down to report a loud fan/ motor annoying noise. They said they would send someone up. We left about 20 minutes later for a dinner reservation.When we came back later that evening it was late nothing had changed. we were to tied to do anything so we tried to go to bed. Sleep did not come for either of us easily and we were up a good part of the night.
The next day I complained and the girl offered us a $50.00 credit and would move us down from the top floor in the same proximity. the noise was probably from the motors on the roof.
Looking out after agreeing I saw all the fans from the building next door so I called back and said it was not acceptable. I was turned over to the Rooms manager (Emily) who was excellent we were moved closer to the front of the building, no noise good sleep a Ritz Carlton experience. First day terrible second day great. Not sure how to evaluate
Ventajas: Staff, location
Desventajas: Not up to Ritz standards! More like a motel
Ventajas: Location is perfect for experiencing all that South Beach has to offer; staff was fantastic and very accommodating; food was very good;
Desventajas: The way of the travel world now appears to be to charge little bits (or more) for every little thing, this was no exception.
Ventajas: I like the location and the beach area.
Desventajas: The room had big stains on the carpet & it was not well maintained or cleaned.
Ventajas: Kelly at check in, superb. Ziggy, beach manager above and beyond. The beautiful lady who delivered room service at 1 AM and serenaded my daughter with a lovely Happy Birthday. All the staff were friendly, and excellent!
Desventajas: The lobby decor. Also, no coffee shop.
Desventajas: Me cobraron dos veces durante mi estancia y aunque me he puesto en contacto con el sitio varias veces, ya han pasado tres semanas y no me han devuelto el dinero.
Ventajas: El personal y la ubicación.
Desventajas: No está a la altura del Ritz, más como un motel.
Ventajas: Ubicación perfecta para vivir todo lo que South Beach tiene que ofrecer. El personal era fantástico. La comida era muy buena.
Desventajas: Parece que a la hora de viajar siempre quieren cobrar por cualquier detalle y este no era una excepción.
Un destino icónico en uno de los distritos más legendarios de South Beach
Desventajas: Concierge was nice but he did not explain that there was an additional charge for parking. He gave me a ticket that I thought I would show at my departure next day but at the parking place they would not let me go without paying. That was a surprise for me. Also, at the front desk they did not ask me if I was a member of the Marriott hotels, I am, so I could have given them my name and number to add points or miles.
Disfrute de la comodidad, la funcionalidad y la perfecta elegancia del Residence Inn Miami Airport. Se encuentra a menos de 10 minutos del aeropuerto internacional de Miami (MIA) y ofrece un servicio de traslado gratis entre el aeropuerto y el hotel que facilitará sus viajes. Otros destinos cercanos incluyen el Hard Rock Stadium y una impresionante variedad de tiendas, restaurantes y locales de vida nocturna. Tras un largo día de trabajo o diversión, siéntase como en casa en una suite Studio, o de uno o dos dormitorios con conexión WiFi gratis, cocinas totalmente equipadas y áreas independientes para trabajar, relajarse, comer y dormir. Antes de salir a explorar las incontables atracciones de Miami, aproveche el desayuno bufé gratis. Cuando regrese, practique ejercicio en el moderno gimnasio o la resplandeciente piscina al aire libre. Los lunes, martes y miércoles al atardecer, disfrute de los encuentros sociales gratis con cerveza, vino, camión de comida y la mejor compañía. El hotel también ofrece un pequeño salón de eventos para reuniones y ocasiones sociales. ¡Reserve su estancia hoy mismo!
Ventajas: The staff were helpful, responsive and genuine. The room was comfortable and clean. We caught a really great deal on Expedia.
Desventajas: The cost of snacks/beverages
Ventajas: This hotel is the go-to for my wife and I whenever we're in Miami. The staff is fantastic and the rooms are beautiful! Very close to incredible restaurants and bars too!
Ventajas: Las camas nefastas los colchones no había ni teléfono para el Front Desk jamás contestaban para ningún servicio gritos en el cuarto de alado pésimo vista con cuerdas pésimo cuarto si me gustaría que me regresarán mínimo la mitad de lo que gaste
Desventajas: Servicio camas ruido teléfono vista estaban arreglando se veían cuerdas hacían ruidoso me apareció u. Tipo en la ventana de repente limpiándola no avisan pésimo
Ventajas: Hotel facilities seemed good but couldn't use many of them.
Desventajas: Pool overrun by near-naked chemically stimulated revelers. Incredibly noisy till small hours of morning. Phones in room didn't work.
Ventajas: Fantastic views, great location, comfortable beds. Staff was incredibly friendly and helpful. Clean, nice room
Desventajas: Our shower, nor our phones, did not work. Fortunately, we were only staying for a single night, which made the problem not a big deal. Also, pools were not heated. They have two BEAUTIFUL pools, but no one dared to be in them at all because they were absolutely freezing. A shame, really.
Ventajas: The views were pretty nice. The room was comfortable, except for the constant racket of music, construction and traffic, not to mention the binging from the elevator
Desventajas: Super noisy. Disorganized. Staff not very helpful
Somewhat snobby clientele.
Ventajas: Location and staff
Desventajas: Dirty, loudy, parking, people hosted.
Ventajas: Loved the location, restaurant and bars
Desventajas: I wish they had coffee available for longer in the am, start earlier and end later, I missed it every day, either I was leaving to early or too late
Ventajas: The staff went over and beyond to help make our stay comfortable-including an early check in and later check out to accommodate our flights. Well done!
Rooms are nice size and had great views of the harbor and city lights. Would definitely come back again!
Desventajas: Price for parking is steep.
Ventajas: No good signal tv, I can not go to pool for private pool party.
Ventajas: Outstanding service
We have stayed at Epic many times, but this was the first time bringing the kids. The kids had a wonderful time. As a family we cannot wait to come back!!
Desventajas: each stay at Epic has been an exceptional experience, which is why it's our hotel of choice when visiting Miami.
Ventajas: Room quality, location, pool, gym, breakfast area, Lobby, In-Room dining experience was terrific.
Desventajas: Bed linens were not soft, very rough and low quality. Pillows much to big and thick, no choices for pillows. Took one hour and three calls to get extra towels.
Este hotel de lujo se encuentra en la zona de Centro de Miami, a menos de 2 kilómetros de Parque Bayfront y Miami Convention Center. PortMiami y Museo y jardines de Vizcaya también están a menos de 5 kilómetros.
Ventajas: The city view room we had. And the shower.
Desventajas: The elevator machine noise from our room
Ventajas: Room was nice and staff were very helpful.
Desventajas: What is the deal with the parking? Parking lot in the building as well as other structures surrounding the building were all empty yet they were charging $30 a night to park. Don't understand how this is a thing.
Ventajas: Great location in Brickell. Close to Metromover and the bay. Rooms start on 16 so you definitely have a view. The Bar@25 is awesome. Priced for the view, but you won't find it anywhere else.
Desventajas: The lobby is on the 25th floor, but the guest rooms were below so you need to use a different elevator to get to them. The carpetting was dirty in the halls. The reqding lights in the room were old and only some of them worked. The radio was old and not compatible with newer iphones.
Ventajas: The view from the bar (25th floor) was stunning, the rooms are well kept, and the hotel overall was very clean
Desventajas: The bellhop left our luggage pieces on the cart at the entrance and never brought them up (we went down and got them), it costs $30/day to self-park (no in-and-out privileges, so more if you leave/come back), while the map shows it close to the water the closest beach is a 15 minute car ride away, and the rooms and bathrooms felt a little dated/worn
Desventajas: I stayed here because I was working late & didn't feel I could drive home, which is more than an hour away. I checked in at 4:AM & had arranged to check out around 1:PM. It seems that the cleaning staff did not look at the notes in the computer for my eventual check out and on 2 different occasions, one at 9:AM & the other at 10:AM, they attempted to gain entry into the room to clean, I suppose, and the door made a tremendous noise as I had put the security latch on it. This was quite disturbing, having been woken up twice. Check the computers!
Ventajas: The staff was very accommodating, outgoing and friendly.
Desventajas: Upon arriving early we had to wait for a room, no big deal, check-in wasn't until 3pm. For the inconvenience we were given a free wi-fi code. The code never worked. I would have been discouraged to buy the wi-fi and then not have it work.
On Saturday night, our room which faced West, could hear loud party/club music until after 2am. It may have gone longer but that's when we finally fell asleep.
The tv was old, outdated and did not work well. The channel was stuck on the "movie" channel, however it would not let us select/rent any of the movies.
Ventajas: Very clean, modern, and luxurious.
Ventajas: Front desk was friendly. Room was clean, coffee in the room was good, great bay view and I didn't get out much but the location seemed perfect to me!
Desventajas: How the snack bar was out in the open tempting you but all of it was for a fee, it should be locked up unless I request for it to be opened. Can't imagine what parents with children go through to keep them from munching.
Desventajas: Restaurant service has to improve
Desventajas: Valet yelled at me because I was never charged. I even asked the front desk why I was not billed. Turns out they spelled my name wrong and were not able to bill my room. I don't think that I should have been reprimanded for their spelling error.
Ventajas: La habitación con vistas de la ciudad que teníamos. Y la ducha.
Desventajas: El ruido de la máquina de ascensor desde nuestra habitación.
Ventajas: Muy limpio, moderno y lujoso.
Este hotel de Miami para familias se encuentra cerca del aeropuerto, a menos de 2 kilómetros de Mary Brickell Village y Miami Convention Center. Museo y jardines de Vizcaya y Museo de la Ciencia Patricia And Phillip Frost también están a menos de 3 kilómetros.
Ventajas: The hotel was over the top. The rooms were spacious and beautiful. The views were incredible. Staff was friendly and helpful. The roof top pool and bar were inviting. Would stay here again. Beach was within walking distance.
Ventajas: Can't beat the location rooms are nice clean and big
Desventajas: Staff could be friendlier and easier to access
Ventajas: Easily accessible
Ventajas: The views, the balcony, everything was excelent!!!
Ventajas: nice hotel.
Desventajas: ANTS in our room. Faucet in bathroom so loose it almost came off.
Went to the front desk, to ask for the M.O.D. the lady went into the Staff Only office. Elizabeth, came out to assist me. I asked, if she could have someone fix the faucet and get rid of the ANTS. She told me she would. (no sorry for the inconvenience) When we returned from shopping about 2 hours later. I asked Elizabeth, if things had been taken care of. She, told me yes.
They fixed the faucet. However, we still had ANTS. I went to the Publix Grocery store, around the corner and purchased some RAID Ant killer, and sprayed the room myself.
My wife and are retired, and have traveled many places and numerous hotels. This is a first for ANTS.
When checking out at the front desk. They, never asked, how was your stay or hope your stay was good, pleasant or anything, just checked out.
Ventajas: Beautiful hotel with an awesome view of the ocean. Great service; great food!
Desventajas: It was pretty expensive.
Ventajas: We got a good rate for this hotel. We did a work event at night and the pricing was reasonable. The staff was super friendly. The hotel lobby is gorgeous. The rooms are clean and spacious. A standard room has a sleeping sofa and two bathrooms, so you can easily stay here with the whole family. Per night we had to pay a mandatory resort fee ($25) and it included towels, water, beach chairs/umbrella, etc. The upstairs pool is for adults only (with stunning ocean views). Both pool areas are well run. It's conveniently located at the beach. The gym also has ocean view. It's clean, modern and spacious and has quite a lot of equipment (for a hotel gym).
Desventajas: The restaurant close to the upstairs pool was poorly run. We went there for lunch. The food was excellent, but the portions were small. The waiter was friendly, but not focused and kept walking away and it was a struggle to get the drink and food order in for the entire group.
Ventajas: The hotel was in contact via text and email starting the day before our arrival. Staff was very efficient and friendly. We were so excited to be let into our room at 10 am to clean up and rest for a lunch meeting with a local relative. We had a beautiful lunch on the patio looking out toward the ocean. Our room far exceeded our expectations. Very nice! I would definitely recommend and return this hotel.
Ventajas: Beautiful design and gracious, responsive staff. Beach is unbeatable, and location was practical for shopping and casual dining as well. A bit far from South Beach acene, but we liked that.
Ventajas: This hotel is impressive from the moment you step inside, the design screams class and comfort. My wife and I really enjoyed our stay, our room and view were equally delightful and inviting, the fitness room had amazing views, the adult only roof pool and hot tubs make for a perfect getaway from kids. We will definitely stay here again.
Desventajas: The additional charges like parking were a bit higher than other hotels, but not enough that it would stop us from visiting again.
Ventajas: The costumer service was amazing! Whatever and whenever you needed something they were right there to serve you!
En Grand Beach Hotel Surfside, podrás pasar el día en la playa disfrutando de cabañas, sombrillas y tumbonas, y practicar actividades como submarinismo, buceo con tubo y parasailing en las inmediaciones. Dispone de 3 piscinas al aire libre donde divertirse, y un spa donde regalarse un momento de relax, con masajes de tejido profundo, peelings corporales o tratamientos faciales. En primera línea de playa, The Restaurant ofrece cocina internacional y sirve desayunos, almuerzos y cenas. Un gimnasio y 4 bañeras de hidromasaje son otras de las instalaciones destacadas, y las habitaciones de este hotel de lujo ofrecen toques agradables como estación de conexión para iPod y albornoces.
Ventajas: Good location in South Beach and on beach. Chair and towels included in resort fee.
Desventajas: Small Pool
Desventajas: Pool was out of commission, there was jack hammering going on early literally outside our balcony. Staff was not responsive to complaints. Horrible stay. Horrible staff
Ventajas: The rooms were beautifully appointed
Desventajas: The hotel was under construction which we knew and expected. That was not a problem. But the service was terrible and the service people even a bit rude, The common places were not clean and were often trashy, and overall it did not live up to the standards of the cheapest Marriott I've ever stayed at.
Ventajas: The customer service and the people at check in and at the hotel
Overall were great .
Desventajas: I loved whole time there , nothing negative to report.
Ventajas: Great access to the beach and ocean drive. Clean, great looking rooms with fantastic views. Also very attentive and professional staff! Highly recommend!
Desventajas: Would be nice if the recliners, towels and umbrellas on the beach were complementary to guest of the hotel. But, south beach in general is pricey.
Ventajas: The location is great because it's a beachfront hotel. Front desk staff is very courteous and nice.
Desventajas: Not the service I expected. The valet staff is not the most welcoming at all. No warm greeting or smiles at all. I was really dissatisfied with the quality of the room. I had called ahead to get a preference of room. I got a room that was on a low floor and with no city or beach view like their website states. The worst part is that this particular room has a balcony that is in the view of the next rooms balcony. Meaning that our neighbors can walk out of their room and look directly into our room. We had to keep the blinds closed the whole stay for privacy. That was the worse part. Very disappointed. Lastly there wasn't a hairdryer and housekeeping opened out door an hour before checkout time.
Ventajas: Near the beach. Comfortable beds
Desventajas: One day not enough towels. Another day one of the bath robes removed.
Ventajas: Location, quiet and staff
Desventajas: bathroom sliding doors and dirty floors.
Ventajas: Room amenities staff location
Ventajas: We were down for the Miami Boat Show, which we attend every year. I must say, through all the years we have attended, this was the cleanest, most comfortable & friendly hotel we have stayed in. The staff was great, very attentive. Cleanliness is most important for us and this place passed with flying colors. We also had our puppy with us and everyone was great with her. The newly renovated room was super cozy. The entire hotel is undergoing renovations but it wasn't even a bother. Looking forward to seeing the end result! I would stay here again.
Desventajas: Honestly, the only downfall was location. We were a bit farther south and A taxi ride vs walking distance from where we needed to be BUT we would totally stay here again.
Ventajas: The location
Desventajas: The family room which is too small for 2 adultes with 2 kids
Ventajas: This Marriott is a beautiful hotel. You walk right onto the beach. The staff is wonderful. They are attentive, friendly, courteous, and overall just genuine about wanting to please customers. This hotel is one of the nicest hotels we have ever stayed at when taking into consideration the overall experience (i.e. Location, staff, cleanliness, accommodations, pool area, etc)
Desventajas: The rooms are a little on the small side.
Descubra la definición de estilo en el Marriott Stanton South Beach. Nuestro lujoso hotel en South Beach se encuentra cerca de una gran variedad de atracciones populares, que incluyen Lummus Park, el Miami Beach Convention Center, el Miami Beach Golf Club y el centro comercial Lincoln Road, famosas tiendas de diseñadores, restaurantes y bares. Las arenas blancas y aguas cristalinas del Océano Atlántico quedan a pasos de nuestro hotel y el Aeropuerto Internacional de Miami (MIA) está a sólo 20 minutos. Varios museos y galerías quedan muy cerca de la propiedad. Después de un día memorable, regrese a nuestro hotel y relájese en elegantes habitaciones equipadas con todo lo que necesita para una estadía exitosa y relajante. Vea sus programas favoritos en televisores LCD con canales de cable y satélite, o manténgase al día con el trabajo en espaciosos escritorios, sillas ergonómicas e internet de alta velocidad. Disfrute de magníficas vistas al mar y a la ciudad y duerma profundamente en nuestra suntuosa ropa de cama. Por la mañana, visite Deco Blue Restaurant & Bar, nuestro restaurante abierto todo el día. Durante el desayuno, disfrute de huevos preparados a su gusto y pasteles recién horneados. En la tarde, pruebe exquisitos filetes, mariscos frescos, pizza, pasta y cócteles hechos a mano. Nuestro hotel también cuenta con una cafetería Starbucks, un chocolatero y una tienda de cigarros. Si quiere mantenerse en forma durante su estadía, visite nuestro gimnasio, equipado con una gran variedad de pesas y máquinas cardiovasculares. Si prefiere relajarse, aprovéchese de nuestra piscina al aire libre, o haga una cita en nuestro lujoso spa, que ofrece masajes, tratamientos faciales, manicuras, pedicuras y más. Si está planificando una boda o evento corporativo en South Miami Beach, reserve uno de nuestros hermosos salones de reuniones. En nuestro hotel de South Beach, su satisfacción es nuestra prioridad. ¡Haga su reserva hoy!
Desventajas: Sounds complaints by the pool in the middle of the day
Ventajas: Good location
Desventajas: Pictures are way too hyped. Hotel is not that bad but not as good as described.
Ventajas: Beautiful decor, pool. Not too big for its britches. Parking was a definite bonus (not free, but there!!). All staff accommodating. The Front Porch restaurant was fabulous for breakfast/brunch. There is a wait on the weekends. Location is great!
Desventajas: The 'hidden' resort fee. If it's mandatory, just charge more for the room. I hate the nickel and dime stuff, especially at this price point.
Ventajas: Very elegant rooms, great and freindly staff,i liked the new coffee machine
Ventajas: We loved the size of the room, the decor and the cleanliness factor. The towels were super plush and all the added features like a bottle opener, champagne flutes, wine glasses and extra mini fridge were very much appreciated and used by us!
Desventajas: Everything was perfect. We cannot fault this hotel at all. Even upon entrance, the hotel has a signature smell which is just gorgeous.
Ventajas: Very nice hotel got exactly what I was looking for a romantic stay
Ventajas: What a fantastic hotel. Extremely helpful staff (especially of the front desk). We stayed in the spa suit.
Ventajas: I loved the cleaniness and the great staff.
Desventajas: No issues noted
Desventajas: Ice machine 2nd floor was broke
Ventajas: Excellent abeyance
Ventajas: The location was excellent.
Desventajas: Hotel in need of renovation. Does not live up to star rating.
Este hotel de ambiente romántico de la zona de Barrio de South Beach se sitúa a quince minutos a pie de Miami Beach Cinematheque, Centro de bienvenida Art Decó y Playa del parque Lummus. Lincoln Road Mall está a 1 km de distancia.
Ventajas: Wonderful place away from the nightlife of ocean avenue. Wonderful staff!
No happy hour on Monday
Housekeeping was slow and at times forgetful
Ventajas: Everything was just wonderful. Very nice and beautiful place.
Este complejo de ambiente romántico de la zona de Barrio de South Beach se sitúa a diez minutos a pie de Playa del parque Lummus y Centro de bienvenida Art Decó. Lincoln Road Mall está a 1,8 km de distancia.
Desventajas: We stayed there for a week and we didn't like:
- Noisy, music everywhere, very loud, not smooth nor relaxing
- noisy guests that staff did not stop, in my case, people came to the lounge with their own speakers
- noisy rooms, better get out early, before 9 am or housekeepers will let you know you are lazy
- fees for everything, it's ok to pay for additionals, but resort fee is not worth it (and it's a hidden cost), valet excessive, fees for receiving packages is expensive.
I would recommend to bundle better tariffs and consider flat fees or caped fees for those who stay several days.
After the second day, we ended trying to avoid every reason to stay in the hotel during the day. In particular, we avoided the pool, only one time tried to spend the morning there but could not resist the music of the hotel and the personal music of some guests.
Ventajas: Great location, friendly and helpful staff, spacious and clean room, very nice facilities (indoors and outdoors), renovation of reception area a major improvement.
Ventajas: I had a very pleasant stay, the staff was amazing.
Ventajas: The view from the room
Desventajas: The Roach that was crawling around the room. Took forever for housekeeping to respond to compliant
I had to call the Loews 1-800 number to get service after calling front desk
Ventajas: The hotel was beautiful ocean front view balcony view.. Very close to ocean drive an Lincoln mall rd. We really didn't need a car.. O yeah right on the Beach.. They have beautiful outside water plaza where I got on my need an she said yesss
Desventajas: ATTN we were notified before our stay way before our stay there would be construction but how would I know I'd get the room right next to all the banging and beating
Ventajas: Location, layout
Desventajas: Drilling & hammers right by my room at 7a. I can understand 10a. For those from Ca this means it started at 4a
Partying, LOUD rap music , yelling from balcony on my floor. I complained and NOTHING was done
Desventajas: Under construction; noisy
Ventajas: I loved the hotel was right by the beach
The amenities including the spa, banana boat, beach chairs and excellent customer service
Ventajas: Pool area was beautiful, and open 24 hours! Love how the hotel was right next to the beach. Staff was very helpful and friendly.
Desventajas: Price of food and drinks at the pool / beach was expensive, but it was what I expected when booking the hotel. Beach chairs were included in the resort fee, which was nice, but the fee didn't include a beach umbrella with the chairs...the umbrella was an extra $25 for the day (and we absolutely needed the umbrella because it was so hot outside).
Ventajas: the hotel amenities were fine, meals were good not exceptional. pool is nice as is beach access.
Desventajas: i don't recommend for a vacation setting. hotel is very large, busy - not relaxing for a couple. Lacked the intimacy and romantic touches of other hotels catering to vacationers vs. business.
Ventajas: Hotel is good but pricey for its accommodation .building is little old .
Desventajas: Beach is too far from hotel. Bathroom is small for the price paid for room
En Miami Beach, este hotel en primera línea de playa ofrece una buena ubicación en el casco histórico, a quince minutos a pie de New World Center, Lincoln Road Mall y Centro de bienvenida Art Decó. Playa del parque Lummus está a 1,2 km de distancia.
Ventajas: Hotel Excelente tudo e perfeito vou voltar para ficar mais vezes
Ventajas: Amazing location, beautiful balcony and loved all the pools!
Desventajas: Wish there was a adult only pool
Ventajas: The room's view of the ocean! Wow!
The room's layout - bed, space, yuge bathroom, closets, room safe, fridge... perfect.
The parking valet, bell staff and counter staff were on their game and made our entrance and getaway as easy as it can be.
We will be back! Thanks Eden Roc.
Desventajas: Canceled reservation with one day's notice.
Ventajas: Relaxed pool environment
Desventajas: Service by staff was slow
Ventajas: The valet and restaurants service was ok.
Desventajas: It was dated. The sheets in the bed were torn up. The phone was dirty. The fridge was broken (found out about that after 200 in good spoiled ). There was some woman that I could only say was a pimp yelling and cursing on her cell phone. When we asked if she could be removed they told us that she brings them a lot of business and is there all of the time. The elevator was old and their food was disgusting. I would never even walk through that place again even after they renovate
Ventajas: Right next to Fountainbleu. On the beach. Solid amenities. Nice bar scene at night.
Desventajas: A little up from southbeach. Wish it was closer but you cant complain. Long walk to convenient stores
Ventajas: Overall very good experience. Excellent location and service.
Rooms are clean. Spa was lovely.
Desventajas: Upper pool is under construction and spa pool in bad need of renovation. The beach facing bar/ restuarant will also be a huge amenity when open (in the spring?) but I missed having a second food option onsite and ended up going next door.
Ventajas: Eden Roc's resort is nice. The private beach and pools are the best part of the hotel. Cabana restaurant was also good - but, they don't serve brunch and stop serving breakfast at 11am (a little early if you're on vacation). The food is a bit over priced as well. It's a good place to bring your family.
Desventajas: DONT STAY AT THIS HOTEL. WAIT UNTIL THEYVE FINISHED RENOVATING. The majority of the hotel is under construction. The entire lobby is closed off with white curtains due to the construction, leaving only the elevators and front desk assessable. The set-up makes the hotel dark and depressing. The decor is outdated. The staff at the front desk was not friendly at all. Most of all, the rooms in the main tower are NOT what you will expect them in a resort. We stayed in a deluxe king room and it was tiny! The view was terrible! If you're going to stay here you have to stay in the ocean view tower and don't be afraid to pay for the best rooms available: only then will your stay be worth your buck.
Ventajas: Staff was very friendly, courteous and accomodating, food and drinks were delicious. The beds were so comfortable that I did not want to get up. The convenient access to the beach was great, as well as the beach chair amenity, twas welcomed! Due to the inconveniences my sister, cousins and I were given complimentary tickets for drinks and breakfast.
Desventajas: Some staff were not truthful when faced with conflicting situations, which led to a lot of unwanted and unnessary aggravation, and wasted time. A lot of renovation was, and still is taking place, which also added to 2 of 4 elevators being unaccessible. Thus waiting for the elevator was a task. And getting on the elevator was another task, then getting to your room or the lobby was another task in itself. Had I known about the renovation that I was not told about, I would have booked another hotel. The room was not a replica of the luxurious room that was pictured. The refrigerator was not working, thank God I did not have my kids with me.
Desventajas: Renovations were taking place during my stay. It was extremely loud. Difficult to enjoy my room or time at the pool.
Desventajas: The only issue was all the construction we were NOT warned about!!
En Miami Beach, este complejo en primera línea de playa ofrece una buena ubicación en el distrito de espectáculos, a menos de 5 kilómetros de Centro médico Mount Sinai, Lincoln Road Mall y Centro de bienvenida Art Decó. Playa del parque Lummus está a 4,8 km de distancia.
Ventajas: Nice big room, very clean, staff was very nice! Loved the Pawnbroker rooftop bar/restaurant....great atmosphere! Close to Bayfront Park area and Brickell Avenue and Marlins Park.
Desventajas: No ice machine on floor and had to get ice from room service. The regular restaurant was closed for renovations. They charged a hotel fee for their continental breakfast even if you didn't eat breakfast.
Desventajas: The location is terrible nothing to do around there. Customer service is terrible very rude staff especially in the restaurant. Will never stay there again.
Desventajas: There was nothing open including room service and there was a dead cockroach in our room.
Ventajas: The Langford is absolutely beautiful and I loved its character! They managed to maintain a lot of its unique architecture with modern touches. The downtown location was convenient for all of the things we wanted to do.
Desventajas: I didn't like the breakfast situation. When I booked online, it said out breakfast would be included, however, when we went upstairs the first morning we were immediately accosted about our breakfast coupons and then told we could only have the pastries, coffee, and orange juice, since we didn't have the coupons. I'm 6 months pregnant and had my 1 year old daughter with us, so this was very frustrating. But there were several options within walking distance. Also, we wanted to use the sky lobby while we were there, but there was some kind of model casting going on all day both days we were there so it was packed.
Ventajas: The staff was incredibly friendly and accomodating. The rooms were smaller, but clean and chicly decorated. PB station had delicious food and the rooftop bar was fun!
Ventajas: How courteous the doormen and front desk employees were, great shower. Nice comfy bed.
Desventajas: Apparently requesting a second bucket of ice is an unreasonable request. Not according to the front desk but to whoever tells the person that actually comes to your door. This was off putting to say the least.
Desventajas: La ubicación es terrible, nada que hacer por allí. Servicio de atención al cliente terrible, personal muy desagradable, especialmente en el restaurante. Nunca me alojaré allí de nuevo.
Ventajas: El personal era increíblemente amable y servicial. Las habitaciones eran pequeñas, pero limpias y elegantemente decoradas. La estación PB tenía una comida deliciosa y el bar de la azotea era muy divertido!
A solo 6,4 km del aeropuerto, The Langford Hotel ofrece una terraza en la azotea y una excelente ubicación a cinco minutos en coche de Miami Convention Center. El bar en la azotea es perfecto para tomar algo en buena compañía; y, a la hora de comer, puedes pasarte por PB Station, especializado en cocina americana, que sirve desayunos, almuerzos y cenas. Las habitaciones de este hotel elegante ofrecen toques agradables como estación de conexión para iPod, ropa de cama de alta calidad y albornoces.
Ventajas: Historic hotel but kept as a new facility.
Desventajas: Memorabilia from Frank Sinatra, Dean Martin, Sammy Davis Jr
Ventajas: It was nice being on the beach. The pool area is beautiful.
Desventajas: The rooms are dated. No recent upgrades.
Cleanliness is questionable. Everything is super expensive on the property. $12 for a ginger ale, $10 for a bottle of water, and $30 for an alcoholic beverage on the beach.
Doesn't make sense when you are supplied with the most generic soap, shampoo, and conditioner in your room. Nothing is beautiful in the actual hotel rooms. Only the amenities, restaurants, lobby, and pool areas are aesthetically Pleasing. I will not stay there ever again.
Ventajas: Everything you needed was at the hotel
Desventajas: The beds were very uncomfortable making it hard for me to enjoy my stay there. with the money you pay for the hotel the beds should be comfortable, giving you an at home feeling. The suite rooms we were in smelled very old
Ventajas: Location was excellent. The staff was very welcoming and incredibly helpful. The buildings are beautiful and everything was easy to use and easy to navigate. Overall the best hotel experience by far!
Desventajas: N/A-Very impressed with everything!
Ventajas: The hotel is clean and the rooms are comfortable
Desventajas: The staff is unfriendly and rude. They constantly remind you of what you "can" or "cannot" do as if you are in an airport. They have an extremely poor customer service as a whole. I travel to
Miami quite often and there are plenty of other 5-star hotels on Miami Beach that in my opinion have better customer service and are not filled with juvenile delinquent guests.
Ventajas: Stayed in the Chateau tower which was better than Versailles.
Desventajas: It's a bit north of South Beach but not too bad.
Ventajas: Location, room ,restorants,everything
Desventajas: Fees for beech furniture rent
Ventajas: Pool and spa nicely designed
Desventajas: Got there and found there were nerds and lipstick on the carpet as well as a big wet mark. I called front desk to see if the room had been cleaned and they said they didn't known but they could connect me to house keeping to see if I could get someone to come clean it. I said "can't you do that" she just said would u like me to give you house keeping number or not. Then on Kayak it soecifically says on some options "no breakfast w this deal" so I picked the higher price option bc it did not say that. I get to hotel and they tell me
Breakfast is not included. Then I try to go to spa and they charge me more money even after I showed them
My Kayak reservstion says spa included. Later that night I come back to the room to find it was never cleaned. I wouldn't even have complained about any of this had I not paid over $400 for the one night I stayed here.
Ventajas: The property is amazing! The pools are great - got a little crowded on the long weekend - but very enjoyable. We had an oceanfront room and the views were breathtaking.
The beach access was really good and you got free beach chairs.
Its a little away from south beach and all the shops and restaurants - but we knew that going in.
Room service was not up to par - they routinely forgot to replenish our coffee/ sugar.
Desventajas: The food was just OK - and the price for food and drinks was exorbitant.
Valet only parking and it was $45 per day!!
Desventajas: The pool is closed very early
Ventajas: Amazing hotel. A little bit of a struggle to get a pool chair in the morning, but the room and views were spectacular
Desventajas: A little far from all the excitement in south beach
Ventajas: Beautiful hotel
great night life
En Miami Beach, este hotel en primera línea de playa ofrece una buena ubicación en el distrito de espectáculos, a menos de 5 kilómetros de Centro médico Mount Sinai, Lincoln Road Mall y Centro de bienvenida Art Decó. Playa del parque Lummus está a 4,6 km de distancia.
Ventajas: Once I was able to check in, everything was cool. Thanks to Frances.
Desventajas: The manager on Friday wasn't able to check me in and I was forced to find another hotel even after making a reservation through a 3rd party site because she couldn't figure out how to swipe a credit card. The machines need to be updated and her inability to rectify a simple situation was ridiculous. Unfortunately, I had to stay at another hotel due to her incompetence. Disappointing at best.
Ventajas: Excellent staff, friejdly, competent, professional.
The ownership, managment and staff all appeared to be good examples of people. From all aroind the world who were respectful of the Land of Oppprtinity and striving - by hard work - to make a good life for themselves. Plus the Facility was tops. Great value.
Ventajas: Courtesy and friendliness of employees.
Desventajas: No problems
Ventajas: Friendly staff
Ventajas: Nada, it was HORRIBLE
Desventajas: The rooms are dirty, loud air conditioner, Very Rude Staff! For the amount for one room 141.00 three star!!!! Please!!! Then had the audacity to not offer free breakfast. To insult me even more I was given 5% of ticket for my meal!!! Wow!!!
Ventajas: The staff was very professional and friendly. The room was comfortable and clean. Housekeeping was the best.
Ventajas: Very nice staff
Washer dryer good $6.00 to wash and dry $12:00 if you need to split colors and whites.
Asked for balcony and king size bed. Thought would have nice view from balcony, yet looked at back carpark and back of shops, lock on sliding door is broken so they have rod to stop door.
Just ok, yet I will say the staff are excellent, very friendly and very kind 10/10 for the staff.
Comfortable yet do not expect too much.
Ventajas: Location and staff
Desventajas: Price was very high for Best Western and the amenities at this particular hotel.
Ventajas: Cortesía y amabilidad de los empleados.
Desventajas: Sin problemas
Ventajas: Personal amable
Ventajas: El personal era muy profesional y amable. La habitación era cómoda y estaba limpia. La limpieza era el mejor.
El Best Western Plus® Windsor Inn de North Miami está situado a solo 16 kilómetros del Puerto de Miami y a 27 kilómetros de Fort Lauderdale. Nuestros huéspedes podrán disfrutar de lo mejor del sur de Florida y obtener fantásticos descuentos en el Best Western Plus® Windsor Inn.En las inmediaciones del Best Western Plus® Windsor Inn los huéspedes podrán encontrar una gran cantidad de lugares de interés y actividades de recreo, entre las que se incluyen numerosas tiendas y restaurantes locales así como actividades de ocio. Durante su estancia en nuestro hotel, no olvide visitar el recinto American Airlines Arena, el estadio Pro-Player, el club de campo Miami Shores, el acuario orientado a las familias Seaquarium de Miami y el Parque Estatal Oleta. En un radio de 6,5 kilómetros del hotel podrá encontrar varias universidades, entre las que se incluyen la Universidad Johnson and Wales, la Universidad Barry y la Universidad Florida International. Además, a poca distancia en auto del Best Western Plus® Windsor Inn, los huéspedes podrán visitar alguna de las ciudades vecinas, entre las que se incluyen Miami Shores, Miami o Fort Lauderdale, o visitar las playas más populares de la zona, entre las que se incluyen las playas de Bal Harbor Beach y South Beach.Tras un día de recorridos por la zona, vuelva al Best Western Plus® Windsor Inn y relájese en una de nuestras habitaciones equipadas de forma muy completa con televisión por cable vía satélite y acceso a Internet de alta velocidad. Entre otros servicios de este hotel de North Miami se incluyen una resplandeciente piscina al aire libre, personal multilingüe y un salón de cócteles donde los huéspedes podrán tomar algo para comer y relajarse tras un día en la ciudad.Los huéspedes en viaje de negociosque se alojen en el Best Western Plus® Windsor Inn apreciarán asimismo los servicios de negocios del hotel y la proximidad al Departamento de Sanidad del Estado de Florida, el Puerto de Miami, las empresas locales de construcción y negocios relacionados con la iglesia.Realice su reserva en este hotel de North Miami, Florida, hoy mismo y ahorre en el Best Western Plus® Windsor Inn. Disfrute de su estancia en nuestro hotel.
Ventajas: It was easy to book through kayak search engine. Check in was super fast.
Desventajas: We had 2 double beds, husband and wife slept in different beds.....
-"Nickel & Dime" you on several costs such as:
*water bottle in room
*using fridge in room for own belongings
*parking ($18/night USD)
*morning coffee ($3-5)
-No complimentary breakfast (hot buffet $24)
-No surrounding restaurants within walking distance
-Multiple younger adult events (ie. proms, graduations) that was a little inconvenient.
-Room was not as cleaned as previous Hilton's I have stayed at before (ie. dusty, old soap crusted on shower soap holder)
-Strict with early check-in fee ($35). Arrived at 2pm, wouldn't waive fee for checking in at 3pm
-Short trip to airport
-Nice pool/gym facilities
-Very friendly and helpful staff
-In general, facility was clean and aesthetically appealing (excluding aforementioned example above).
Recommending only 2 stars based on high cost with many other competitors in surrounding area. I would advise researching other hotels prior to committing to this specific Hilton.
Disclaimer: if you are a Hilton's Reward Member, this does not affect you.
Desventajas: 25min bus ride to the hotel.
Ltd choice of restaurant options.
Ventajas: Very quite and safe location. Clean room, friendly staff and very convenient restaurant/bar. Very nice not to have to drive to eat dinner
Desventajas: $17.00 parking fee
Very small and half empty shampoo & conditioner bottles
Ventajas: Roomy. Clean
Desventajas: The hotel nickel and dimes you for everything. No complimentary breakfast. No complimentary fridge. View was of a roof. Horrible view
Ventajas: We loved the blackout shades on the windows which allowed us to sleep in from the late night flight.
Ventajas: My stay
Desventajas: Not long enough stay
Ventajas: Clean comfortable beds, Great views, nice bathroom
Desventajas: Was missing small items from room after first night room attendants cleaned room. Last morning before checkout staff barged into room. The hotel and facilities were great but houskeeping staff could be better.
Ventajas: The beds were comfortable and the hotel was clean. However, certain things like our acid reflux meds were missing or either thrown away, which was very odd. Also, when we were getting ready to leave around 8 AM the maid services were already barging in to clean the room, which kind of caught us off guard.
Ventajas: The front dresk service was great!
Desventajas: The phone lines sounds awful !
Ventajas: While the hotel is older it was built right and they have done a fantastic job maintaining it. The rooms were so clean and comfortable, it was an absolute pleasure.
Desventajas: As it is close to a large international airport, you may at times find yourself bumping into people that aren't used to our culture, like politely standing in line, or not blocking the main entrance with your entire group and all their luggage.
Ventajas: Era fácil de reservar a través del motor de búsqueda en KAYAK. El registro fue super rápido.
Desventajas: Teníamos dos camas dobles, Marido y mujer durmieron en camas diferentes...
Cerca del aeropuerto, este hotel ofrece alojamiento a 4,4 km de Magic City Casino y a 5 km de Parque acuático Grapeland. Universidad de Miami y Miracle Mile también están a menos de 10 kilómetros.
Ventajas: The cuisine at the restaurants was delicious. The pool was beautiful and the beach access a plus. The rooms were well decorated and the staff friendly. The location was also great.
Desventajas: The rooms were small and there were not black out curtains. So, between the "thin walls" (hearing the cleaning staff banging around in the morning) and the light coming into our room, it was hard to sleep much past 7am. The price for drinks was extremely high and I did not appreciate having 19% added for gratuity before I even had a chance to evaluate the service.
Ventajas: Staff was outstanding - particularly te front desk team!
Desventajas: Restaurant menu was limited and the food was below par.
Ventajas: The bartender was extremely informative, professional and mad very good drinks.
Happy hour was nice.
Desventajas: The elevator broke and we were stuck for 15 minutes. Also the towel rack in the bathroom broke, however it was promptly replaced. I was incorrectly charged for room flip flops, it was also promptly corrected.
Ventajas: The service was great! The staff made our stay fun and carefree. Clean, updated rooms. Fun atmosphere and a great location. Highly recommended.
Ventajas: Price and location
Desventajas: Small elevator
En Miami Beach, este hotel en primera línea de playa ofrece una buena ubicación en el casco histórico, a quince minutos a pie de New World Center y Lincoln Road Mall. Centro de bienvenida Art Decó y Playa del parque Lummus también están a menos de 2 kilómetros.
Desventajas: smells bad everywhere, fruit on breakfast is from cans.
no refrigerator in room
Ventajas: The coffee
Desventajas: It was old, shabby and out of the way
Ventajas: Close to the airport
Desventajas: The room was smelling really bad and it was dirty!
Ventajas: The man who checked us in, I can't recall his name, was very helpful. He made it his business to go above and beyond. I booked online and the reservation was not sent through the company. This gentleman had it fixed in minutes. He was professional, helpful and spoke highly of the facilities. He assured us of our safety, during hurricane Matthew. He told us of hurricane windows and a generator. )3 was very helpful, and eased our minds.
Desventajas: The carpet was not vacuumed in our room. Otherwise it was clean.
Ventajas: Room was clean staff was polite
Breakfast on time satisfied
Desventajas: The second day rolled eggs
Desventajas: I waited 1.5 hrs for the airport shuttle and the breakfast was very unhealthy and the air conditioner was old and loud.
Desventajas: One of the elevators was out of order, so there were long waits. In our first room the air conditioner did not work and there was no mini fridge. The air conditioning on the floor of the second room did not work but did in the room. We were sweating while waiting on the one working elevator. The indicator lights in the working elevator did not work so there was confusion if the elevator was going up or down and what floor it had stopped at. The breakfast was ok but they could not keep it stocked. As soon as they brought out food it was gone immediately. The rooms were clean and it was quiet but not up to Hampton Inn standers.
Ventajas: I needed a hotel close to the airport and wasn't expecting to find something So quiet and comfortable with class. The pillows & down comforter were heavenly.
Desventajas: I didn't have enough time to enjoy everything.
Ventajas: The breakfast bar was wonderful. And the pool area was very nice.
Desventajas: The surrounding area was not as nice as I would have liked. Also wish all of the staff would have spoken English. It felt a bit like being in a foreign country.
Desventajas: Huele mal en todas partes, fruta en el desayuno enlatada.
No había nevera en la habitación
Ventajas: El café
Desventajas: Era viejo, desgastado y lejos de todo
Ventajas: Cerca del aeropuerto
Desventajas: La habitación olía muy mal y estaba sucia!
Cerca del aeropuerto, este hotel ofrece alojamiento a menos de 10 kilómetros de Mall of the Americas, Miami International Mall y Dolphin Mall. Miami Jai Alai y Parque acuático Grapeland también están a menos de 10 kilómetros.
Desventajas: Rooms had dirty floor.
Moldy bathroom ceiling.
The iron made an iron stain in my clothes.
I tried calling manager several times, no answer and no call back even after leaving a few messages.
Ventajas: The Help wa exotic
Desventajas: The Help was exotic.
The language barrier was hard to overcome.
We spent 2 hours by the front desk upon arrival. They lost our reservation.
We had a terrible experience.
But the dis comp us on alcoholic drink
Ventajas: Great location, right on the beach, nice big bright rooms, comfortable need and sofa in the room, 2 huge TV in room, heated pool for chilly days, non heated pool for hot days. Really family friendly, delicious breakfast, Good kids menu.
Desventajas: The pillows are way too big and stiff.
Ventajas: The Grand Beach had it all, great service, great food, great beach, great location. Beautiful huge room with everything I needed in great condition and so clean, I can still feel the white carpet on my bare feet.
Desventajas: It rained a little, other than that , perfect, I would go there again, or everytime I went to Miami beach.
Ventajas: The rooms were clean, it's a 4:00 check in but I got to the hotel at 11:00am and they had one ready and had no problem getting us in the room. I had the partial ocean view which was nice. Beds were comfortable. The pool was nice the access to the beach was convenient.
Desventajas: I didn't like the fact that as much as you pay to stay that nothing was complementary. The food and drinks were overly expensive but you're in Miami everything will be expensive. No microwave in the hotel at all. I didn't care for the $100/per night deposit but they refund it fairly quickly after your stay if nothing is wrong with your room. The resort fees are deducted the last day of your stay. The women's lobby bathroom always smelled. The elevators were slow. One time getting on I was almost stuck in one had it not been for someone prying the doors open.
Ventajas: The location of the property was awesome.
Desventajas: Food options were limited and expensive.
Ventajas: GRAND BEACH HOTEL IS A GREAT HOTEL WITH A GREAT STAFF.....
THE ROOMS ARE GREAT WITH 2 FULL BATHS AND THE VIEWS ARE TO DIE FOR......
Desventajas: THEY DON'T TELL YOU ALL THE HIDDEN FEES UNTIL ARRIVAL
Ventajas: Hotel cleanliness, beautiful decor, waterfront
Desventajas: Staff attitudes toward customers, specifically in Valet. They made crude comments and gestures behind the backs of other guests. Also staff attitudes toward business, like they didn't want to be there and didn't mind showing it.
Ventajas: Grand beach hotel is a very beautiful hotel located on Collins ave with direct access to the beach. They have two pool and two hot tubs on the ground floor, but we really enjoyed the pool and hot tubs on the 7th floor rooftop. The hotel is great for families or groups as it affords the ability to join adjacent rooms.
Desventajas: The continental breakfast is pretty expensive at $25 and doesn't hold much value at $25.
Ventajas: 3 pools, 1 adult, 1 all heated, 1 all cool
games for kids to play near pool
pool was super shaded with palmtrees
rooms were clean
rooms with balcony have 2 full bathrooms w/ showers
easy access to beach from pool
constant towel service as needed
2 beach chairs w/ umbrella at beach comes with room rate
24 hr food room service
gelato in the lobby
entire staff (valet, bell, front desk, pool deck) were super friendly & attentive
Desventajas: room rate a little pricey
food by pool was OK, could be better
valet took a little long for car to arrive, but overall OK
Ventajas: My stay at GBH was wonderful. The rooms were spacious and clean, the staff was friendly and the hotels backyard was Miami Beach.. What more could you ask for?
Desventajas: I didn't like the $20/day resort fee that wasn't included in the overall price and the fact that they charge $100 per night on your credit card at time of check in- in the case there are damages to the room.. Although you do get your money back upon check out if all is fine.
Ventajas: Location, rooms, ocean front.
Desventajas: Noise in room when a/c came on. Didn't get fixed before we left.
35 dollar a day valet parking.
En la playa, este hotel de Miami Beach se encuentra a 3 km de Centro médico Mount Sinai y a 4,5 km de Lincoln Road Mall. Club de golf de Miami Beach y Jardín botánico de Miami Beach también están a menos de 5 kilómetros.
Ventajas: Very Nice and clean Happy nightly with free drinks.
Desventajas: Restaurant prices were extremely expensive.
Desventajas: There was a roach running around as we entered the room. I guess you can say, it was a surprise being welcomed by a roach. The room was tiny with a separate bathroom sink right next to the bed. Parking is horrible. Customer service is not that great. So we ended up saying forget it and checking out early to stay at double tree.
Ventajas: I had the worst experience in riveria south hotel . It was overal very bad experience . Comfort was zero in the room
Desventajas: I didn't like the hotel overall . It was pathatic
Ventajas: SOME of the staff were very kind. Almost kind enough to make up for the two people who had terrible attitudes when faced with an actual customer service situation prior to them. First impression is everything.
The bed was actually quite comfortable.
Desventajas: The hotel signage is terrible for a place that makes that much money and is located on south beach. Why is that an issue here? There are multiple buildings with no parking anywhere around them and surrounded by a difficult two-lane road. The building that has the more obvious sign (shown in the picture) isn't even the building you check in at, or will likely stay.
When I called trying to get assistance, the woman on the phone had a one inch fuse before I could hear her try to pass me off to somebody. She thought she was muffling the phone well enough but I could hear her telling the gentleman there how stupid I must be. They kept insisting there was a man outside, which there was nobody anywhere and she kept giving me terrible directions leading me in circles around there building as I tried to avoid letting the cars line up behind me.
Finally, a gentleman I could only assume was the one she was speaking to came out and frankly spoke to me like I must be an idiot, pointing at the building aggressively yelling "Do you not see that black and white sign we are telling you about? Just use your eyes and look. This is the riviera!" in a tone that suggested I'm a child who has been crying in the back seat of his car for an hour. I didn't even feel up to letting him know they don't know left from right and he was pointing at the complete opposite of where they were guiding me on the phone.
It then turned out my only option for parking was to pay $40 a night for valet. Only other option is a nearby garage for $35 a night. That is the ONLY parking option if you are driving; so budget for it. There is also a $20 hotel fee added as well. I thought the hotel fee was... Well, the rate. I had never been so frustrated by a hotel before actually even getting checked in.
When expressing my discontent to the gentleman checking me in, he said he would give me a better room, which meant a room with more space and an obstacle course to the phone I needed to get to so I could ask why he though that I (checking in alone on a business trip) needed to trade the one king size bed I reserved for two smaller beds. They finally put me in the room I reserved and the bed was great besides my pillows smelling like wet towels.
Let me tell you, the views of the destroyed and dilapidated buildings that just about every window comes with were great. They give you two iPod radios that have first generation plugs, so don't expect to listen to music on them. The tv had no hdmi plug to let you supplement their terrible basic cable package. Half the channels on their directory didn't work. But the fridge was stocked with overprice booze.
I felt like I wasted my money and could have paid half as much for twice the experience almost anywhere else. Are there worse places? Obviously. But I would never recommend this hotel to anybody. If I was on vacation and not business, my trip would have been ruined by how short they fell of how decent they look online.
Ventajas: The staff was very friendly and helpful, and the location near the beach was great.
There is a convenience store 2 minutes from the hotel where you can buy food/drinks on the cheap.
Desventajas: The music from the bar started early and ended late. In the third building, it was very noticeable.
One of the beds was noticeably more comfortable than the other. Different mattresses.
The wifi signal was terrible. It went in and out and the connection was extremely slow.
Ventajas: The staff before christmas were extremely helpful and very accommodating
Desventajas: The staff after christmas were negligible, rude, obnoxious and unhelpful.
Desventajas: No facilities in room - no tea, coffee
Room - the size of shoe box
Rudest staff in the world
Ventajas: My family and I felt very welcome. They were very very friendly & helpful! I highly recommended this hotel.
Ventajas: Close to the convention center
Contemporary room styling
Desventajas: Here's my list:
-No ice machines...I had to go to the bar in my pajamas to get ice
-Took over 30 minutes to check in
-No one helped us with our bags even though they force you to pay $35 a day to value
-Everyone seems to ignore you unless you directly speak to them
-Air Conditioner was broken and they fixed the day we left...over 90 deg on SOBE! This left a wet, slippery film over the floor
-Not very safe...anyone can walk into the side entrance of the hotel (there is no door whatsoever) and have access to the rooms
-No room service even though there is a restaurant attached to the hotel
-The beds were DEFINITELY not Tempurpedic as advertised; it is a cheap knockoff
-I wouldn't stay here again unless I had to
Ventajas: ABSOLUTELY NOTHING ! !!
Desventajas: EVERYTHING WAS WRONG!! IMPOSSIBLE TO CHECK IN.. LITERALLY ..WOULDN'T REFUND MY MONEY EVEN THOUGH I DIDN'T STAY THERE. STAFF AND MANAGEMENT WEREN'T HELPFUL. TRIED TO CHARGE ME TWICE... NEVER EVER USE THIS SITE OR STAY AT THIS HOTEL.. HAD TO CUT TRIP SHORT BECAUSE OF ALL THE HASSLE !! STAY AWAY
Ventajas: Excelent staff very kindfull, excelent rooms, good cleanliness, great with kids.
Ventajas: Muy bonita y limpia feliz todas las noches con bebidas gratis.
Desventajas: Los precios del restaurante eran extremadamente caros.
Este hotel de interés histórico de la zona de Barrio de South Beach se sitúa a menos de 2 kilómetros de Museo de Arte Bass, Lincoln Road Mall y Centro de bienvenida Art Decó. Playa del parque Lummus está a 2,1 km de distancia.