Ventajas: I travel several times of years with my job and I always seek a Residence Inn to stay for the comfort and cost.
This trip was special it was my 20 year wedding anniversary. I knew that the Residence Inn could give my family a joyful time.
Desventajas: Housekeeping should be better and more considerate
Ventajas: It was a great get away!
Desventajas: Not enough parking near the hotel.
Ventajas: Fantastic service, very clean and great pool! We will return!
Desventajas: Additional parking is needed.
Ventajas: I like the overall appearance, it is a BEAUTIFUL place,and the view from my room was really nice,oh yea and the balcony was also awesome ,i almost slept outside it was so nice and i felt like i had a lot of privacy too. The staff was very helpful,and nice
Desventajas: yes both beds had dirty sheets on the , i mean they actually were dirt spots on them.And also when we came back to the room the next night no came to clean our room ,we called the front desk but noone was there to come and clean our room.
Ventajas: The staff was very hospitable. Having the 360 grille on site was awesome too.
We had the nicest experience at the Marriott!! Everything exceeded our expectations! I have nothing but good things to say about our stay! Their swimming pool is next to none! It was so fun! The waterslide was the best!
Ventajas: Their swimming pool is next to none! It was so fun! The waterslide was the best!
I had wanted to stay at this place for a very long time. It was a nightmare. We checked in around 3pm and checked out around 11 45 that night. For that kind of money to have kids running up and down the hall at 11 30 at night along with the tv picture being so snowy that you could barely see what was on and the slow internet was a huge disappointment. You would have thought we were at some cheap hotel instead of a (so called) resort. We will NEVER go back there. Not a place to spend any kind of get away not to mention an 18th anniversary with my husband.
Ventajas: that we only stayed a few hours
Desventajas: A LOT pool had debris in it, hot tub wasn't hot, kids running and yelling up and down the hall, the wifi was slow and they didn't even have digital tv.
Great atmosphere for couples and families.
Ventajas: We really enjoyed the food. 360 Grille is serves very good food. The breakfast at swampers is also very good.
Ventajas: The staff was outstanding. One of the friendliest places I have ever stayed. The front desk clerk gave my daughter some chocolate from her 'stash' since they were out of cookies when we arrived. So many good things to say but not enough room to say them.
Desventajas: The only negative thing I can say is that we couldn't seem to get the thermostat to keep the room a constant temp.
Ventajas: Location and staff
Ventajas: The staff was wonderful and very helpful with directions.
Ventajas: pretty much everything especially the breakfast
Ventajas: Great hotel for small town. Exactly what I expected.
Ventajas: Staff was very friendly. Room very clean. Location great.
Desventajas: No dislikes.
Great hotel, walking distance to downtown Florence and UNA.
Ventajas: Really great room, comfortable bed, and loved the large shower.
Desventajas: The only issue we had was crowding and unsupervised children during the breakfast buffet. Not sure what the hotel could do about the former issue. The breakfast is good :)
Hotel was great with exception of plumbing issues, was not able to report incident because check out desk was preoccupied with phone call.
Ventajas: Nice large rooms
Desventajas: Plumbing started making loud noise in the wall at 4 am. Did this several times throughout the night.
My family and I travel a lot. I have never experienced a staff more kind and considerate than the group in Florence! The lady that checked us in even went as far as to change our room so that I family was more comfortable. The hotel was clean and updated. I would stay again any time!
Ventajas: My husband and I traveled with our 4 daughters. The staff went above and beyond to ensure that our family was comfortable. The staff was very considerate. Would stay again!
Desventajas: Chlorine in pool was a little strong.
The hotel is convenient to the downtown area and to the college, the shopping area and restaurants are only a few minutes away. The staff is very friendly and helpful, they can guide you any where you need to go. I found the room comfortable, it was convenient to have a refrigerator and microwave in the room, and I enjoyed the free WiFi. It was relaxing to come down to the lobby in the morning for breakfast, rather than having to rush out and grab something on the run. The range of food choices meant everyone would find a favorite.
Ventajas: The hotel was close to everywhere I needed to be and was close to good restaurants. Parking was convenient, staff was very friendly, breakfast was good and the bed was extremely comfortable.
Desventajas: I wish I had known to specify a 'non-smoking' room
Desventajas: Most everything is clean. The breakfast area had a health department rating of 99 out of 100. I was going to get some apple juice and the glass decanter had a ring of black filth around it's base.
In the lobby when facing the entry doors in the morning it was obvious that the glass had been cleaned with towels or paper towels instead of with a brush and a squeegie.
There was a lack of air conditioning in the elevator and hallways.
Attention to detail makes a lot of difference in the stay.
Ventajas: Comfortable bed, clean room and common areas, all well maintained. Desk clerk was exceptionally nice and very helpful.
Ventajas: Cama cómoda, la habitación limpia y las zonas comunes, todas bien cuidadas. La recepcionista era excepcionalmente agradable y muy servicial.
Desventajas: Small room, thin towels, coffee maker did not work
Ventajas: I stay here at least once a year while visiting family. They truly go out of their way to make sure everything is perfect. Everyone that works there is so friendly and your room will be spotless!
Ventajas: Clean room, friendly staff.
Ventajas: It was very convenient to restaurants and to shopping areas.
Desventajas: Habitación pequeña, delgadas toallas, cafetera no funcionaba
Ventajas: La habitación estaba limpia, el personal era amable.
Ventajas: Woman behind counter was very helpful and friendly.
Ventajas: Pillows were comfortable.
Desventajas: Dirty washcloth left over the shower rod. A pill was left on the floor next to the wall. Someone's clothes were in the stairwell.
Desventajas: Hotel was great but kids were running up and down the halls screaming at 11:00 at night when we were trying to sleep.The poor guy working at the front was doing all he could to keep up with the kids messing things up.
Ventajas: They gave us our money back when we asked for it!
Desventajas: Two words: BED BUGS Loud AC fan Other bugs and general uncleanliness.
Great value for the price paid!
Ventajas: Great mattresses.Great room. Great breakfast. Courteous staff. It was an unexpected 'above and beyond'!
Desventajas: Small pool was not an issue - it is a small hotel - 2 floors.
Ventajas: Staff very friendly; beds comfortable with great pillows and nice linens...good value for the money in Florence. The breakfast was decent for one of those 'fast' kind with (powdered) eggs, biscuits, gravy, fresh waffles, etc. We've stayed there twice!
Ventajas: The room was okay, nothing special, but clean.
Desventajas: They were remodeling and hadn't cleaned up anything. Paint chips all over the floor, the whole hotel smelled like paint. Electrical plugs didn't work.
Had a problem checking in. Some problem with deposit date.
Ventajas: Nearby to venues
Desventajas: Hotel was not clean
The hotel or to be accurate motel really needs to be refurbished. The owners need to spend money on this motel in order to charge the price that they do. And earlier review said that this place showing it's wear and that was being generous. This is simply old. When I checked in one of the workers said that the place was 15 years old, but it looks older. On the bright side if the owner spends some money on the place it can better compete with other hotels in the area.
Ventajas: The best parts of this motel are the location and room design. I am not talking about the furniture or carpeting, but the room design.
Ventajas: Located by the water, quiet and was quite comfortable Female staff at front desk very friendly and helpful The microwave and little refrigerator were great!
Desventajas: the pillows on bed were too flat and bedspread had numerous cigarette burn holes But the mattress was very comfortable and sheets/towels clean. Not handicap friendly....steps to get into lobby....hard for those of us on walkers.
Desventajas: There was four people, the first night the room not only did the lights not work, either did electrical outlets, microwave was unusable because face of the door to the microwave was off of it. The room smelled like cat pee. Bugs everywhere. we bought cleaning supplies to clean the first room. We had one big towel and two wash clothes when I asked for more towels I was given two more wash cloths and two hands towels, and when given towels the clerk asked me for a cigarette. The next day we had to call corporate in order to get any refund and they gave us another room for 50% off again no towels to accommodate four people. As well as when asking staff for more towels they were rude. On website we booked a smoking room when we got here we were told there were none.
Ventajas: Staff was friendly.
Desventajas: Had to be switched to 3 different rooms because there was something not functioning correctly in each room.
Las preguntas más frecuentes al reservar un hotel en Florence
¿Cuánto cuesta un hotel barato en Florence?
Los usuarios de KAYAK han encontrado habitaciones dobles en Florence desde solo 96 € en los últimos 3 días. El precio medio es de 55 €.
¿Cuánto cuesta un hotel para esta noche en Florence?
En las últimas 72 horas, los usuarios han encontrado Florence hoteles para esta noche desde solo 96 €. También han encontrado hoteles de 3 estrellas desde 118 € y hoteles de 4 estrellas desde 159 €.