Ventajas: Location, customer service, accommodations and pricing. The overall experience was very good.
Ventajas: It was clean
Clean and modern, well kept in decor.
Ventajas: The room was clean, staff was friendly, check-in was quick and easy, breakfast was good.
Desventajas: Toilet in our room ran the entire time and the shower curtain was not wide enough so there was a lot of water on the bathroom floor after shower was finished.
Ventajas: Complimentary breakfast were awesome
Desventajas: Pool was out of service for a full day
There is one room that my husband and I really like and they reserved that room for me when I called them to tell them we were on our way. We had to check in late due to traveling and weather and they were very accommodating. We like staying in this hotel.
Ventajas: There weren't a lot of people there but the staff was very friendly and would do whatever they could for you.
Desventajas: No. It definitely meets our needs when we are in El Dorado.
We will plan to stay here again, at Christmas if we can get a good rate again.
Ventajas: The location. It is close to my 92 year old father-in-law. We had a room with a microwave and refrigerator this time. That was great.
Ventajas: Friendly front desk. Breakfast was good. Coffee always available. Nice large rooms.
Desventajas: I spent until 2:00p.m. on Saturday in my room getting ready for a wedding. I had the do not disturb sign but removed it when I left. No one cleaned the room. I guess I left the sign on too long. Sunday I only had 1 clean towel because of this.
Very nice hotel with a nice pool. We enjoyed atying here.
Ventajas: This hotel was very clean and in a great location!
When arriving Friday we found 3 beetles in our room. One on the lamp shade, one on the bathroom floor, and one on the floor by the beds. On Saturday my son and husband both woke up with a couple of bug bites. We used the swimming facility Saturday which was probably the best part of our stay along with the breakfast. On Sunday morning I woke up with 2 bug bites and when we pulled the sheets back there were about a dozen ants crawling around in the sheets! We also spotted 2 more beetles on the floor when packing up our stuff. My husband notified the front desk when checking out but we were told that they cannot control it as they are on the wet lands. I understand that but knowing that you have a bug problem; you should make sure the rooms are spotless for your customers. A bug in the room is not a big deal but to wake up with bug bites and find them in the room is rather disturbing. We took pictures of everything. Definitely will not be back! For being the best starred hotel in the town....I definitely would not agree. Next time we will choose the Best Western and pay less money for a better room with no bugs! As soon as we got home we washed everything in hot water just to make sure we didn't carry anything with us.
Ventajas: The pool and hot tub were great! The breakfast was very good and the food was hot and tasty.
Desventajas: Bugs in the room.
I will not stay here again. When we walked in we had to ring a bell for service and the staff never greeted us. The lady checking us in was very grumpy and unfriendly! The rooms were clean but not free of bugs! Ants were everywhere in the bed! There were other bugs crawling around but the staff said there is nothing they can do as they are in the wetlands and have the exterminator out there every week to spray!
Ventajas: excellent breakfast selection
Desventajas: My son woke up with bug bites only to find out there were ants crawling all over his bed! I wouldn't be surprised if the other reddish colored beetle looking bugs were not bed bugs! Disgusting!
Ventajas: Close to the gyms our team was playing at
Desventajas: Did not have a mini firdge or microwave in my room
Desventajas: The self check in didn't work, had to wait for staff, the first key didn't work, 1 of the 2 beds had dirty sheets - VERY dirty! The sheets actually had blood & dirt on them. Under the beds were filthy looked like never vacuumed. I'm requesting a refund.
Desventajas: The rooms were dirty ,smelled bad,sheets were dirty,bathroom had no towels but dirty
Ventajas: The staff knew the area and gave us excellent directions.
Very old room. Needed paint. But the price was right.
Ventajas: Room was clean, soft bed, helpful staff.
Desventajas: Went to take shower late. No cold water but plenty of hot. It was too late to call office.
Ventajas: The bed was comfortable but me personally I could sleep on a bed of nails and be happy. The couple that went with us didn't sleep at all because their bed was not worth sleeping on.
Desventajas: Did not care for the black, pink, and somewhat orange mold in and around the bathtub/shower. Desk clerk was a little off putting and I had reserved rooms a couple months in advance. So her attitude right up front was uncalled for.
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¿Cuánto cuesta un hotel barato en El Dorado?
Los usuarios de KAYAK han encontrado habitaciones dobles en El Dorado desde solo 65 € en los últimos 3 días. El precio medio es de 43 €.
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