Ventajas: The morning breakfast more than i thought it would be. the staff was very helpful when we had questions and over all it was a good stay that i will do again.
Desventajas: was not use to salt water in the pool. other than that nothing else.
Ventajas: Location to campus, fitness trail and breakfast
Desventajas: Evening drinks and refreshments were advertised. This location does not have a bar. I had a couple of dirty cups in my room when we checked in.
Ventajas: Great location for events taking place on or near NIU campus. Overall the room was clean and no complaints.
Desventajas: the pool was much smaller than anticipated. The price for the night stay seemed high for the location and amenities.
Ventajas: Clean, nice, and comfy place to stay.
Ventajas: Clean. Nice.
Desventajas: Breakfast could have been better. Boiled eggs were cold. They are better warm and fresh
Ventajas: one of the best hotel experiences I have ever had. Staff was very friendly and helpful. Housekeeping was efficient and left notes wishing me a nice stay, which was a very nice touch. Location was perfect to my event.
Desventajas: Though difficult for most hotels, I would like it if there were gluten free options for breakfast. I have celiac and sometimes hotels only have food that contain wheat or gluten.
The location is very convenient to NIU for anyone with a student there. I understand that some of the other hotels in the vicinity are very close to train tracks and trains can be heard from the rooms. the Hampton is at sufficient distance that this is not a problem.
Ventajas: It was very clean, modern looking and reflected the newness of the property. The key cards only need to be brought up to the sensors (not scanned) to grant access which is super convenient. Staff was very courteous and helpful.
Desventajas: Sadly, the pool area did not include a hot tub. While understandably these are costly to maintain, they really help to refresh a weary traveler.
Ventajas: My son forgot his wallet and the staff mailed it to our house. I thought that was excellent.
Desventajas: It's just an older motel, so it had a little wear and tear.
Desventajas: you could hear EVERY little noise through the walls, the people next door, the guy walking outside, cars going buy, the AC didn't work, and the bathroom floor stayed damp but I never used the shower, so why was is wet?!?!
Desventajas: There Wi-Fi was terrible during a large event going on. Their 'business center' was one old computer still running an outdated version of Windows XP. Should at least upgrade the computer and operating system. Should also serve breakfast.
Ventajas: Close to the event we were attending.
Desventajas: I had booked 2 superior king rooms several months in advance, but when I arrived, I was told they only had one king and then 1 room with 2 full beds available. We were quite disappointed, but had to take them because there were no other options available.
Ventajas: Big room
Desventajas: No air conditioning controls
Ventajas: The staff was very friendly, the room was functional and as expected.
Desventajas: The wifi signal was so weak in my room I couldn't connect to the internet. The lobby person tried restarting the router but it didn't help. I hope this can be fixed.
Desventajas: Not rated correctly. It was rated as 2.5 stars. Not close. We've stayed at 2.5 stars before. Hampton Inn was also rated as 2.5 stars. No comparison. We had friends who stayed there. Please have someone from your staff check it out.
Ventajas: It was clean and comfortable. All the staff was very polite and helpful!
Ventajas: It was clean, comfortable and quiet,front desk was very nice too.I like the price, with traveling you dont spend much time there,just sleep and shower.5
Ventajas: bed was good
Desventajas: coffee was good
Ventajas: Location, friendly staff
Desventajas: Lousy microwave oven in the breakfast room that probably leaks microwaves and is nearly impossible to use. Creates bad impression for whole chain that they wouldn't replace an inexpensive item like this with a safe one.
Ventajas: The hotel was super cool, even put one of our metal prints in the lobby during the CornFest. They were amazing when we needed a few extra hours to checkout after we had a bunch of stuff shipped in and we were running behind big time. Wonderful people!